LegalZoom is an online legal services platform that provides documents to businesses and individuals. It processes tax returns and offers legal advice through a network of independent attorneys. Through this platform, you can purchase monthly service plans or various individual packages for one-time services, such as LLC formation, divorce proceedings, or estate planning.
LegalZoom at a Glance
Cost
3 plans: Basic Plan, Professional Plan, and Premium Plan, ranging in price from $0 + state registration fee to $299. The free plan is available for simple LLC formation needs.
Speed
No mention of expedited services; delivery speed depends on terms and conditions.
Additional Services
Business Registration, Trademark Registration, Registered Agent Services, Temporary Licensing, Copyright, Accounting, Tax Services, Email Email
Compliance Services
Annual Reports, Contracts & Agreements, Business Licenses, Corporate Amendments
Customer Support
Call Customer Support at 888-379-0854 Monday through Friday, 5:00 a.m. to 5:00 p.m. Pacific Time, or 7:00 a.m. to 5:00 p.m. Pacific Time on weekends. FAQs available:
9:00 a.m.
LegalZoom Pros & Cons
PROS
- Fixed pricing, no hourly fees.
- Wide range of legal services.
- Simplified forms and registrations with easy-to-use questionnaires.
CONS
- Poor ratings on TrustPilot and BBB.
- No international coverage.
How do I know I can trust this LegalZoom review?
The writers, authors, and editors at OneTop10.com take research very seriously. We combine our own experience with the services we offer, as well as reviews from verified users like you. Along with industry expert reviews, we’ve selected the top 10 products and services so you can make a confident and easy decision.
Overview
LegalZoom offers two pre-paid legal insurance plans, plus a number of exclusive services that are billed separately. Some services are self-service, but you can also contact an independent LegalZoom attorney if you feel you don’t have access to the legal information you need.
For all services, LegalZoom offers a “Help Me Decide” feature to help you determine the documents and forms you need for a particular legal process.
Best for?
LegalZoom is a great option for property owners, thanks to its suite of property management tools. Large businesses will also appreciate that LegalZoom can be used to simplify complex legal matters and create comprehensive legal documents.
LegalZoom Background
In the 1990s, LegalZoom saw an opportunity to use the Internet to help Americans gain equal access to legal services.
LegalZoom is accredited by the Better Business Bureau (BBB) with an A+ rating, but it has received some negative reviews on BBB and Trustpilot.
With many reviews, keep in mind that the legal services offered by LegalZoom guarantee the same high quality as those of an independent attorney.
How LegalZoom Works
For Businesses
Most business owners choose one of LegalZoom’s specialized plans. These plans are billed annually or semi-annually and include consultations and access to documents.
Some businesses are more interested in LegalZoom’s individual options.
For Individuals
There is a common misconception that LegalZoom offers a full suite of business tools designed exclusively for companies.
LegalZoom includes a variety of services for individuals in its Legal Advantage Plus package.
Online Divorce
LegalZoom offers a 3-step online process for those in the early stages of divorce: create, share, and sign divorce documents that are customized to your profile, location, personal information, children, income, and assets.
Living and Last Wills
LegalZoom offers several options for creating a legally binding will online. Options range from simple to comprehensive, allowing each person to create a document that meets their specific needs, marital status, assets, and other important legal details. The basic package offers guide forms with step-by-step instructions to get a legally binding will in 15 minutes.
LegalZoom Customer Support
LegalZoom customer service agents are available to answer questions and help resolve issues during Pacific Standard Business Hours and on Saturdays. In addition to their regular customer service line, LegalZoom allows you to speak to an attorney directly for assistance.
You can request a refund through agents within 60 days of purchase if you are not completely satisfied with LegalZoom’s service. Some users have reported having issues canceling their service or getting a refund through agents, so keep this in mind before purchasing a LegalZoom plan.
What Customers Say About LegalZoom
“Thank goodness for LegalZoom. Our family needed a power of attorney on short notice, and LegalZoom was able to provide it. They even expedited the process so we could offer the only available time slot for all family members to be present before the bank closed.”
-Tommy H.
“The process was very easy, from asking about living wills to printing a copy.” I saved a lot of money and didn’t have to go anywhere else to do it. I’ve already recommended LegalZoom to others and will continue to do so. -Ken H.
LegalZoom Pricing
How Much Does LegalZoom Cost?
You need to form a new business entity, such as an LLC or a corporation. LegalZoom offers several options to suit different needs and budgets. The Free plan is the cheapest, while the Premium plan offers the most comprehensive assistance from a business attorney. In addition, clients can take advantage of LegalZoom’s benefits, including a satisfaction guarantee and access to legal assistance in all 50 states.
Here’s a summary of LegalZoom’s pricing and plans.
New Free LLC Sku Package
Price: $0 + state taxes
Includes:
- Articles of Incorporation (a document needed to officially register your LLC with the state)
- A name check service to confirm that your preferred business name is valid and available.
- A digital welcome package with a step-by-step guide to getting your LLC officially registered.
- Customizable website with Wix
Pro LLC Package
Price: only $249
Includes all the features of the Free Package PLUS product line.
- Operating Agreement
- EIN
- Comprehensive guide to business licensing for your location and industry
- Initial phone consultation with business insurance and tax professionals.
Premium LLC Package
Price: $299
Includes all the features of the Pro Package PLUS.
- Hands-on consultation with an experienced business attorney, selected based on your status, years of experience, and classification.
- Unlimited 30-minute legal consultations on new legal topics relevant to your business (included for the first 90 days of your subscription).
- Any changes made to your LLC registration documents during the first 90 days.
Bottom Line
LegalZoom is a good option if you are looking for an efficient way to register an LLC. It is also a great option if you need a complete legal document creation package at a low price. Keep in mind that some attorneys hired through LegalZoom charge a separate fee, and you may incur additional costs when using their services.