Web.com offers a basic website builder with over 150 templates for professional websites and online stores. The platform offers decent customization options, but the page editor is sometimes a bit underdeveloped. Additionally, Web.com is expensive and requires an upgrade to get important features like search engine indexing. Overall, we think most people would benefit more from an alternative website builder.

PROS

• Very easy to use
• Excellent technical support
• Competitive pricing
  

  CONS

• Editor is somewhat limited.
• Can’t add custom code
  Web.com video review

  Web.com Video Review

How Web.com Works

is a domain name registration and website building services company based in Jacksonville, Florida. It essentially serves as a one-stop solution for everything you need to create a free website or online store, including a custom domain and email services.

Web.com’s website builder is designed to be accessible to new website builders, but we think there are other website builders that are better suited for this purpose. Its page editor can be difficult to use and takes time to customize. The platform also makes it difficult to find your site unless you upgrade to a more expensive plan.

Using Web.com

The Web.com experience is far from perfect. The backend isn’t specific to the website builder, but rather includes all of Web.com’s services. This means that the available tools, including the editor, are peppered with ads for purchasing additional services.

Furthermore, Web.com’s editor is cumbersome. Pages and widgets load in seconds, and it’s easy to accidentally mess up the layout of a site by moving content elements. However, it offers more design flexibility than other editors, which is a plus if you have time to build your site.

Web.com Features and Tools

Web Hosting

All Web.com sites include web hosting with unlimited storage and bandwidth. You also get a free domain for one year, an SSL certificate, and five email addresses with 2GB of storage each.

Expert Design Service

Every new Web.com web development package includes one hour of personalized customer service and technical support from the company’s design experts. You also have the option to hire Web.com’s design team to build your site. The site will be designed to your specifications, and you can manage it using Web.com’s website builder once it’s up and running.

Web.com AI Builder

Web.com’s new AI-powered website builder revolutionizes the way we create and manage online content. The builder is comprised of several tools.

It includes AI Writer, a revolutionary tool for easily creating or updating engaging content, ideal for everything from website updates to engaging blog posts. Finding the perfect online identity is now easy with the AI-powered domain name generator, which creatively matches your vision with a unique domain name. AI Builder simplifies content creation by efficiently generating the necessary structure and content based on a few quick questions, allowing you to focus more on bringing your ideas to life. In addition, AI Logo Builder offers various customization options to create a distinctive brand identity with a visually striking logo.

Together, these tools offer a comprehensive solution to easily and creatively promote your online presence.

How to Create a Website with Web.com

The process of creating a website or online store with Web.com starts with choosing a template. The platform has over 150 templates, all of which are optimized for mobile devices. They are organized by industry to make it easier to find a design that suits your needs. However, keep in mind that you cannot modify templates later, so choose carefully.

Web.com templates are highly customizable. You can change not only the color palette and fonts, but also details such as header styles, link colors, and button formats. More options would be better, but this level of control allows you to customize your template without spending hours on it.

Customizing Content

To customize your site’s content, Web.com offers a drag-and-drop site builder with two different styles of content elements. Features are individual elements, such as text fields, images, and buttons, that you can add anywhere on your site. Blocks are full-width page sections with predefined functions. You can add additional functions to blocks to customize them.

The combination of functions and blocks provides a lot of design flexibility. However, we found that designing content in Web.com’s site editor can be difficult. The platform divides each page section into columns, and it’s relatively easy to change the layout of an entire section by adding, removing, or moving features. The column layout should be more consistent or eliminated altogether for a smoother experience.

Overall, we were quite happy with Web.com’s site builder, but it didn’t stand out from other site builders we tested. Design issues also ruin the fun of experimenting, as it’s easy to throw off the balance of your entire site with a few mistakes.

Adding Multimedia to Your Web.com Website

Web.com allows you to add photos and videos to your site, but not audio files, PDFs, or other types of multimedia. You can upload photos from your computer, Instagram, Facebook, Dropbox, Box, or Flickr, or search the Unsplash library, which has thousands of photos. Uploaded images are stored in the media library, but they’re not searchable.

You can add or replace images by simply clicking on the image box of any image on your site. However, when creating galleries, you’ll need to add each photo individually.

Marketing Functionality with Web.com Websites

Web.com requires you to upgrade to its basic plan to access its online marketing features. The main marketing tool offered by Web.com is Local Listings, which is a service that will list your business on Google Maps, Yahoo Local, and Yellowpages.com.

You can connect your site to Instagram, Pinterest, and Disqus, but not to a Facebook Business Page. Web.com also doesn’t offer email marketing tools.

SEO Functionality & Add-Ons with Web.com Websites

One of the biggest issues with Web.com is SEO management. To get your site to appear on major search engines like Google and Bing, you’ll need to upgrade from the basic plan to a higher plan.

The good news is that if you upgrade, Web.com lets you customize your page titles and SEO descriptions and add alt text to your images. You can also create a blog on any Web.com site.

Web.com doesn’t have its own traffic analytics tools, but you can connect your site to Google Analytics.

Ecommerce

Web.com’s premium plans allow you to sell up to 500 products. Digital downloads and gift cards can’t be sold, and the platform doesn’t support in-store pickup or local delivery. Web.com also lacks many advanced features, such as inventory management or abandoned cart recovery.

On the plus side, Web.com online stores can create discount codes, and you can choose between Stripe, PayPal, and Square to accept payments. You can also create an unlimited number of product variants for customers.

Overall, though, we weren’t impressed with Web.com’s ecommerce capabilities; for the price, we think other website builders offer more advanced tools and better customization options.

Web.com Customer Support

Web.com offers 24/7 customer support via phone, email, and live chat. All new web development plans include one hour of personalized support from the company’s professional designers to help you get started with your website design.

Web.com also has an online knowledge base. However, the articles seem to link to an outdated version of the website builder. We finally found some detailed tutorials for the current builder, but they were difficult to find because they weren’t available on Web.com.

Web.com  Pricing

Web.com offers three affordable plans: Starter, Marketing, and Ecommerce. All three offer affordable introductory prices for the first month, but they don’t include a free trial.

Web.com vs Weebly

Weebly is an easy-to-use website builder with over 75 templates and plenty of features for selling online. Although its advanced plans are more expensive than Web.com, Weebly offers a range of features for SEO, inventory management, email marketing, and more.

Web.com vs GoDaddy

GoDaddy is very similar to Web.com, offering a website builder along with a domain and hosting plans. However, with GoDaddy, you get more for your money. The company’s website builder includes an email marketing suite, online meeting booking tools, and built-in analytics.

Web.com vs Wix

Wix is ​​one of the most customizable website builders on the market, with over 800 templates to choose from. Wix’s website editor is easy to use and feels seamless compared to Web.com’s. While Wix is ​​more expensive than Web.com, it offers access to a wide range of marketing and e-commerce features.

Bottom Line

Web.com is a relatively simple website builder that offers a good selection of templates and design options. However, we weren’t too impressed with the platform’s website editor and overall lack of features for its price. Web.com doesn’t offer email marketing, nor does it give Starter plan users access to essential SEO features. Online stores will be left out of sales tools like inventory management and abandoned cart recovery.

We think most users will benefit most from website builders like Weebly, Wix, or GoDaddy. All three platforms offer more customization options, more marketing tools, and better support for scaling your site.