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SurePayroll Review

As a small business owner, one of the most important aspects of managing your employees is ensuring that everyone gets their paychecks accurately and on time. However, payroll processing can be a complex and time-consuming task that takes time away from other important business activities, but it doesn’t have to be.

SurePayroll is an online payroll processing company that offers small businesses a simple and affordable way to manage their payroll. We review SurePayroll and how it can benefit small businesses. We explore everything you need to know, from unlimited payroll processing to tax reporting features, to help you decide if SurePayroll is the right solution for your business.

Pros

  • Available plans starting at $19.99 per month plus $4 per employee
  • Simple payroll processing
  • Mobile app for small businesses
  • Centralized HR and business forms

    Cons

  • Requires information to get a quote
  • Customer support not available 24/7

    What Is SurePayroll?

SurePayroll is an online payroll and tax management solution designed for small businesses. This online payroll company was founded in 2000 and is a subsidiary of Paychex, Inc., which acquired it in 2011. However, the solution is different from Paychex Flex.

Those looking to simplify payroll management and automate repetitive processes will find this tool ideal. It offers flexible payroll options, unlimited processing, and calculates appropriate taxes so you can keep your employees happy and manage your small business with ease.

For more information on pricing, you should contact their sales representatives. Users report that plans range from an affordable $19.99 to $29.99 per month, plus a $4 per-employee fee.

SurePayroll can be a good option if you want to ensure that everyone in your organization gets paid on time. However, it’s important to note that while SurePayroll has features designed for HR professionals, it’s not as comprehensive as other payroll services designed specifically for this industry.

How SurePayroll Works

SurePayroll caters to a variety of groups, including:

  • Small businesses. SurePayroll helps small businesses streamline their payroll processes, including 401(k) plan withholding, W-2 employee payments, 1099 contractor payments, Flexible Spending Account (FSA) and Health Savings Account (HSA) funding, and payroll deductions. It also offers compliance training and reporting to ensure compliance with all federal and state payroll regulations.
  • Nannies and Home Workers: This platform is also a practical payroll solution for employers who hire nannies, caregivers, or other home workers. With SurePayroll, childcare employers can quickly pay their employees and manage payroll taxes. This makes it easier to comply with state and federal labor laws and helps avoid costly penalties.
  • Benefits and Human Resources: In addition to payroll processing, SurePayroll also offers human resources and benefits management services. These services include employee engagement, time and attendance tracking, and benefits management, allowing businesses to manage all of their employee needs.
  • Accountants: SurePayroll also offers payroll services for accountants whose clients require this processing. Accountants can use the SurePayroll platform to manage the payroll requirements of multiple clients from a single account. This simplifies the provision of payroll services and ensures accuracy for all clients.

What Sets SurePayroll Apart

This award-winning solution supports W-2 employees and independent contractors (Form 1099), manages 401(k) withholdings, and manages Flexible Spending Account (FSA) and Health Savings Account (HSA) funds.

Key software features include:

  • Payroll mobile app
  • New employee reporting and general ledger support
  • Easy direct deposit setup
  • Tax calculation and filing
    SurePayroll is easy to set up and learn in minutes. You can automate recurring payroll processes, make necessary changes, and receive reminders before processing.

SurePayroll Features

Ease of Use

SurePayroll is easy to use and reliable for small businesses that need to process payments quickly. The platform’s simple and intuitive interface makes setup, payroll management, and tax filing a breeze.

The software also provides step-by-step guidance throughout the payroll process and access to a representative who can help new users enter employee hours, review payroll reports, and make any necessary adjustments.

Compliance

SurePayroll understands the importance of regulatory compliance and offers a variety of resources to help its customers stay informed. It provides free compliance guides, information on labor law compliance, and access to business forms such as I-9 and job applications. It also includes notifications and reminders to ensure customers are aware of compliance updates.

Compliance

SurePayroll includes a setup assistant that guides users through the entire process. After creating an account, the software will prompt you to provide all the necessary documentation. You will then need to complete five sections to set up your payroll. This includes personal information, company information, employee information, federal and state taxes, and a bank account for payroll.

Tax Filing

SurePayroll lets you calculate, pay, and file payroll taxes. Its “Full Service” plan also includes state and local tax filing for an additional $9.99 per month. Some states have more complex tax regulations at the jurisdiction level, but the platform can help small business owners understand these complexities. SurePayroll supports over 6,000 active tax jurisdictions across the United States.

Time Tracking

SurePayroll’s integration with time and attendance systems allows businesses to easily record employee hours and automatically import data into payroll systems.

With the integration with StratusTime, employees can clock in and out using web-based timekeeping, online scheduling, and a mobile app. Hours and payments are automatically updated, helping users avoid data entry errors and manual work.

SurePayroll also supports integration with third-party time and attendance systems such as Redcort, Homebase, OnTheClock, and Time Wolf.

Benefits Administration

For benefits management, companies can offer employee compensation with flexible payment options, health insurance, and pre-employment medical screenings. They can also offer 401(k) retirement plan benefits, set up specific services for these plans, and develop a qualified workforce.

