Purple Garden is a mobile fortune telling app that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most pressing questions: love, relationships, money, career, deceased loved ones, and more.
PROS
- Live chat, phone, and video calling
- Detailed fortune teller profiles to find accurate matches
- Lots of fortune tellers, styles, methods, and tools
CONS
- Different prices for chat, phone, and video calling
- The app crashes frequently, causing technical issues
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden both in the app and on the fortune telling website. To sign up, click “Sign In” in the upper right corner. Then click “Don’t have an account?” to create a profile.
Creating an account is required to use the app and even to explore the fortune-tellers and access Purple Garden. You can create an account with Apple, Facebook, Google, or an email address. To use Apple, Facebook, or Google, you must agree to Purple Garden’s terms and conditions of use, including tracking the site. You must create a new password to sign up with an email address.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. After purchasing reading credits, you must provide your full name, address, phone number, and personal payment information.
Purple Garden Features and Tools
- Access to psychics through a simplified app
- Category and mental filters for easy selection
- Excellent introductory psychic videos on your profile
- 2% monthly cashback program on your account
- Frequent promotional credits and discount codes
How to Choose a Reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: psychic readings, tarot card readings, relationship coaching, palm readings, astrology and horoscopes, divination guidance, angelic reflections, and dream analysis. There are also many subcategories in which readers specialize, such as spiritual guidance, career counseling, relationship advice, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance, and energy healing.
What type of reader information is available?
Purple Garden psychics have very detailed reader pages that include their experience, qualifications, reviews, and services offered. At the top of the page is the counselor’s 5-star rating, along with a video presentation, the number of consultations conducted at Purple Garden, the year of establishment, and the number of positive or negative reviews.
Below, the counselor lists the prices for the various services they offer, as well as detailed information about their unique services, an “About Me” section, and the categories of their consultations. Finally, below are the counselor’s client reviews.
Are there customer reviews of readers?
Yes, all Purple Garden psychics have client reviews about the results of their consultations. While many simply say thank you or briefly describe how the counselor helped them, there are sometimes negative reviews. Purple Garden does not remove negative reviews, although the counselor has two weeks to contact the clients they left and ask them to edit or delete their comments. The site also offers a 5-star rating system for each reader.
How easy is it to book a reading?
To book a consultation with a Purple Garden psychologist, log in to your account. Select a psychologist and click on the button for your preferred consultation type (chat, phone, video call). If the button is gray or cannot be clicked, that consultation method is not available. The green button means immediate availability.
The availability of the counselor is indicated by a green circle in the upper left corner. A red dot in the corner means that the psychologist is busy with another client, while a gray dot means that he or she is offline.
If the psychologist is busy, there is no way to contact him or her. However, if you are offline, you can set up a notification to let you know when the psychologist is available again. To set up a notification, click on the advisor’s profile picture, then on the bell icon in the upper right corner. Select the type of reading you want to be notified about, and when you’re done, click “Done.” You’ll now receive a notification when the advisor is available, but the time will change based on your personal schedule.
How can you connect to Purple Garden advisors?
Purple Garden offers three types of readings: phone call, video call, and chat. All of these readings can be done from a computer or mobile phone via the app. Readings are conducted via secure channels to ensure privacy and discretion. Video calls are typically more expensive than phone calls and chats, and the user can choose the type of reading they prefer based on their specific needs.
Can you block or unblock an advisor?
No. There is no way to block or unblock an advisor. If a user notices any problematic behavior, threats, or inappropriate behavior from a counselor, they should contact customer support immediately.
Can you leave feedback or rate an advisor?
Yes. You can leave comments for the Purple Garden fortune teller if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasts more than 5 minutes, the option to leave a comment will appear after the reading.
Can you create a favorite list?
Yes, psychic advisors are automatically added to your favorites list when you book a reading with them. To add more psychics, simply click on the heart in the upper right corner of the advisor’s page. To remove a psychic from your favorites list, go to the “Favorite Advisors” section of the menu and unclick on the heart. The advisor will be immediately removed from your list.
Can you ping your personal advisor?
Yes, when you book a reading with a Purple Garden psychic, you can send them a message. However, this does not guarantee immediate access to your personal advisor, as each reader creates their own schedule. Readers may not be available for new bookings, and a response is not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics are required to submit a video as proof of employment. Beyond that, there is no real selection process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What’s the process for becoming a reader?
