With 20 years of experience, hundreds of psychics, and discounts for regular users, Kasamba has established itself as a name in the psychic community. As with any service of this type, weeding out unreliable psychics can be difficult, but Kasamba doesn’t seem to make this process easy for its users. The site is less selective in hiring psychics and may monitor reader reviews, so users should be cautious.
PROS
- Large inventory of psychics and a wide range of readings.
- Excellent customer service and 24/7 availability.
- Frequent offers and coupons via email.
CONS
- It’s unclear whether you’re getting advice from real psychics.
- The site can be difficult to navigate.
Overview
How to Get Started with Kasamba
How easy is it to sign up?
The sign-up process for Kasamba is simple. Once you sign up with your Google or Apple email, With an email address, simply add money to your account and start reading.
What personal information do you have to provide?
Kasamba.com only requires your email address and payment information, including your address if you use a credit/debit card. You will also be asked for your phone number if you want to read by phone. This is a good option, as other sites often require additional information.
Do you have to deposit funds before being able to choose a reader?
You can add money to your account, but it is not required. Otherwise, you will be charged at the end of the session. Kasamba will save your payment method when you first add it to your account or log in.
Kasamba Features and Tools
- A wide range of psychics are available 24/7, usually many more than on other sites.
- A wide variety of reading types and topics. Some of these include unique readings on Kabbalah, Graphology, and Image Interpretation.
- In addition to readings, there are many features such as daily, weekly, and monthly horoscopes and articles on various topics.
- Frequent offers and discounts are sent to users via email.
- Readings are available via live chat, phone, and email.
Types of readings at Kasamba
Kasamba offers a wide variety of readings. Whether you’re looking for tarot, dream analysis, astrology, or career predictions, you’ll find it here. Some of these readings have multiple subcategories. For example, the “Love and Relationships” section includes breakups and divorces, singles and dating, same-sex relationships, and more. Looking for something a little more unusual? You’ll also find readings on past lives, the occult, the supernatural, graphology, and more.
The pages of readers on Kasamba can be quite extensive compared to other sites, while others are quite short. Psychics’ pages include descriptions of their services, as well as their experience and qualifications. You will also see a list of the readers’ specialties in the menu.
While helpful, many psychics tend to list too many specialties, giving the impression that they simply want to cover a wide range of reading subtopics in order to broaden their client base.
Many psychics include their university degrees and professional certifications on their pages, which is not seen on other sites. Many of these degrees are in the fields of psychology or counseling, which gives the impression that some psychics are counselors or life coaches, rather than psychologists.
Are there customer reviews of readers?
Yes. You will be able to clearly see the psychics’ ratings and reviews on their page. Most psychics have a 5-star rating. You can also view a psychic’s review history, but Kasamba only allows you to view reviews in groups of ten, so it can be tedious to look through multiple reviews to get an overall picture of a psychic.
Most reviews are also short, often not even a full sentence, and it can be difficult to get a complete impression of the psychic. As mentioned earlier, Kasamba psychics can also be customers of each other, which can lead to them leaving positive reviews for each other.
After creating an account and confirming your payment method, simply find an available psychic and start a call. If the psychic you need is not available, you can get notified when they become available again.
How can you connect with Kasamba advisors?
Kasamba offers readings via chat, phone, and email.
Can you block or unblock an advisor?
Yes. You can block or unblock a psychic from contacting you by updating the “My Psychics” section of your account. However, this only prevents the psychic from starting a new live session. Existing messages and emails will not be affected.
Can you leave feedback or rate an advisor?
Yes. After the session ends, you can rate the psychic 5 stars and add a review. You can also wait and leave your review up to 30 days later. Please note that Kasamba manually reviews all comments and reviews may be removed in accordance with our Terms of Service. As with other psychic sites, negative or low-quality reviews are usually removed.
Can you create a favorite list?
Yes. You can add a psychic to your favorites list, which makes it easy to track their availability if you want another reading.
Can you ping your personal advisor?
Yes. You can email a psychic at any time through the Kasamba website. Otherwise, you only have the option to start a session with a psychic.
