Purple Garden is a fortune-telling app and website that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most important questions: love and relationships, money, career, deceased loved ones, and much more.
PROS
- Live personal chat, phone calls, and video calls
- Detailed fortune teller profiles to help you find your perfect match
- Variety of fortune tellers, styles, methods, and tools
CONS
- Various prices for chat, phone calls, and video calls
- The app frequently crashes, causing technical issues.
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden on both the website and the app. To register on the site, click “Sign in” in the upper right corner. Then click “Don’t have an account?” to create a profile.
To explore psychics and access Purple Garden, you need to create an account in the app. You can create an account with Apple, Facebook, Google, or your email address. If you use Apple, Facebook, or Google, you must accept Purple Garden’s terms and conditions, including the ability to track the site. If you register with your email address, you will need to create a new password.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. To read, you must provide your first name, last name, address, phone number, and payment information.
Purple Garden Features and Tools
- Access psychics through a simplified app.
- Filters by category and mental state for easy selection.
- Well-crafted introductory psychic videos on the profile.
- 2% cashback program on your monthly account credit.
- Frequent promotional credits and discount codes.
How to Choose a Reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: fortune telling, tarot cards, relationship counseling, handcrafting, astrology and horoscopes, fortune telling guidance, angelic intuition and dream analysis. There are also many subcategories in which readers specialize, such as spiritual counseling, career guidance, couples therapy, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance and energy healing.
What type of reader information is available?
Purple Garden’s psychics have very detailed profiles that include their experience, qualifications, reviews and services offered. At the top of the profile, you will find the advisor’s 5-star rating, as well as a video presentation, the number of readings they have done on Purple Garden, the year they were founded, and the number of reviews (positive or negative).
Next, the advisor describes in detail the prices for the various services they offer, as well as detailed information about their exclusive services, an “About Me” section, and the categories of their readings. Finally, you will find customer reviews about the advisor.
Are there customer reviews of readers?
Yes, all of the Purple Garden readers have customer reviews about the readings they have received. While many simply express gratitude or briefly describe how the advisor helped them, sometimes there are negative reviews. Purple Garden does not remove negative reviews, although the advisor has two weeks to contact customers who have left comments and ask them to edit or delete their comments. In addition, the site also has a 5-star rating system for each fortune teller.
How easy is it to book a reading?
To book a reading with a Purple Garden psychic, you need to log in to your account. Select a psychic and click the button corresponding to your desired reading type (chat, phone, video). If the button is grayed out or cannot be clicked, that reading method is not available. A green button means that the reading method is available immediately.
A psychic’s availability is indicated by a green circle in the upper left corner. A red dot in the corner of a psychic’s profile means that they are busy with another client, while a gray dot means that they are offline.
If a psychic is busy, there is no way to contact them. However, if you are offline, you can set up a notification that will notify you when the psychic becomes available again. To set up a notification, click on the psychic’s profile picture, then on the bell icon in the upper right corner of their profile. Select the type of reading you want to be notified about, and when you’re done, click “Done.” You’ll now receive a notification when a counselor is available, but the time will vary depending on your schedule.
How can you connect to Purple Garden advisors?
Purple Garden offers three types of readings: phone, video, and chat. All of these readings can be done from your computer or mobile phone via the app. Readings are conducted over secure channels to ensure privacy and discretion. Video calls are typically more expensive than phone calls and chat, and you can choose the type of reading based on your preferences.
Can you block or unblock an advisor?
No. It is not possible to block or unblock a counselor. If you notice problematic behavior, threats, or inappropriate behavior from a counselor, you should contact customer service immediately.
Can you leave feedback or rate an advisor?
Yes. You can leave a review for a “Purple Garden” psychic if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasted more than 5 minutes, the option to leave a review will appear after the reading.
Can you create a favorite list?
Yes, psychic counselors are automatically added to your favorites list when you have a reading with them. To add more psychics, simply click the heart button in the upper right corner of the counselor’s page. To remove a psychic from your favorites list, go to the “Favorite Counselors” section and remove the heart. The counselor will be immediately removed from your list.
Can you ping your personal advisor?
Yes, when you are having a reading with a Purple Garden psychic, you can send them a message. However, this does not guarantee immediate access to your personal advisor, as each reader manages their own schedule. Readers may not be available for new bookings, and a response is not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics are required to submit a video as proof of work. Beyond that, there is no formal selection process, and Purple Garden expressly acknowledges that the accuracy of the information cannot be guaranteed.
