Finding reliable psychic services can be a challenge, but California Psychics does its best to alleviate this by providing the best customer service experience. Whether it’s through California Psychics’ filtering options, its extensive psychic profiles, or its 24/7 customer support, even the most skeptical can be pleasantly surprised. In short, this site is all about providing high-quality services, not just making a profit.
PROS
- Wide range of psychics, types, and reading methods.
- Top-notch customer service
- Excellent perks/extras
CONS
- The pricing can be a bit confusing.
- Don’t always display negative reviews on your site.
California Psychics Video Review: Quality Psychic Readings Every Time
Overview
California Psychics has a 3.5-star rating out of 5 based on 121 reviews, indicating an average level of customer satisfaction. Although the platform is known for its ease of use, with a 4-star rating, it matches the overall brand satisfaction and service quality ratings, both of which are 3.5.
However, for some customers, the price-to-quality ratio is a minor issue, as they received a 3-star rating, which suggests that they may have reservations about the value of the service provided.
How California Psychics Works
How easy is it to sign up?
Registration is very simple. Simply enter your personal information and payment method, and you will be able to speak to a psychic on the phone or chat with them immediately.
What payment methods are accepted?
California Psychics accepts all major credit/debit cards (Visa, Mastercard, AMEX, Discover), as well as PayPal.
Do you have to deposit funds before being able to choose a reader?
Yes. You must prepay for the phone minutes you want to use during your psychic reading in California. If you run out of minutes during a call, you will need to top up your account to continue. You do not pay in advance for chat readings, as they are charged per message.
California Psychics Features and Tools
- A wide range of psychics use all types of reading techniques and multiple filtering options to help users connect with the ideal psychic.
- California Psychics offers horoscopes, blog articles, and numerous pages with tips and advice on how to approach a reading.
- Excellent customer service. Unlike many other sites, California Psychics seems to be truly dedicated to serving its customers in the best way possible.
- Karma packs and rewards for returning customers. Earning rewards takes a few minutes, but it is more than most sites offer.
- Free natal chart calculator that provides your date of birth, time, location, and other personal information.
How to Choose a Reader at California Psychics
Types of readings at California Psychics
CaliforniaPsychics.com offers the widest range of reading types and topics of any online psychic reading service. Want a reading using the I-Ching, pendulum, crystals, or runes? They offer all of these, in addition to more traditional reading tools like astrology and tarot. Want to filter psychics by topic? Choose from:
- Love and Relationship Psychics. Career Counseling Psychics.
- Life Path Psychics.
- Financial Psychics.
- Animal Psychics.
- Past Life Psychics.
- Deceased Loved Ones.
- Lost Object Psychics.
- Missing Person Psychics.
You can also filter by level of reader, such as empaths to dream analysts or channeling to remote viewing.
What type of reader information is available?
The psychic profiles on California Psychics are packed with information. Reader biographies are often more comprehensive than on other sites, and you’ll also see all the topics, tools, abilities, and styles that each reader offers.
Unlike psychics on other sites, psychics narrow their categories so you can find a reader who truly connects with you in the way you want or need. You’ll also find the total number of readings the psychic has had, how many people are waiting to call, and even a calendar to schedule a reading in advance.
Are there customer reviews of readers?
Reader profiles also include reviews and ratings from previous readings. You can sort them by highest to lowest (though there are often too many to get to the bottom, if any), most recent ratings, or chat and phone ratings. California Psychics reviews are often more comprehensive than other sites, helping you understand whether a psychic is right for you or if they are the right psychic for you.
How easy is it to book a reading?
If your chosen psychic is online, you can start reading immediately. When booking a reading by phone, you will need to pay in advance and top up your balance if your prepaid balance is too low. Some psychics allow you to schedule a phone reading in advance, or if they are online but busy, you will be given an approximate wait time estimate. Excellent customer service.
How can you connect with California Psychics advisors?
California psychics offer phone readings or live chat.
Can you block or unblock an advisor?
No. You cannot block a psychic. However, California Psychics prohibits communication between users and psychics outside of readings, so this feature is optional.
Can you leave feedback or rate an advisor?