Kasamba psychic Maya the Seer offers a wide range of services, including astrology, tarot card readings, palmistry, love readings, fortune telling, career predictions, New Age spirituality, image readings, and past life readings. Her approach to divination is based on honesty, confidentiality, and quick, detailed insight to help her clients overcome challenges in various aspects of their lives.
With over a decade of experience, Maya’s abilities extend to connecting with energies and spirits, providing clarity and guidance in love, career, and personal matters. Her services cost $3.81 per minute for phone or chat readings, while email readings can cost up to $250. Her clients have praised her for her compassionate, clear, and honest readings that guarantee their satisfaction and guide them toward a healthier and more promising future.
Is Kasamba Legit?
How does Kasamba screen potential readers?
Kasamba does not state any specific method for selecting or evaluating potential clairvoyants. Kasamba seems to offer a lot of advice to psychics and even has private forums. While this can be helpful in building a client base for new Kasamba psychics, it also places a marketing emphasis on selling psychic abilities.
What’s the process for becoming a reader?
The process for registering psychics on Kasamba can be complicated for potential newbies, as the login page appears to be broken, which does not inspire confidence. The only information available is that if a psychic is considered an expert in their field, they may charge a fee of $50 to get all the tools they need to conduct online readings. There is no mention of an interview process or aptitude test, and this is one of the few times that new readers have to pay to apply as a reader on a psychic services website.
Do Kasamba psychics work for the company?
Kasamba’s fortune tellers are independent contractors, and the website emphasizes that it is simply a platform to connect clients with fortune tellers.
How do users feel about Kasamba?
Almost all of Kasamba’s fortune tellers have a 5-star rating, with even the lowest-rated ones maintaining a 4.5-star rating. This would be impressive if it weren’t for some deceptive practices. The site doesn’t offer an easy way to search or filter reviews, which makes it tedious to try to learn more about the fortune tellers.
Furthermore, most of the reviews are very short. Since Kasamba fortune tellers can (and are encouraged to) seek readings with other fortune tellers on the site, this can be a tactic to boost their rating with positive reviews.
Kasamba Mobile
Kasamba has an app for Android and iOS. Both apps have excellent reviews on the App Store and Google Play Store, with thousands of reviews each. As with the site’s ratings, some of these reviews may come from readers of the site, such as on the Google Play Store.
In addition, the app also gets good marks for its design. Furthermore, many people prefer Kasamba’s tarot card and daily horoscope features over any other fortune-telling service. Since Kasamba’s services are primarily chat-based, this app can be a great option for those who prefer text-based readings that can be done anytime, anywhere.
How Does the Kasamba App Work?
The app works just like the website. After creating an account and verifying your payment information, you can start chatting with the fortune tellers right away. The app is also ideal for getting your daily horoscope and tarot cards, as they will appear right on your phone.
Kasamba Support & Customer Service
Kasamba seems to have a pretty comprehensive help and support system. They have a large number of frequently asked questions and topics covered on their support page, with about 10-20 questions listed under various general topics, such as Kasamba app inquiries, tutorials, and customer payment inquiries. However, not all questions are immediately visible or accessible on the main support page, so it can be a bit difficult to find your question. The support section for refunds also has a search function, which is very useful for narrowing down your queries.
If your issue goes beyond the boundaries outlined in the FAQ section, you can contact customer support via phone, email, or live chat. The latter is a great option, as not all sites offer these options. When negative reviews about Kasamba appear on third-party sites, they usually (though not always) come from Kasamba’s customer support team. While this shows concern for customers, these sites typically do not offer direct assistance and, in most cases, simply direct the user to contact the support team. However, there do not seem to be any complaints directly related to customer service, which is usually a good sign.
How to Get a Refund From Kasamba
You can request a new Kasamba review within 7 days of a negative review. However, Kasamba’s refunds are limited to $50 and only apply to the first reading of a user. This “Satisfaction Guarantee” policy is much more restrictive than what you might find elsewhere, and Kasamba reserves the right to issue a partial or full refund or no refund at all. You can also request a refund of your current account balance.
