Purple Garden is a mobile fortune telling app that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most pressing questions: love, relationships, money, career, deceased loved ones, and more.
PROS
- Live chat, phone, and video calling
- Detailed fortune teller profiles to find accurate matches
- Lots of fortune tellers, styles, methods, and tools.
CONS
- Different prices for chat, phone, and video calling.
- The app crashes frequently, causing technical issues.
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden both on the app and on the fortune telling website. To sign up, click “Sign In” in the upper right corner. Then click “Don’t have an account?” to create a profile.
To use the app, including reading the fortunes and accessing Purple Garden, you need an account. You can create an account with Apple, Facebook, Google, or an email address. To use Apple, Facebook, or Google, you must agree to Purple Garden’s terms and conditions of use, including the ability to track your progress. You must create a new password to register with your email address.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. After purchasing reading credits, you must provide your full name, address, phone number, and personal payment information.
Purple Garden Features and Tools
- Access to psychics through a simplified app
- Category and mind filters for easy selection
- Excellent introductory psychic videos on your page
- 2% cashback program for monthly account credit
- Frequent promotional credits and discount codes How to choose a reader at Purple Garden
How to Choose a Reader at Purple Garden
The main categories of readings are: fortune telling, tarot card readings, relationship coaching, palm readings, astrology and horoscopes, psychic guidance, angelic visions and dream analysis. There are also many subcategories in which readers specialize, such as spiritual counseling, career guidance, relationship counseling, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance and energy healing.
What type of reader information is available?
Purple Garden psychics have very detailed profiles that include their experience, qualifications, reviews, and services offered. At the top of the profile is the counselor’s 5-star rating, as well as a video presentation, the number of readings performed at Purple Garden, the year they were founded, and the number of positive or negative reviews.
Below, the counselor lists the prices for the various services they offer, as well as detailed information about their exclusive services, an “About Me” section, and the categories of their readings. Finally, below are the counselor’s client reviews.
Are there customer reviews of readers?
Yes, all Purple Garden psychics have client reviews about the outcome of their readings. While many simply say thank you or briefly describe how the counselor helped them, negative reviews are sometimes posted. Purple Garden does not delete negative reviews, although the consultant has two weeks to contact clients who have left them and ask them to change or remove them. In addition, the site also has a 5-star rating system for each reader.
How easy is it to book a reading?
To book a reading with a Purple Garden psychic, you need to log in to your account. Select the reader and click the button for the desired reading type (chat, phone, video). If the button is gray or cannot be clicked, that reading method is currently unavailable. A green button means that the reading method is immediately available.
The psychic’s presence will be indicated by a green circle in the upper left corner. If the reader displays a red dot in the corner, it means that he or she is busy with another client, while a gray dot means that the psychic is offline.
If the reader is busy, there is no way to contact him or her. However, if they are offline, you can set an alert for when the psychic is available again. To set an alert, click on the psychic’s profile picture, then on the bell icon in the upper right corner. Select the reading type.
How can you connect to Purple Garden advisors?
No. There is no way to block or unblock a counselor. If a user notices any problematic, threatening, or inappropriate behavior from a counselor, they should contact customer service immediately.
Can you block or unblock an advisor?
Yes. A review can be left for a Purple Garden psychic if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasted more than 5 minutes, the option to leave a review will appear after the reading.
Can you leave feedback or rate an advisor?
Yes, psychic counselors are automatically added to your favorites list when you read with them. To add more psychics, simply click the heart button in the upper right corner of the counselor’s profile. To remove a psychic from your favorites list, go to the “Favorite Consultants” section of the menu and remove the heart. The consultant will be immediately removed from your list.
Can you ping your personal advisor?
Yes, when you have a consultation with a Purple Garden psychic, you can send them a message. However, this does not guarantee direct contact with a personal consultant, as each reader creates their own schedule. Readers may not be available for new requests, and a response is not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics must submit a video as proof of work. Beyond that, there is no real verification process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What’s the process for becoming a reader?
Psychics interested in becoming a Purple Garden reader must download the Purple Ocean app (a sister site to Purple Garden). In the app, counselors must create a profile and provide their legal name, address, and phone number for identification purposes. They must also share their PayPal account information so that payment can be processed for services offered. For their profiles, all psychics must upload a real photo (no icons or illustrations), create a video presentation, and describe the services they offer.