Readers who wish to become a Purple Garden reader must download the Purple Ocean app (a sister site to Purple Garden). In the app, readers must create a profile and provide their legal name, address, and phone number for identification purposes. They must also share their PayPal account information to receive payment for services offered. For their profiles, all readers must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer.
After completing their profile, potential readers must create and submit a sample video reading for review. Purple Garden will then notify the reader whether or not they have been selected. It’s the job of an online psychic to ensure that their profile is relevant, that all information is truthful, and that the content accurately reflects their credentials.
Do Purple Garden psychics work for the company?
The psychics at Purple Garden offer their services through Purple Ocean and its parent company, BitWine. All psychics are independent contractors who work through Purple Garden’s platform to connect with clients.
How do users feel about Purple Garden?
Customers who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens when connecting with a psychic, the consultation can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and includes the same psychics. This seems to be the better option of the two.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily a psychic services website with an app. While users can log in to the Purple Garden psychics website, the app is specifically designed to easily connect counselors and users through text chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It simply displays user profiles and prices. To access psychic profiles on the app, you must first log in. Once you have logged in to your account, you can view psychic profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and reading type. If a counselor is available, simply click a button to connect instantly.
Purple Garden Support & Customer Service
Purple Garden customer service is available via messaging, directly on the app and on the website. Go to the “Menu” tab in the upper left corner and select “Customer Service” at the bottom. You will be taken to the comments page. On this page, you can find frequently asked questions, submit your feedback, and contact customer support. Your comments will be shared with other forum users, allowing everyone to see the ideas and concerns posted.
If you have any questions or concerns, you can also contact customer support by email (support@purplegarden.co). Purple Garden guarantees a response within one business day.
How to Get a Refund From Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not offer any refunds as they cannot guarantee what their counselors say, recommend or share with users. However, in rare cases, Purple Garden may issue a refund at their discretion.
How easy is it to request a refund?
It’s quite complicated. Purple Garden generally has a no-refund policy, but some refunds are technically possible. Purple Garden reserves the right to decide whether a refund will be issued and whether it will be issued as an account credit or a refund. If you wish to request a refund, you must send an email to support@purplegarden.co within 3 days of placing your order. The return request email must include the date and time of your order, as well as the name of the counselor.
Customer Service will track the refund and notify you if it has been processed. Refunds will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or deny a refund request.
How long does it take to get a refund?
Purple Garden makes every effort to respond to customer inquiries promptly and typically responds within one business day. However, this site is operated at your own risk due to its no-satisfaction guarantee policy, so refunds (or the time it takes to receive them) are not guaranteed.
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Garden responds within 5, 10, 15 minutes, etc. when a user contacts them.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden’s services are available exclusively through a mobile app. If you prefer to use your computer, phone, chat, or video call, what are the criteria for psychic reading sites?
Purple Garden vs. Keen
While Keen has been the top psychic reading site for a while, Purple Garden is quickly establishing itself as the best. This shows Purple Garden’s success with its content as video calls become more popular. Both sites have competitive sign-up fees, although Purple Garden offers slightly lower rates for returning users. It does not offer refunds under any circumstances, even for canceled calls, which, according to customer reviews, is sometimes the case.
Purple Garden vs. Psychic Source
Purple Garden and Psychic Source offer the same types of phone, video, and chat services. Psychic Source offers introductory packages of $1 per minute for 10, 20, or 30 minutes. Purple Garden clarifies that it does not offer satisfaction-based refunds, ranging from $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden). It has a satisfaction guarantee policy and strives to exceed user expectations.
Purple Garden vs. California Psychic
Purple Garden and California Psychic offer different advantages when it comes to interacting with users. California Psychic has over 25 years of experience providing quality readings to customers and stands out from the competition with its satisfaction guarantee. Although there is no aptitude test required, California Psychic does not offer video calls like Purple Garden. However, both sites have user-friendly apps that make phone readings easy.
In a nutshell
Purple Garden is a mobile app dedicated to providing high-quality psychic readings to truth seekers. The best part about this app is that it connects you directly to a wide network of trusted and vetted psychics. Purple Garden stands out for its convenience, offering recorded readings and live sessions with psychics.
The cost per minute varies depending on the type of reading (video chat, phone chat, and text chat), giving users different pricing options.
