LegalZoom is an online legal services platform that provides documents to businesses and individuals. It processes tax returns and offers legal advice through a network of independent attorneys. Through this platform, you can purchase monthly service plans or various individual packages for one-time tasks, such as LLC formation, divorce proceedings, or estate planning.
LegalZoom at a Glance
Cost
3 plans: Basic Plan, Professional Plan, and Premium Plan, starting from $0 + state registration fee to $299. Free plan is available for simple LLC formation needs.
Speed
No express services mentioned; delivery speed depends on terms and conditions.
Additional Services
Company Registration, Trademark Registration, Registered Agent Services, Temporary License, Copyright, Accounting, Tax Services, Email Email
Compliance Services
Annual Reports, Contracts & Agreements, Business Licenses, Corporate Amendments
Customer Support
Call Customer Service at 888-379-0854 Monday through Friday, 5:00 a.m. to 5:00 p.m. Pacific Time, or 7:00 a.m. to 5:00 p.m. Pacific Time on weekends. Comprehensive FAQ section available.
9:00 a.m.
LegalZoom Pros & Cons
PROS
- Fixed pricing, no hourly fees.
- Wide range of legal services.
- Simplified forms and records with easy-to-use questionnaires.
CONS
- Poor ratings on TrustPilot and BBB.
- No international coverage.
How do I know I can trust this LegalZoom review?
The writers, contributors, and editors at OneTop10.com take research very seriously. We combine our own experience with the services we offer, as well as reviews from verified users like you. Along with industry expert reviews, we’ve selected the top 10 products and services so you can make a decision with confidence and ease.
Overview
LegalZoom offers two pre-paid legal insurance plans, plus a number of exclusive services that are billed separately. Some services are self-service, but you can also contact an independent LegalZoom attorney if you feel you don’t have access to the legal information you need.
For all services, LegalZoom offers a “Help Me Decide” feature to help you figure out the documents and forms needed for a particular legal process.
Best for?
LegalZoom is a great choice for property owners, thanks to its suite of property management tools. Large businesses will also appreciate that LegalZoom can be used to simplify complex legal tasks and create comprehensive legal documents.
LegalZoom Background
In the 1990s, LegalZoom saw an opportunity to use the Internet to help Americans gain equal access to legal services.
LegalZoom is accredited by the Better Business Bureau (BBB) with an A+ rating, but it has received some negative reviews on the BBB website and Trustpilot.
Given the many reviews, it’s important to remember that the legal services provided through LegalZoom are guaranteed to be of the same high quality as those provided by an independent attorney.
How LegalZoom Works
For Businesses
Most business owners look for one of LegalZoom’s specialized plans. These plans are paid for annually or biannually and include consultation and access to documents.
Some corporations are more interested in individual versions of LegalZoom.
For Individuals
There’s a common misconception that LegalZoom offers a comprehensive suite of business tools designed exclusively for businesses.
LegalZoom includes a variety of services for individuals in its Legal Advantage Plus package.
Online Divorce
LegalZoom offers a 3-step online process for those in the early stages of divorce: create, share, and sign personalized divorce documents tailored to your profile, location, personal information, children, income, and assets.
Living and Last Wills
LegalZoom offers several options for creating a legally binding will online. Options range from quick to comprehensive, allowing each individual to create a document that meets their specific needs, marital status, assets, and other important legal details. The basic package offers a guided form with step-by-step instructions to create a legally binding will in 15 minutes. More advanced options include personalized legal advice, a financial power of attorney, and a lifetime preservation document. All options include reviews and a downloadable digital copy for your records.
LegalZoom Customer Support
LegalZoom customer service agents are available to answer questions and help resolve any issues during Pacific Standard Business Hours and on Saturdays. In addition to their regular customer service line, LegalZoom allows you to speak to an attorney directly for assistance.
Through agents, you can request a refund within 60 days of purchase if you are not completely satisfied with LegalZoom’s service. Some users have reported having issues canceling their service or receiving refunds through agents, so please consider this before purchasing a LegalZoom plan.
What Customers Say About LegalZoom
“Thank goodness for LegalZoom. Our family needed a power of attorney on short notice, and LegalZoom was able to provide it.” They even expedited the process so we could offer the only available time slot for all family members to attend before the bank closed.”
—Tommy H.
“The process was very easy, from asking about living wills to printing a copy. I saved a lot of money and didn’t have to go anywhere to do it. “I have already recommended LegalZoom to others and will continue to do so.” —Ken H.
LegalZoom Pricing
How Much Does LegalZoom Cost?
You need to form a new business entity, such as an LLC or corporation. LegalZoom offers several options to suit different needs and budgets. The Free plan is the cheapest, while the Premium plan offers the most comprehensive assistance from a business attorney. Additionally, clients can take advantage of LegalZoom’s benefits, including a satisfaction guarantee and access to legal assistance in all 50 states.
Here’s a summary of LegalZoom’s pricing and plans:
New Free LLC Sku Package
Price: $0 + state taxes
Includes:
- Articles of Incorporation (the document required to officially register your LLC with the state)
- Name Check Service to verify the validity and availability of your preferred business name.
- Digital Welcome Pack with a step-by-step guide on how to officially register your LLC.
- Customizable website with Wix.
Pro LLC Package
Price: Only $249
Includes everything in the free package FOR:
- Operating Agreement
- EIN
- Comprehensive guide to business licensing for your location and industry
- Initial phone consultation with experts on insurance and taxes for your business.
Premium LLC Package
Price: $299
Includes everything in the Pro Package FOR:
- Practical advice from an experienced business attorney, selected based on their status, years of experience, and classification.
- Unlimited 30-minute legal consultations on legal topics relevant to your business (including the first 90 days of your subscription).
- Any changes to your LLC registration documents during the first 90 days.
Bottom Line
LegalZoom is a great option if you’re looking for an efficient way to form an LLC. It’s also a great option if you need a complete legal document creation package at a low price. Please note that some attorneys hired through LegalZoom charge a separate fee, and you may incur additional costs when using their services.