Yes. After a consultation, you can rate the psychic on a 5-star scale and leave reviews. California Psychics reader reviews are longer than reviews you’ll find on other sites, which will help you get a better idea of psychics you haven’t consulted before. California Psychics reserves the right not to display negative reviews because it believes that this may distract potential clients from a reading that could be a very good connection.
Can you create a favorite list?
Yes. You can create a wishlist of psychics to easily see if they are online and available.
Can you ping your personal advisor?
No. There is no way to contact psychics other than to start a consultation or schedule one in advance.
Is California Psychics Legit?
How does California Psychics screen potential psychic readers?
California psychics claims to have a 98% rejection rate. They rigorously screen and interview each applicant for their psychic abilities, ethical standards, and customer service. While this information cannot be directly verified, it is much higher than what is available from many other expert online psychic services.
An added benefit is that California psychics contact all new clients after the initial consultation to ensure it is a positive experience. They also offer psychic tools to help psychics improve their readings.
What’s the process for becoming a reader?
Readers apply and are evaluated based on the criteria listed above. The psychics who score highly are sent to the psychic management team for an interview, where they are determined to have genuine talent, are professional, customer-oriented, friendly, and communicate clearly.
Accepted psychic readers are monitored for the first 90 days to ensure they meet California psychics’ standards. Additionally, all customer service representatives on the site also receive readings from newly hired psychics.
Do California Psychics’ readers work for the company?
California Psychics acts as an intermediary between its psychics and its users, as all psychic readers are independent contractors. California Psychics does not allow its readers to communicate with users outside of the service and is subject to the site’s rules.
How do users feel about California Psychics?
With 25 years of experience and despite also claiming to have a strict vetting process, California Psychics seems to have a good reputation. Trustpilot has a wide range of reviews of California Psychics, with ratings from 1 to 5 stars. Although some people have filed complaints, almost all have received follow-up comments from California Psychics’ customer service team, who have offered to help resolve the issue.
California Psychics Mobile
California Psychics has an app for Android and iOS. Both have excellent ratings on the Apple Store and Google Play Store. This is a good sign, especially when other sites’ apps have more negative reviews.
Not only does the app make readings as easy as the website, but it also gives you easy access to all the additional content that California Psychics offers: blogs, articles, horoscopes, etc. While California Psychics may hide negative reviews on its website, the high number of positive reviews in app stores is a good sign of public trust and the app’s functionality.
The app even offers some additional features beyond what you’ll find on the website. You can discover your astrological compatibility with other people in your life. While this can be quite superficial, as it’s based on just two people’s sun signs, it can be a quick and easy tool for those new to astrology.
There’s also a tool that lets you pull up the tarot card of the day, along with an explanation of its meaning. If you’re already working with tarot cards or looking for tarot card readings, this isn’t the most in-depth feature, but both offer a lot more than other psychic reading apps.
California Psychics Support & Customer Service
The California Psychics app works in the same way as the website. Once downloaded, users can find a reader who connects with them using the same filters and by viewing reader profiles. Once they’ve found the perfect psychic, they simply create their California Psychics account through the app. Then they simply start calling.
California Psychics Customer Service and Support
California Psychics’ customer service is definitely one of the things that sets it apart from other online psychic services. Almost every time you see a dissatisfied customer leave a review on an independent website, you will also see customer service representatives apologizing for the bad experience and offering clarification and assistance to the user.
California Psychics is built on the principle that while they are reliable psychics, sometimes the connection between the user and the reader is not very good. This can lead to a disappointing reading. The customer support team is dedicated to helping you connect with a psychic.
California Psychics also has a top-notch FAQ page that answers dozens of questions, organized into a drop-down list that will help you find answers right away. The quality of the answers to the FAQs is also exceptional. More complex questions are discussed in detail and often include links to other pages on the site so you can learn more. California Psychics also has a phone number, email address, or live chat option for customer support.
How to Get a Refund From California Psychics
California Psychics offers a satisfaction guarantee (also known as a money-back guarantee) that allows users to request a refund for a reading within 24 hours. They can request a refund once a month and receive a credit to their account for up to 15 minutes of a reading.