What’s the process for becoming a reader?
Psychics who wish to become a Purple Garden reader must download the Purple Ocean app (a Purple Garden partner site). In the app, readers must create a profile and provide their full name, address, and phone number for identification purposes. They must also share their PayPal account information to receive payment for services offered. For their profiles, all counselors must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer.
After completing their profile, potential readers must create and submit a video sample for review. Purple Garden will then notify them whether or not they have been selected. It is the responsibility of an online psychic to ensure that their profile is relevant, that all information is truthful, and that the content accurately reflects their credentials.
Do Purple Garden psychics work for the company?
Purple Garden psychics offer their services through Purple Ocean and its parent company, BitWine. All psychics are independent contractors who work through the Purple Garden platform to connect with their clients.
How do users feel about Purple Garden?
Clients who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens during a session with a psychic, the reading can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and features the same psychics. This seems like a better option.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily an app-based fortune teller service. While users can access Purple Garden fortune tellers on the website, the app is specifically designed to easily connect fortune tellers with users via chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It only displays user profiles and prices. To access fortune teller profiles on the app, you must first log in. Once you’ve logged in to your account, you can view profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and reading type. If a fortune teller is available, simply tap the button to connect instantly.
Purple Garden Support & Customer Service
Purple Garden customer support is available via messaging, directly in the app and on the website. Go to the “Menu” tab in the top left corner and scroll down to select “Customer Support” at the bottom. You’ll be taken to the feedback page. On this page, you can view frequently asked questions, submit feedback, and write a contact message for customer support. Your comments are shared with other forum users, allowing everyone to see the ideas and concerns posted.
If you have any questions or concerns, you can also contact customer support by email (support@purplegarden.co). Purple Garden guarantees a response within one business day.
How to Get a Refund From Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not provide any refunds because they cannot guarantee what their counselors say, recommend, or share with users. However, in rare cases, Purple Garden will consider a refund at its discretion.
How easy is it to request a refund?
It’s quite complicated. Purple Garden does not generally accept returns, but technically some returns are possible. Purple Garden reserves the right to decide whether a refund will be granted, and whether it will be issued as an account credit or a refund. If you would like to request a refund, you must send an email to support@purplegarden.co within 3 days of placing your order. The return request email must include the date and time of the order, as well as the name of the counselor.
Customer Service will track the return and notify you if it has been processed. Refunds will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or refuse a refund request.
How long does it take to get a refund?
Purple Garden strives to respond quickly to customer inquiries and typically responds within one business day. However, this site provides its services at its own risk with a no-satisfaction guarantee policy, so there is no guarantee that a refund will be granted (or how long it will take to process it once a request is submitted).
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Garden takes 5, 10, 15 minutes, etc. to respond when a user contacts them.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden’s services are available exclusively through a mobile app. If you prefer to use your computer, you can access them via phone, chat, or video call. What are the criteria for choosing a psychic reader?
Purple Garden vs. Keen
While Keen has been the leading psychic reading site for some time, Purple Garden is quickly rising to the top. This shows the success of Purple Garden’s content as video calling becomes more popular. Both sites have competitive subscription prices, although Purple Garden offers slightly lower prices for returning users; it does not offer refunds under any circumstances, even for canceled calls, which, according to customer reviews, does happen occasionally.
Purple Garden vs. Psychic Source
Purple Garden and Secret Source offer the same types of phone calls, video calls, and chat. Secret Source offers introductory packages of $1 per minute for 10, 20, or 30 minutes. Purple Garden makes it clear that it does not offer satisfaction-based compensation, with prices ranging from $1 to $15 (Secret Source) or $0.99 to $14.99 (Secret Garden). Secret Source has a satisfaction guarantee policy and strives to meet user expectations.
Purple Garden vs. California Psychic
Purple Garden and California Psychic offer different advantages in terms of user interaction. California Psychic has over 25 years of experience in providing quality readings and stands out from its competitors with its satisfaction guarantee. While Purple Garden does not require a skills test, the California psychic does not offer video calls, but both platforms have user-friendly apps that make phone readings easy.
In short, Purple Garden is a mobile app that specializes in providing high-quality psychic readings to those seeking truth. Its main advantage is direct access to a large network of trusted and verified psychics. Purple Garden stands out for its convenience, offering both recorded readings and live sessions with psychics.
The cost per minute varies depending on the type of reading (video call, phone call, and chat), thus offering different pricing options.
