Purple Garden is a mobile fortune telling app that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most pressing questions: love, relationships, money, career, deceased loved ones, and more.
PROS
- Live chat, phone, and video calling
- Detailed fortune teller profiles to find accurate matches
- Lots of fortune tellers, styles, methods, and tools.
CONS
- Different prices for chat, phone, and video calling.
- The app crashes frequently, causing technical issues.
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden both on the app and on the fortune telling website. To sign up, click “Sign In” in the upper right corner. Then click “Don’t have an account?” to create a profile.
To use the app, including reading the fortunes and accessing Purple Garden, you must create an account. You can create an account with Apple, Facebook, Google, or an email address. To use Apple, Facebook, or Google, you must agree to Purple Garden’s terms and conditions of use, including the ability to track your progress. You must create a new password to register with your email address.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. After purchasing reading credits, you must provide your full name, address, phone number, and personal payment information.
Purple Garden Features and Tools
- Access to psychics through a simplified app
- Category and mind filters for easy selection
- Excellent introductory psychic videos on your page
- 2% cashback program for monthly account credit
- Frequent promotional credits and discount codes
How to Choose a Reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: fortune telling, tarot card readings, relationship coaching, palm readings, astrology and horoscopes, psychic guidance, angelic visions and dream analysis. There are also many subcategories in which readers specialize, such as spiritual counseling, career guidance, relationship counseling, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance and energy healing.
What type of reader information is available?
Purple Garden psychics have very detailed profiles that include their experience, qualifications, reviews, and services offered. At the top of the profile is the counselor’s 5-star rating, as well as a video presentation, the number of readings they have done at Purple Garden, the year they were founded, and the number of positive or negative reviews.
Below, the counselor lists the prices for the various services they offer, as well as detailed information about their unique services, an “About Me” section, and the categories of their readings. Finally, below are the counselor’s client reviews.
Are there customer reviews of readers?
Yes, all Purple Garden psychics have client reviews about how their readings went. While many simply say thank you or briefly describe how the counselor helped them, sometimes negative reviews remain. Purple Garden does not delete negative reviews, although the consultant has two weeks to contact customers who left them and ask them to edit or delete their comments. In addition, the site also has a 5-star rating system for each reader.
How easy is it to book a reading?
To book a consultation with a Purple Garden psychologist, log in to your account. Select a psychologist and click the button for your desired consultation type (chat, phone, video message). If the button is gray or cannot be clicked, that consultation method is not available. A green button means that they are immediately available.
The availability of the counselor will be indicated by a green circle in the upper left corner. If the psychologist has a red dot in the corner, it means that they are busy with another client, while a gray dot means that they are offline.
If the psychologist is busy, there is no way to contact them. However, if you are offline, you can set a notification when the psychologist becomes available again. To set an alert, click on the counselor’s profile picture, then click the bell in the upper right corner. Select the type of consultation you want to receive notifications about and click “Done” when you are finished. You will now receive a notification when a counselor is available, but the time will vary depending on your personal schedule.
How can you connect to Purple Garden advisors?
Purple Garden offers three types of counseling: phone, video, and chat. All of these counseling sessions can be conducted from a computer or mobile phone via the app. Counseling sessions are conducted over secure channels to ensure privacy and discretion. Video is typically more expensive than phone and chat, and the user can choose the type of counseling based on their needs.
Can you block or unblock an advisor?
No. There is no way to block or unblock a counselor. If a user notices any problematic, threatening, or inappropriate behavior from a counselor, they should contact customer support immediately.
Can you leave feedback or rate an advisor?
Yes. You can leave a review for a Purple Garden psychologist if the live consultation lasts 5 minutes. Otherwise, there is no option. If the consultation lasted more than 5 minutes, the option to leave a review will appear after the consultation.
Can you create a favorite list?
Yes, psychologists are automatically added to your favorites list when you have a consultation with them. To add more psychologists, simply click the heart in the upper right corner of the consultant’s page. To remove a psychologist from your favorites list, go to the “Favorite Consultants” section of the menu and remove the heart. The consultant will be immediately removed from your list.
Can you ping your personal advisor?
Yes, when you consult with a Purple Garden psychiatrist, you can send him a message. However, this does not guarantee direct access to a personal consultant, since each reader creates his own schedule. Readers may not be available for new requests, and responses are not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics must submit a video as proof of work. Beyond that, there is no real verification process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What’s the process for becoming a reader?
