TheCircle comes with an attractive color scheme and just a few tabs to navigate through its services. The simplicity of this site is one of its advantages, as it only offers a few types of readings, unlike other sites that can overwhelm new users with so many options. However, behind this intuitive facade lies a site that is more interested in profit than customer service. They clearly sell customer data and edit readers’ reviews.

Pros

• Relatively affordable compared to other online fortune teller sites
• Over 15 years of experience
• PayPal accepted

Cons

• They can edit or even delete ratings/comments.
• By signing up, you agree that TheCircle can use your information.

How Much Does TheCircle Cost?

However, the fixed pricing structure is deceptive. While most psychics out there offer a standard rate of $3.46 per minute, some charge as much as $6.40. Not only is this confusing, but some readers even charge more for their chat consultations than for phone calls, which is odd since most users typically find live phone conversations more valuable. It’s possible that a few minutes before the consultation is billed, it’s a better deal than simply paying upfront with an in-person psychic, but that’s not clear to the user. Additionally, in TheCircle’s terms of service, you’ll find that some consultations are subject to VAT (value-added tax) (also known as hidden fees), “where applicable.”

Top Payment Methods

• Credit card (Visa, Mastercard, AMEX)
• Debit
• PayPal.

Is TheCircle Legit?

How does the brand screen potential readers?

TheCircleclaims that all of its readers go through a “thorough vetting and monitoring process” that eliminates 90% of applicants, but there is absolutely no information on the site about the selection process.

What’s the process for becoming a reader?

If you are not a TheCircle customer, anyone can apply to become a reader. A potential reader simply sends you an email with their contact information and explains why they want to become one. TheCircle then contacts the applicant to begin the first stage of the hiring process, which is not specified.

Do TheCircle psychics work for the company?

Like most fortune tellers, TheCircle is a platform for fortune tellers and their clients, and the fortune tellers do not work directly for the company. While this gives the fortune tellers more freedom, it also means that the site can disclaim liability if something goes wrong.

How do users feel about TheCircle?

While TheCircle’s website might lead you to believe that the company and the majority of its readers have a good relationship, other sources like Trustpilot tell a different story. 38% of external reviews gave TheCircle 1 star, while only 51% of reviews were 5 stars.

These reviews are very mixed compared to other online fortune telling services, where many users report that their negative reviews on TheCircle’s website have been deleted or edited.

How to Get Started with TheCircle

How easy is it to sign up?

TheCircle makes signing up extremely easy. Simply enter your email and password, personal information, and payment details to speak to a fortune teller right away.

What personal information do you have to provide?

In addition to your email and payment information, TheCircle also asks for your date of birth, address, and personal information, subject to the Terms of Service.

What payment methods are accepted?

TheCircle accepts major credit and debit cards (Visa, Mastercard, AMEX), as well as PayPal.

Do you have to deposit funds before being able to choose a reader?

There is no deposit required before choosing a reader.

TheCircle Features and Tools

• Get a reading by phone or in chat.
• The site includes articles and horoscopes, although it does not verify whether the user is the author of these applications.
• Money-back guarantee, only if the reading lasts no more than 5 minutes.
• Basic skills for evaluating fortune tellers with reading abilities. For example, readings on topics related to the soul, natal chart, astrology, or love and relationships, family and home, and career.
• Easy-to-use site, but with limitations.

How to Choose a Reader at TheCircle

Types of readings at TheCircle

TheCircle offers a limited range of reading types compared to other sites.

• psychic
• tarot (e.g. 22 major arcana)
• medium
• astrology
• clairvoyance
• angels
  Alternatively, you can choose a reading by topic: love and relationships, family and home, or career.

What type of reader information is available?

TheCircle only provides a basic profile of each reader. Most psychic biographies consist of just a few sentences, which indicates a lack of professional dedication to the craft. The profile includes seven headings (Style, Gifts, Experience, Professions, Tools, Hobbies, My Mantra) that give a general idea of ​​the reader, but these are only one-word or short-word answers. Overall, reader profiles seem to lack substance.

Each reader’s profile also lists the times and days of the week they are typically available, which can be helpful if you’re interested in a repeat reading.

Are there customer reviews of readers?

Yes. You’ll find customer reviews/ratings on their pages, including the total number of reviews, the number of readings they’ve given, and their average 5-star rating. Their ratings are broken down into stars, which is a useful feature. However, the widespread criticism that TheCircle has about editing and deleting negative reviews doesn’t inspire confidence.

How easy is it to book a reading?

Booking a reading on TheCircle is pretty standard. Once you have set up your account, simply select your paid plan. You will either receive a call from TheCircle or simply start a reading via chat. Since TheCircle always calls the user, the response will likely be immediate. However, there is no indication of what will happen if the selected reader is unavailable.

How can you connect to a TheCircle advisor?