Analytics and Reporting

SurePayroll includes payroll reports that provide greater transparency into the payroll process. These reports include payroll summaries, monthly, quarterly, and annual totals, date ranges, cash claims, checkbooks, taxable wages, and withholdings.

Accessibility

SurePayroll has a mobile app for Apple and Android. From the app, you can access the same features as on a laptop or desktop computer. This includes paying employees and independent contractors, accessing payroll summaries, tracking deadlines, and tracking holidays. Additionally, employers can log into the portal to view payroll details, find pay stubs, check pay rates, and monitor tax information.

SurePayroll Pricing and Plans

SurePayroll offers two main types of payroll services: tax-free and full-service. Both plans offer unlimited payroll, AutoPayroll, new employee reports, direct deposit, and live chat support.

Because SurePayroll only offers quote-based pricing, estimating costs can be difficult for growing businesses. As your business grows, pricing may change and new features may be added.

SurePayroll Tiered Pricing and Plans

No Tax Filing Plan

The Tax-Free Plan is ideal for small business owners who want to process unlimited payroll and manage their own tax returns. Popular features include direct deposit, online pay stubs, payroll taxes, and live chat support. Managing employees with your HR consultant, new hire reports, different pay scales, and bonuses is also easy.

Full Service Plan

The “Full Service” plan is ideal for businesses looking for comprehensive payroll and tax reporting services. This option includes everything in the “No Tax Reporting” plan, plus two-day payroll processing. You can also choose additional features, such as filing local and state taxes.

SurePayroll Customer Service and Support

SurePayroll offers live phone support Monday through Friday and Saturday during certain hours. They also have a comprehensive FAQ section for software-related inquiries and resources for payroll and payroll tax information.

Additional Features Worth Noting

SurePayroll offers live chat support via their U.S.-based support team, including live chat, email, and live chat. via email or phone. Users can contact an expert team of accounting support and sales and enrollment specialists to answer their business questions. SurePayroll is compatible with leading accounting software, including Zoho Books, Xero, AccountEdge, and Intuit.

SurePayroll also offers additional features for integration with accounting software, local tax filing, and time and attendance software. Some services require an additional fee.

SurePayroll Alternatives and How They Compare

SurePayroll’s most basic plan costs $19.99 plus $4 per employee per month. However, it offers additional integrations, so the price can vary depending on the features you use. SurePayroll compares favorably to its industry competitors. It includes core features like tax preparation, benefits management, reporting, workflow automation, and third-party integrations.

SurePayroll vs. Namely

Namely is a comprehensive HR software platform that offers a variety of benefits management, reporting, performance management, and time tracking features. However, core features like payroll, direct deposit, time tracking, expense management, and analytics are only available in higher-tier plans.

On the other hand, SurePayroll offers benefits management features in its most basic plan, including affordable 401(k) plans, health insurance, and workers’ compensation coverage for small businesses.

SurePayroll vs. Paycor

SurePayroll and Paycor are both cloud-based payroll and HR software solutions designed for small and medium-sized businesses (SMBs), but they differ in their capabilities and approach. Paycor offers solutions tailored to specific industries, such as healthcare, manufacturing, and hospitality, while SurePayroll is better suited to the general needs of businesses.

SurePayroll vs. Paycor

Gusto is a comprehensive payroll and benefits platform for small businesses and startups. It offers automatic or manual payroll for employees and contractors, self-service profiles, and two-day direct deposits starting at $40 plus $6 per person per month. It also includes the Gusto Wallet banking platform, which allows employees to receive their paychecks the same day and access their spending and savings accounts.

Is SurePayroll Right for Me?

SurePayroll is a trusted payroll services provider with over two decades of experience. It is ideal for small businesses due to its ready-made solution that is easy to deploy and manage. It includes an employee self-service portal, HR library, reporting, and all the essential features that small businesses need.

SurePayroll is ideal for:

  • For small businesses: SurePayroll is perfect for small businesses that need a simple and efficient payroll solution. It is ideal for companies that want to save time and effort, get an affordable option, and get help with tax compliance.
  • Accountants: SurePayroll offers a partnership program with accountants that includes core payroll and HR functionality. There are options to white label the platform, use payroll management, and integrate it with existing services.
  • Home-based employers: Unlike most payroll platforms, SurePayroll has features for home-based employers who have caregivers, nannies, or other home workers. It also includes Schedule H, or home employment tax, which home-based employers must file with the IRS.

SurePayroll is not recommended for:

  • Customers looking for transparent pricing: SurePayroll requires customers to request pricing information. This is inconvenient for individuals and small businesses looking to scale, as prices can easily fluctuate as they grow.
  • Large enterprises: Fast-growing startups and online businesses may prefer other solutions that make it easier to transition to enterprise platforms.

Our Expert Opinion

SurePayroll is ideal for small and medium-sized businesses (SMBs), human resources professionals, home-based employers, and accountants looking to manage their payroll. It offers client integration, tax filing, benefits management, reporting, and a mobile app. Since the pricing plans aren’t transparent, it can be difficult to determine if it’s the most cost-effective solution for your business. Its core features are ideal for small and medium-sized businesses, but larger enterprises may find better options elsewhere.

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