How easy is it to request a refund?
California Psychics makes it super easy to request a refund. Simply call California Psychics’ customer service number (1-800-318-7732) within 24 hours of your unsatisfactory reading. While they have the right to refuse a refund if the request is unreasonable, they do strive to make up for the unsatisfactory experience.
How long does it take to get a refund?
California Psychics does not state how long it might take to process a refund. Since the refund is issued directly to your account, it can be quite quick, depending on how long it takes them to verify the validity of the request.
Pricing
On the California Psychics pricing page, you’ll find a three-tiered pricing structure: $5, $6.50, and $8.50 per minute. Each tier (popular, preferred, and premium) also includes an initial offer of $1, $2, and $4 per minute, respectively. This seems like a nice welcome offer, and clicking on any tab redirects you to your California Psychics account and shows you that you’re actually purchasing a 20-minute package at those prices.
The three-tiered structure is practically lost when analyzing the psychics. Many psychics labeled “premier” on this page are not available at an initial price and may charge $10, $13, or even $15 per minute. The lowest price (without an initial offer) is also $4 per minute. These prices are not unusual, as many other psychic reading sites can also reach this level, but the pricing page is definitely misleading. California Psychics’ actual price ranges from $4 to $15 per minute.
Another thing to keep in mind is that California Psychics only offers prepaid calls or paid chats for messages, so you will never be charged a per-minute rate without paying in advance. When your prepaid time runs out, you can choose to end the call or top up your account with additional time.
Main payment methods
- Credit card (Visa, Mastercard, AMEX, Discover)
- Debit card
- PayPal
California Psychics alternatives
How Does California Psychics Compare to Other Psychic Reading Sites?
California Psychics has the lowest rates, starting at $1 per minute. Even the most expensive readers charge $15 per minute, a price that can easily double some of the competition. Readings are only available by phone or chat. For example, Psychic Source or Keen Psychics also offer video and email readings, respectively, and have a great selection of US-based psychics who are focused on providing you with the guidance you need.
California Psychics vs. Keen
California Psychics has a lower price range than Keen, with prices ranging from $1 to $15 per minute, while the latter costs $1.99 to $30 per minute. Keen offers a more attractive $1.99 for 10 minutes as an introductory offer, while California Psychics’ premium readers can pay up to $4 per minute. However, price aside, both sites offer a wide range of services and excellent customer support. California Psychics may have an edge in its additional services and customer rewards program, which is a big plus for long-term users.
California Psychics vs. Kasamba
California Psychics is generally a better option than Kasamba, as the latter site’s maximum price is double the former’s, reaching a whopping $30 per minute. Kasamba has a slightly better special offer that gives you 70% off your first consultation, compared to California Psychics’ starting prices of $1 to $4. However, California Psychics offers a lot more for your money: not only phone readings, but also free horoscope readings and a member rewards system, in addition to excellent customer service.
California Psychics vs. Psychic Source
Psychic Source and California Psychics are two sites that pride themselves on providing high-quality customer service, as well as a long history of providing reliable psychic readings. Psychic Source is a bit more expensive, ranging from $4.99 to $15 per minute, compared to California Psychics’ $1 to $15. However, both offer great deals for new customers, starting at just $1 per minute. Both sites have member rewards programs, which is a rare perk for psychic sites. Overall, these sites are quite similar, although Psychic Source offers video readings, a service that California Psychics does not.
The Bottom Line
With 25 years of psychic experience, a highly selective vetting and follow-up process, a commitment to customer satisfaction, and an incredible variety of reading styles, California Psychics is undoubtedly one of the most trusted psychic sites in the industry. Unlike other sites that focus on maximizing profits while providing minimal service to users, California Psychics represents a completely different model.
Not only is California Psychics’ website packed with features that help users connect with psychics and find the guidance they need, its mobile app also has the highest ratings among similar services. Ultimately, California Psychics focuses on helping users find a psychic who embodies a real connection. Although results with psychological services are never guaranteed, people who are truly interested in psychological therapy have a good chance of finding it here.