TheCircle allows you to take readings by phone or chat. Both can be easily accessed from the reader’s page or thumbnail. The prices for each type of reading vary, so the corresponding price appears next to that option.

Can you block or unblock an advisor?

No. TheCircle does not appear to allow users to block/unblock readers.

Can you leave feedback or rate an advisor?

Yeah. You can leave comments and a rating on a 5-star scale from your reader. However, TheCircle reserves the right to edit or delete any rating or comment at its discretion. The removal of unfavorable reviews has been a consistent concern expressed by users on third-party review sites, and TheCircle also states that only the most recent reader rating/review for each user is maintained on the site.

Can you create a favorite list?

Yeah. You can create a favorites list to return to psychics you liked in the past. TheCircle also allows users to activate an availability notification for each reader. Most reading sites combine these features, so it seems like this gives users a little more control over how they manage their notifications.

Can you ping your personal advisor?

Yeah. You can send messages (emails) to a psychic through the site’s mail service. Responses are received in your TheCircle account and forwarded directly to your email address. There is no guarantee that readers will respond to these messages.

Does TheCircle Have an App?

For reading on the go, TheCircle also has an app on Android and iOS. This allows users to optimize their phone and chat reading experience. Reviews on the Apple Store and Google Play Store are generally favorable, but there are a decent number of users who didn’t have good experiences.

The apps appear to lack some of the site’s features, such as displaying the psychic’s PIN code or the ability to view previously used readers. Other reviews express technical concerns. the app crashes or doesn’t accept coupon codes. While the app may be a convenient option for some users, it doesn’t seem to have the professional implementation of other psychological service apps.

How Does TheCircle App Work?

TheCircle’s app works like a website, allowing users to connect with readers via phone or live chat.Users looking for the full range of TheCircle services will likely find the site best.

Help and Support

TheCircle’s customer service is second to none with other online psychic services. Their Help page is mostly about advertising and using customers to expand TheCircle’s customer base, not helping struggling customers.

That said, TheCircle offers users three customer service options: live chat (8am to 10pm GMT), phone or email. It’s a better range of options than you’ll find elsewhere, which is a plus. On the other hand, their customer service reviews aren’t stellar, so it seems like a mixed bag.

How to Get a Refund From TheCircle

TheCircle offers a money back guarantee…as long as you complete the call within the first 5 minutes. Users are limited to only 5 withdrawals and have only 1 hour to submit a request, much tighter limits than most other online psychic services.

How easy (or difficult) is it to request a refund?

All you have to do is call TheCircle’s main phone number to request a refund within 1 hour of your reading, where you’ll have the option to join a new reader or get a refund on your given payment method. All requests are subject to verification and, again, only apply to readings of less than 5 minutes.

How long does it take to get a refund?

TheCircle does not specify how long it may take to process a refund request.

TheCircle vs. Keen

TheCircle has much more competitive prices than Keen. $3.46 – $6.40 per minute compared to $1.99 for 30 minutes, although Keen has a better introductory offer of $2 instead of $5.90 for 10 minutes. TheCircle also lacks the broader range of psychic services that many offer, although that can be a good thing for those who might feel overwhelmed by too many options. They both offer standard readings by phone and text, but what really sets them apart is that TheCircle can sell users’ data and edit their psychic reviews, making this site the less trustworthy of the two.

TheCircle vs. Psychic Source

TheCircle easily beats Psychic Source on price, with its maximum per-minute rate of $6.40 only slightly higher than Psychic Source’s minimum of $4.99. However, if you take full advantage of Psychic Source’s introductory offer, it becomes a much better deal. And price is the only category in which TheCircle has an advantage over Psychic Source. Not only does Psychic Source offer a greater variety of readings and video chat, but it is much more committed to exemplary service and honesty than TheCircle, which reserves the right to sell user data and edit reviews on the site.

TheCircle vs. California Psychics

TheCircle has an advantage over California Psychics when it comes to pricing, as the maximum per minute rate of $6.40 is less than California Psychic’s $15. Although both remain on the lower end of the competitive pricing scale, TheCircle has a good introductory rate of $0.59/minute (up to 10 minutes) compared to California Psychics’ $1-$4. Although they both offer the same services, you will find more reading styles and a much greater commitment to customer service at California Psychics.

Bottom Line

While there may be some legitimate psychics offering their services through TheCircle, it seems 50/50 at best as to whether you’ll get a good reading. Although the site claims that the company rejects more than 90% of reader requests, the general consensus seems to be that this rejection rate is not good enough. In addition to this, the advertised standard rate of $3.46/minute is very misleading, as it appears to indicate only the minimum a reader can be charged, and there may also be hidden fees attached to your account.

This non-upfront pricing model can be forgiven because TheCircle tells users exactly what the psychic rate will be before initiating a call. But what is most disturbing is the credibility of TheCircle’s review/rating system and its privacy policy.