Purple Garden is a fortune-telling app and website that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune-tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most important questions: love and relationships, money, career, deceased loved ones, and much more.
PROS
- Live chat, phone calls, and video calls
- Detailed fortune-teller profiles to help you find the right person
- Variety of fortune-tellers, styles, methods, and tools
CONS
- Different prices for chat, phone, and video calls.
- The app frequently crashes, causing technical issues.
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden on both the website and the app. To register on the site, click “Sign In” in the upper right corner. Then click “Don’t have an account?” to create a profile.
To explore the fortune-tellers and access Purple Garden, you need to create an account in the app. You can create an account with Apple, Facebook, Google, or your email address. If you use Apple, Facebook, or Google, you must accept Purple Garden’s terms and conditions, including the ability to track the site. If you register with your email address, you must create a new password.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. After purchasing reading credits, you must provide your full name, address, phone number, and payment information.
Purple Garden Features and Tools
- Access to psychics through a simplified app
- Filters by category and psychic state for easy selection
- High-quality introductory psychic videos in profiles
- 2% cashback program on your monthly account credit
- Frequent promotional credits and discount codes.
How to Choose a Reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: fortune telling, tarot card readings, relationship counseling, handcrafting, astrology and horoscopes, fortune telling guidance, angelic intuition, and dream analysis. Within these categories, readers also specialize in various subcategories such as spiritual guidance, career counseling, relationship advice, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance, and energy healing.
What type of reader information is available?
The psychics on Purple Garden have very detailed profiles, including their experience, qualifications, reviews, and services offered. At the top of the profile, you’ll find the psychic’s 5-star rating, along with a video presentation, the number of readings they’ve conducted on Purple Garden, the year they established their practice, and the number of positive and negative reviews.
Below, the psychic lists the prices for the different services they offer, along with detailed information about their unique services, an “About Me” section, and the categories they read. Finally, further down, you’ll find the psychic’s client reviews.
Are there customer reviews of readers?
Yes, all the psychics on Purple Garden have client reviews of their readings. While many simply say “thank you” or briefly describe how the psychic helped them, there are sometimes negative reviews. Purple Garden does not remove negative reviews, although the consultant has two weeks to contact clients who left comments and ask them to modify or delete them. The site also has a 5-star rating system for each psychic.
How easy is it to book a reading?
To book a reading with a Purple Garden psychic, you must log in to your account. Select a psychic and click the button corresponding to your preferred reading type (chat, phone, video). If the button is grayed out or unclickable, that reading method is not available. A green button indicates that the reading method is available immediately.
A psychic’s presence is indicated by a green circle in the upper left corner. A red dot in the corner of the psychic’s icon means they are busy with another client, while a gray dot means the psychic is offline.
If the psychic is busy, there is no way to contact them. However, if you lose your connection, you can set up a notification to alert you when a psychic is available again. To set up a notification, click on the psychic’s profile picture and then on the bell icon in the upper right corner of their profile. Select the type of reading you want to be notified about, and when you’re finished, click “Done.” You will receive a notification when the psychic is available, but the schedule may vary depending on their availability.
How can you connect to Purple Garden advisors?
Purple Garden offers three types of readings: phone, video call, and chat. All of these readings can be done from a computer or mobile phone through the app. Readings are conducted through secure channels to ensure privacy and discretion. Video calls are usually more expensive than phone calls and chat, and users can choose the type of reading they prefer based on the topic they wish to discuss.
Can you block or unblock an advisor?
No. It is not possible to block or unblock a psychic. If a user observes any problematic behavior, threats, or inappropriate conduct from a psychic, they should contact customer support immediately.
Can you leave feedback or rate an advisor?
Yes. You can leave a rating for the psychic “Purple Garden” if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasts longer than 5 minutes, the option to leave a review will appear afterward.
Can you create a favorite list?
Yes, psychics are automatically added to your favorites list when you have a reading with them. To add more psychics, simply click the heart icon in the upper right corner of their page. To remove a psychic from your favorites list, go to the “Favorite Psychics” section and uncheck the heart icon. The psychic will be removed from your list immediately.
Can you ping your personal advisor?
Yes, when you are having a reading with a Purple Garden psychic, you can send them a message. However, this does not guarantee direct contact with a personal advisor, as each reader manages their own schedule. Readers may not be available for new requests, and a response is not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics are required to submit a video as proof of work. Beyond that, there is no formal selection process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What’s the process for becoming a reader?
