With 20 years of experience, hundreds of psychics, and discounts for regular users, Kasamba has earned its place in the psychic community. As with any psychic service, it’s hard to weed out unreliable readers, but Kasamba doesn’t seem to make this process easy for its users. The site is more lenient when it comes to hiring psychics and may review reader reviews, so it’s wise to be cautious.
PROS
- Large inventory of psychics and a wide range of readings.
- Good customer service and 24/7 availability.
Frequent offers and coupons via email.
CONS
- It’s unclear whether you’re getting advice from real psychics.
- The site can be difficult to navigate.
Overview
How to Get Started with Kasamba
How easy is it to sign up?
The sign-up process for Kasamba is simple. Once you sign up with your Google or Apple email, by mail, simply top up your account and start reading.
What personal information do you have to provide?
Kasamba.com only requires your email address and payment information, including your address if you use a credit/debit card. They will also ask for your phone number if you want to read by phone. This is a very useful feature, as other sites often ask for additional information.
Do you have to deposit funds before being able to choose a reader?
You can top up your account, but it is not required. Otherwise, you will be charged after the session ends. Kasamba will save your payment method when you first add it to your account or log in.
Kasamba Features and Tools
- There are many psychics available 24/7, generally many more online than on other sites.
- A wide variety of reading types and topics. Some of them are exclusive to
- Kabbalah, graphology, and image readings. In addition to readings, it offers many features such as daily, weekly and monthly horoscopes and articles on various topics.
- We offer frequent offers and discounts via email.
- Readings are available via live chat, phone and email.
Types of readings at Kasamba
Kasamba offers a wide variety of readings. Whether you are looking for tarot, dream analysis, astrology or career predictions, you will find them here. Some of these readings also have several subcategories. For example, the “Love and Relationships” section includes breakups and divorces, singles and dating, gay and lesbian friendships, etc. Looking for something a little more unique? You will also find readings on past lives, the occult, supernatural phenomena, graphology and more.
Reader pages on Kasamba can be quite long compared to other sites, while others are quite short. Psychic pages include descriptions of your services, as well as your experience and qualifications. You’ll also see a list of the readers’ professions in the list below the list.
While helpful, many psychics tend to list (too many) professions, giving the impression that they’re simply trying to fit into a wide range of reading subtopics in order to expand their client base.
Many readers include their college degrees and professional certifications on their pages, which you won’t see on other sites. Many of these degrees are in the fields of psychology or counseling, which gives the impression that some readers are counselors or life coaches, rather than psychologists.
Are there customer reviews of readers?
Yes. You’ll see the psychics’ ratings and reviews clearly on their page. Most readers are 5-star psychics. You can also view a reader’s review history, but Kasamba only lets you view them in groups of ten, so it’s tedious to sift through a lot of reviews to get to know a reader.
Most reviews are also short—usually not even a full sentence—and it can be difficult to get a full impression of the reader. As mentioned above, Kasamba psychics may also be clients of others, which can encourage them to leave positive reviews for each other.
After creating an account and confirming your payment method, simply find an available psychic and start a call. If the psychic you’re looking for is currently unavailable, you have the option to send yourself a notification when the reader returns.
How can you connect with Kasamba advisors?
Kasamba offers readings via chat, phone, and email.
Can you block or unblock an advisor?
Yes. You can block or unblock a psychic from contacting you by updating the “My psychics” section of your account. However, this only prevents the reader from starting a new live session. Existing message threads and emails will not be affected.
Can you leave feedback or rate an advisor?
Yes. After completing a session, you can rate the psychic 5 stars and add a review. You can also wait and leave comments for up to 30 days. Please note that Kasamba manually reviews all comments, and reviews may be deleted in accordance with the terms of use. As with other online psychic sites, negative or unfavorable comments may often be removed.
Can you create a favorite list?
Yes. You can add a reader to your favorites list, which will make it easier to track their online status if you want another consultation.
Can you ping your personal advisor?