After completing their profile, potential readers must create and submit a sample video reading for review. From there, Purple Garden will notify the psychic whether they have been selected. It is the job of an online psychic to ensure that their profile is relevant, that all information is accurate, and that the content accurately reflects their credentials.
Do Purple Garden psychics work for the company?
Purple Garden’s fortune tellers offer their services through Purple Ocean and its parent company, BitWine. All fortune tellers are independent contractors who work through Purple Garden’s platform to connect with clients.
How do users feel about Purple Garden?
Customers who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe bugs in the app and how to fix them. If this happens during a conversation with a fortune teller, the reading can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and includes the same fortune teller consultants. This seems to be the better option of the two.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily an app-based fortune telling service. While users can access Purple Garden’s psychics on the website, the app is specifically designed to easily connect counselors and clients through text chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It only displays client profiles and prices. To access psychic profiles on the app, you must first log in. Once you log in, you can view profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and type of consultation. If a counselor is available, simply click a button to connect instantly.
Purple Garden Support & Customer Service
Purple Garden’s customer service is available via messaging, both within the app and on the website. Go to the “Menu” tab in the top left corner and scroll down to “Customer Service.” Users will be taken to the feedback page. On this page, they can view frequently asked questions, submit feedback, and fill out a customer service contact message. Comments are shared with other users on the forum, allowing everyone to see the ideas and concerns posted.
You can also contact customer service via email (support@purplegarden.co) if you have any questions or concerns. Purple Garden guarantees a response within one business day.
How to Get a Refund From Purple Garden
Purple Garden does not offer returns due to guarantees. Their policy states that they do not offer any refunds because they cannot guarantee what the advisors say, recommend, or share with users. However, in rare cases, Purple Garden may issue a refund at its discretion.
How easy is it to request a refund?
Very complicated. Purple Garden generally has a no-refund policy, but some refunds are technically possible. Purple Garden reserves the right to determine whether a refund will be issued via credit to the account or a refund. If a user wishes to request a refund, they must email support@purplegarden.co within 3 days of placing the order. The refund request email must include the date and time of the order, as well as the name of the fortune teller.
Customer service will track the refund and notify the user if it has been processed. The refund will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or deny the refund request.
How long does it take to get a refund?
Purple Garden makes every effort to respond to customer concerns in a timely manner and usually responds within 1 business day. However, this site operates at your own risk with its no-satisfaction guarantee policy, so there is no guarantee that a refund will be given (or how long it will take to receive one).
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Ocean takes 5, 10, 15 minutes, etc., depending on when the user connects with them.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden’s services are available exclusively via a mobile app; if you prefer to use your computer, what are the criteria for psychic reading sites?
Purple Garden vs. Keen
While Keen has been the top psychic reading site for a while, Purple Garden is quickly rising to the top. This shows Purple Garden’s success with its content as video calling has become more popular. Both sites have competitive sign-up prices, although Purple Garden offers slightly lower rates for returning users; it does not offer refunds under any circumstances, even for canceled calls, which customer reviews say sometimes happens.
Purple Garden vs. Psychic Source
Purple Garden and Psychic Source offer the same types of phone, video, and chat services. Psychic Source offers initial packages for $1 per minute for 10, 20, or 30 minutes. Purple Garden clarifies that it does not offer satisfaction-based refunds of $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden). It has a satisfaction-guaranteed policy and does everything it can to meet users’ expectations.
Purple Garden vs. California Psychic
Purple Garden and California Psychic offer different advantages when it comes to communicating with users. California Psychic has over 25 years of experience in providing quality readings to customers and stands out from the competition with its satisfaction guarantee. Although there is no proof of skill required, California Psychic does not offer video calls like Purple Garden. However, both sites have easy-to-use apps that make phone readings easy.
In summary
Purple Garden is a mobile app dedicated to offering high-quality psychic readings to those seeking truth. The best part about this app is that it connects you directly to a wide network of trusted and vetted psychics. Purple Garden stands out for its convenience and offers both recorded readings and live sessions with psychics.
The cost per minute varies by reading type (video chat, phone chat, and text chat), giving users different pricing options.