How easy is it to request a refund?
Kasamba refund requests must be submitted to customer service and include the date of the reading, the name of the psychic, and the cost of the reading. Kasamba will review your request and decide whether to issue a refund. They do not specify whether the refund will be credited to your Kasamba account or your original payment method.
How long does it take to get a refund?
Kasamba does not specify a refund timeframe. Since they also don’t specify whether the refund is being transferred to your account or your payment method, it’s difficult to estimate how long the refund will take.
Pricing
Kasamba’s prices range from $1.99 to $30 per minute. This is one of the widest price ranges you’ll find for online psychic services. Prices vary depending on the psychic, and phone readings are typically more expensive.
Kasamba doesn’t have standard payment plans or packages, so you can choose to top up your account or choose a payment model.
While Kasamba’s prices are more extensive and higher than many other sites, they also offer more ways to reduce the cost of a reading. Whenever you start a conversation with a new psychic on Kasamba, the first 3 minutes are free, and the first reading is also 50% off.
You may receive an email after your first reading. Any coupons or special offers are only valid for up to $50 off unless otherwise noted. For email readings, the user and the psychic must agree on a fee.
Top Payment Methods
- Credit Card
- Debit Card
- PayPal
- Google Pay
Kasamba Alternatives
How Does Kasamba Compare to Other Psychic Reading Sites?
Kasamba’s prices start at just $1 per minute, making it one of the most affordable services. Convenient readings via phone, chat, or email are common but great. Kasamba also offers a 3-minute free trial and up to 50% off your first session. You won’t find a better deal with other services. Kasamba’s competitors, particularly Keen, seem to have a better selection of real psychics, so you can try them out before you commit.
Kasamba vs. Keen
Kasamba and Keen have pretty similar pricing. Kasamba’s rates can be as low as $1 per minute, compared to Keen’s $1.99, and both sites can charge up to $30 per minute. Both sites offer attractive introductory offers: Kasamba gives you up to 50% off your first reading (up to $50), while Keen offers 10 minutes for $1.99. However, Kasamba’s text-only readings can be a bit pricey if you prefer to speak to your psychic right away. Both sites have excellent customer service, so the choice between Kasamba and Keen ultimately comes down to whether you prefer text-based or phone readings.
Kasamba vs psychic source
Psychic Source has several advantages over Kasamba, especially considering that Kasamba only offers text-based readings, unlike Psychic Source’s video, phone, and text-based readings. While you can find cheaper rates on Kasamba, starting at just $1 per minute, Psychic Source’s $5 to $15 price range is very attractive compared to Kasamba’s higher $30 price tag. Kasamba seems to have a better introductory offer, with a 50% discount on your first reading, but ultimately you get a better value with Psychic Source’s 30 minutes for $30. Combined with Psychic Source’s impressive track record of reliability and incredible customer service, it definitely beats Kasamba in terms of overall quality.
Kasamba against California psychics
California Psychics is generally a better option than Kasamba, as the latter’s maximum price is double the former, coming in at a whopping $30 per minute. Kasamba has a slightly better special offer that gives you 50% off your first reading, compared to the $1 to $4 starting prices of California psychics. However, California psychics offer much more for your money: not just phone readings, but also free natal chart readings, a member rewards program, and excellent customer service.
Bottom line
Kasamba has positive reviews both on its website and other online sources, and it can be a good option if you are looking for psychic advice. If you are already a customer, Kasamba can also be a good alternative, as it offers coupons and other discounts. This sets it apart from other sites that offer bigger discounts for bulk purchases.
However, there are a few factors that may make you hesitate before using this site. The most important is its pricing structure. Psychics can charge anywhere from $2 to $30, and there is no clear indication of the level of service you receive if you pay more. Since almost all of the site’s readers have an average rating of 5 stars, it is difficult to know whether a $25 service is actually more expensive than a $5 one. Moreover, prices fluctuate significantly from day to day.
The service may be a good option if you’re simply looking for advice, personal guidance, or therapy, but if you’re looking for true psychic abilities, Kasamba may not be the best choice.