Psychiatrists who want to become a Purple Garden reader must download the Purple Ocean app (a sister site to Purple Garden). In the app, psychics must create a profile and provide their legal name, address, and phone number for identification purposes. They must also share their PayPal account information to pay for services offered. For their pages, all psychics must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer.
After completing the profile, potential readers must create and submit a video sample for review. The Purple Garden will then notify the psychic whether or not they have been selected. The role of the online psychic is to ensure that your page is relevant, that all information is accurate, and that the content accurately reflects your credentials.
Do Purple Garden psychics work for the company?
Purple Garden psychologists offer their services through Purple Ocean and its parent company, BitWine. All psychologists are independent contractors who work through the Purple Garden platform to connect with clients.
How do users feel about Purple Garden?
Clients who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens while communicating with a psychologist, the consultation can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and includes the same psychological counselors. This seems to be the better option of the two.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily an app-based psychological services website. While users can access Purple Garden psychics on the website, the app is specifically designed to easily connect counselors with users via text chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It only displays user profiles and prices. To access psychic profiles on the app, you must first log in. Once you’ve logged in, you can view profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and reading type. If a counselor is available, simply tap the button to connect instantly.
Purple Garden Support & Customer Service
Purple Garden customer service is available via messaging directly on the app and website. Go to the “Menu” tab in the top left corner and select “Customer Service” at the bottom. Users will be taken to a feedback page. On this page, you can view frequently asked questions, submit comments, and fill out a contact form for customer support. Comments are shared with other forum users, allowing everyone to see the ideas and concerns posted.
If you have any questions or concerns, you can also contact customer service by email (support@purplegarden.co). Purple Garden guarantees a response within one business day. How to Get a Refund from Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not offer any refunds because they cannot guarantee what their advisors say, recommend, or share with users. However, in rare cases, Purple Garden may issue a refund at its discretion.
How to Get a Refund From Purple Garden
It’s very complicated. Purple Garden generally has a refund policy, but some refunds are technically possible. Purple Garden reserves the right to determine whether a refund will be issued, and whether it will be in the form of an account credit or cashback. If the user wishes to request a refund, they must send an email to support@purplegarden.co within 3 days of placing the order. The refund request email must include the date and time of the order, as well as the name of the therapist.
Customer Service will track the return and notify the user if it has been processed. Refunds will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or deny a refund request.
How easy is it to request a refund?
Purple Garden makes every effort to respond to customer concerns in a timely manner and usually responds within one business day. However, this site operates at your own risk due to its no-satisfaction guarantee policy, so refunds (or the time it takes to receive them) are not guaranteed.
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Ocean lasts for 5, 10, 15 minutes, etc., once the user connects with them.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden’s services are available exclusively through a mobile app, if you prefer to use it from your computer. What are the criteria for psychic reading sites?
Purple Garden vs. Keen
While Keen has been the top psychic reading site for a while, Purple Garden is quickly rising to the top. This shows Purple Garden’s success with its content as video calling becomes more popular. Both sites have competitive sign-up prices, although Purple Garden offers slightly lower rates for returning users; it does not offer refunds under any circumstances, even for canceled calls, which, according to customer reviews, is sometimes the case.
Purple Garden vs. Psychic Source
Purple Garden and Monologue Source offer the same types of phone, video, and chat services. The “Psychic Source” has introductory packages for $1 per minute for 10, 20, or 30 minutes. Purple Garden clarifies that it does not offer satisfaction-based refunds, ranging from $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden). It has a satisfaction guarantee policy and makes every effort to meet user expectations.
Purple Garden vs. California Psychic
Purple Garden and Psychic in California offer different advantages when it comes to interacting with users. California Psychic has over 25 years of experience in providing quality readings to customers and stands out from the competition with its satisfaction guarantee. While you can’t create your own profile without proof of ability, the downside of California Psychic is that it doesn’t offer video calls like Purple Garden, but both sites have easy-to-use apps that make phone readings easy.
In summary
Purple Garden is a mobile app dedicated to providing high-quality psychic readings to those seeking the truth. The best part about this mobile app is that it connects you directly to a wide network of trusted and vetted psychics. Purple Garden is known for its convenience and offers both recorded readings and live sessions with psychics.
The cost per minute varies depending on the type of reading (video chat, phone chat, and text chat), offering users a variety of pricing options.