Yes. You can email a reader at any time through the Kasamba website. Otherwise, you only have the option to start a session with the reader. Maya the Seer, a Kasamba psychic, offers a wide range of services, including astrology, tarot card readings, palmistry, love readings, fortune telling, career predictions, New Age spirituality, picture readings, and past life readings. Her approach to divination focuses on honesty, confidentiality, and quick, detailed insight to help clients overcome challenges in various aspects of their lives.
With over a decade of experience, Maya’s skills extend to connecting with energies and spirits, providing clarity and guidance in love, career, and personal matters. Her services cost $3.81 per minute over the phone or chat, and email readings can cost up to $250. Her clients have praised her for her compassionate, straightforward, and honest readings that ensure client satisfaction and guidance for a healthier, brighter future.
Is Kasamba Legit?
How does Kasamba screen potential readers?
Kasamba does not state any specific method for selecting or vetting potential readers. Kasamba appears to offer a lot of advice to its readers and even has private forums. While this can be helpful for new Kasamba psychics to build a client base, it also focuses on marketing to promote the reader’s talent.
What’s the process for becoming a reader?
The sign-up process for fortune tellers on Kasamba can be difficult for new fortune tellers, as the landing page appears to be broken, which doesn’t inspire confidence. The only information available is that if a fortune teller is considered an expert in their field, they may charge a $50 fee to get all the tools they need to start giving online readings. There is no mention of an interview process or proof of competency, and this is one of the few times new readers are required to pay to apply to become a reader on an online fortune teller site.
Do Kasamba psychics work for the company?
Kasamba fortune tellers are independent contractors, and the site emphasizes that it simply acts as a platform to connect clients and fortune tellers.
How do users feel about Kasamba?
Almost all of Kasamba’s fortune tellers have a 5-star rating. even the lowest rated ones have a 4.5-star rating. This could be impressive if it weren’t for the intensive search. The site doesn’t offer an easy way to search or filter reviews, which makes it tedious to try to get to know the psychics better.
If so, most reviews are just a few words long. Since Kasamba psychics can (and are encouraged to) search for readings with other psychics on the site, this can be a tactic to boost ratings with positive reviews.
Kasamba Mobile
Kasamba has an app for Android and iOS. Both apps have excellent reviews on the Apple Store and Google Play Store, with thousands of reviews each. As with the site’s ratings, some of these may come from readers of the site, such as on Google Play.
The app also gets good reviews for its design. Additionally, many people prefer Kasamba’s tarot card and daily horoscope features over any psychic service. Since Kasamba’s services are mostly chat-based, this app can be a great option for those who prefer text-based readings that can be done anytime, anywhere.
How Does the Kasamba App Work?
The app works just like the website. After creating an account and verifying your payment information, you can start talking to psychics right away. The app is also great for getting your daily horoscope and tarot cards, as they’ll appear right on your phone.
Kasamba Support & Customer Service
Kasamba seems to have a pretty comprehensive help and support system. They offer a large list of frequently asked questions and topics on their support page, which includes about 10-20 questions categorized into various general topics, such as Kasamba application requests, tutorials, and customer payment issues. However, not all questions are immediately visible or accessible on the main support page, so finding yours can be a bit tricky. To complement this, the support section also has a search function, which is very useful for narrowing down your options.
If your issue goes beyond what is offered in the FAQ section, you can contact customer support via phone, email, or live chat. This last feature is great because not all sites offer this combination of options. When negative Kasamba reviews appear on third-party sites, it is usually (but not always) from Kasamba’s customer support team. While this shows concern for customers, these followers usually do not offer direct assistance and mostly just direct the user to contact the customer support team. However, there do not seem to be any complaints directly related to customer service, which is generally a good sign.
How to Get a Refund From Kasamba
You can request a refund from Kasamba within 7 days of an unsatisfactory reading. However, Kasamba’s refund policy is limited to $50 and only applies to the first reading. This “Satisfaction Guarantee” policy is much more limited than what you might find elsewhere, and Kasamba reserves the right to issue a partial or full refund, or no refund at all. You can also request a refund of your current account balance.
How easy is it to request a refund?