Psychics who wish to become a Purple Garden reader must download the Purple Ocean app (a sister site to Purple Garden). Within the app, counselors must create a profile and provide their full name, address, and phone number for identification purposes. They must also share their PayPal account information in order to receive payment for the services they offer. For their profiles, all advisors must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer. Once the profile is complete, potential readers must create and submit a sample video reading for review. Purple Garden will then notify the advisor whether or not they have been selected. It is the responsibility of the online advisor to ensure that their profile is relevant, all information is truthful, and the content accurately reflects their credentials.
Do Purple Garden psychics work for the company?
Purple Garden’s advisors offer their services through Purple Ocean and its parent company, BitWine. All advisors are independent contractors who work through the Purple Garden platform to connect with clients.
How do users feel about Purple Garden?
Customers who are comfortable with the app enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens during a consultation with a fortune teller, the reading can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and includes the same fortune teller consultants. This seems to be the better option of the two.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily a fortune telling services website with an app. While users can access Purple Garden’s psychics on the website, the app is specifically designed to easily connect consultants and users through chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It only displays user profiles and prices. To access psychic profiles on the app, you must first log in. Once logged in, you can view profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and reading type. If a counselor is available, simply click the button to connect immediately.
Purple Garden Support & Customer Service
Purple Garden customer support is available in the app and via direct messaging on the website. Go to the “Menu” tab in the top left corner and scroll down to select “Customer Support.” This will take you to the feedback page. On this page, you can view frequently asked questions, submit feedback, and write a contact message for customer support. Feedback is shared with other users on the forum, allowing everyone to see the ideas and concerns posted.
You can also contact customer support via email (support@purplegarden.co) if you have any questions or concerns. Purple Garden guarantees a response within one business day.
How to Get a Refund From Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not offer any refunds as they cannot guarantee what their advisors say, recommend, or share with users. However, in rare cases, Purple Garden may issue a refund at their discretion.
How easy is it to request a refund?
It’s quite complicated. Purple Garden does not generally accept returns, but it is technically possible to receive some returns. Purple Garden reserves the right to decide whether a refund will be issued, and whether it will be issued as an account credit or a refund. If you wish to request a refund, you must email support@purplegarden.co within 3 days of placing your order. The return request email must include the date and time of the order, as well as the name of the psychologist-consultant.
Customer Service will track the return and notify you if it has been processed. The refund will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or deny the return request.
How long does it take to get a refund?
Purple Garden strives to respond to customer inquiries promptly and will typically respond within 1 business day. However, this site operates at your own risk due to its no-satisfaction guarantee policy, so there is no guarantee that a refund will be issued (or how long it will take to receive one after submitting a request).
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Garden requires 5, 10, 15 minutes, etc. to respond to inquiries.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden services are available exclusively through a mobile app. If you prefer to use your computer, you can access them via phone, chat, or video call. What are the criteria for choosing a psychic reading site?
Purple Garden vs. Keen
While Keen has been the leading psychic reading site for some time, Purple Garden is quickly rising to the top. This shows the success of Purple Garden’s content as video calling becomes more popular. Both sites have competitive subscription prices, although Purple Garden offers slightly lower rates for returning users. There are no refunds, even for canceled calls, which customer reviews say sometimes happens.
Purple Garden vs. Psychic Source
Purple Garden and Psychic Source offer similar phone, video, and chat services. Psychic Source offers introductory packages for $1 per minute for 10, 20, or 30 minutes. Purple Garden clarifies that it does not offer satisfaction-based refunds; prices range from $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden). Purple Garden has a satisfaction guarantee policy and strives to exceed user expectations.
Purple Garden vs. California Psychic
Purple Garden and Psychic Source offer different advantages in terms of user interaction. California Psychic has over 25 years of experience in offering quality readings and stands out from the competition with its satisfaction guarantee. Purple Garden allows users to create profiles without taking an aptitude test. The main drawback of California Psychic is that it does not offer video calls like Purple Garden, but both sites have user-friendly apps that make it easy to get readings over the phone.
In summary, Purple Garden is a mobile app that specializes in providing high-quality psychic readings to truth seekers. Its main advantage is that it connects you directly with a large network of trusted and verified psychics. Purple Garden stands out for its convenience and offers both recorded readings and live sessions with psychics.
The price per minute varies by reading type (video call, phone call, and chat), giving users different pricing options.