Kasamba refund requests must be submitted to customer service and include the date of the reading, the name of the psychic, and the cost of the reading. Kasamba reviews your request and determines whether to issue a refund. It does not specify whether the refund will be credited to your Kasamba account or your payment method.
How long does it take to get a refund?
Kasamba does not specify a refund timeframe. Since they also don’t specify whether the refund is being credited to your account or payment method, it’s hard to estimate how long it will take for the refund to be processed.
Pricing
Kasamba’s pricing ranges from $1.99 to $30 per minute. This is one of the widest price ranges you’ll find for online psychic services. Prices vary depending on the psychic, with phone readings typically being more expensive.
Kasamba doesn’t offer standard payment plans or packages, so you can choose to top up your account or opt for a paid model.
While Kasamba’s pricing is more flexible than many other sites, they also offer more frequent ways to reduce the cost of your reading. Whenever you start a conversation with a new Kasamba psychic, the first 3 minutes are free, and the first reading is also 50% off.
You may receive an email after your first reading. Any coupons or special offers are only valid for up to $50 off unless otherwise noted. For email readings, the user and the psychic must agree on a payment.
Top Payment Methods
- Credit Card
- Debit Card
- PayPal
- Google Pay
Kasamba Alternatives
How Does Kasamba Compare to Other Psychic Reading Sites?
Kasamba’s rates start at just $1 per minute, making it one of the most affordable services. Convenient readings via phone, chat, or email are not uncommon, but they are great. Kasamba also offers a free 3-minute trial and up to 50% off your first session. You won’t find a better deal on any other service. Kasamba’s competitors, particularly Keen, seem to have a better selection of real psychics, which means you can try them out before you commit.
Kasamba vs. Keen
Kasamba and Keen have fairly similar pricing. Kasamba’s rates can be as low as $1 per minute, compared to Keen’s $1.99, and both sites can charge up to $30 per minute. Both sites have good introductory offers. Kasamba gives you up to 50% off your first reading (up to $50), while Keen offers 10 minutes for $1.99. However, Kasamba’s text-only readings can be a bit pricey if you prefer to speak to your psychic directly. Both sites have highly rated customer service, so the choice between Kasamba and Keen comes down to whether you prefer readings via text message or phone.
Kasamba vs psychic source
Psychic Source is superior to Kasamba in several ways, especially considering that the latter only offers text readings, as opposed to Psychic Source’s video, phone, and text readings. While you can find cheaper rates on Kasamba, starting at $1 per minute, Psychic Source’s $5 to $15 price range is very attractive compared to Kasamba’s high $30 price tag. Kasamba seems to have a better introductory offer, with 50% off your first consultation, but you get a better value with Psychic Source’s 30 minutes for $30. Combined with Psychic Source’s impressive track record of reliability and excellent customer service, it definitely beats Kasamba in overall quality.
Kasamba against California psychics
California Psychics is generally a better option than Casamba, as Casamba’s top rate is double that of California Psychics, reaching a whopping $30 per minute. Casamba has a slightly better deal, giving you a 50% discount on your first consultation, compared to California Psychics’ starting rates of $1 to $4. However, California Psychics offers a lot more for your money: not only phone consultations, but also free natal chart readings and a member rewards system, in addition to exceptional customer service.
Bottom line
With positive reviews on their website and other online sources, Casamba could be a good option if you’re looking for a consultation with a psychologist. If you’re already a regular customer, Kasamba can also be a good option, as they send out coupon codes and other discounts. This sets them apart from other sites that offer bigger discounts for bulk purchases.
However, there are a number of small factors that might make you think twice about using this site. The most important one is its pricing structure. Fortune tellers can charge anywhere from $2 to $30, and there’s no clear idea of what level of service you’re getting by paying more. Since almost all of the site’s readers have an average rating of 5 stars, it’s hard to know if someone charging $25 is actually more expensive than someone charging $5. Moreover, prices vary greatly from day to day.
The service may be a good option if you’re just looking for advice, personal counseling, or therapy, but if you’re looking for real fortune-telling abilities, Kasamba may not be the best option.
