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Bill.com Review

Bill.com is a solution for automating your accounts payable and receivables that integrates with cloud-based accounting software like QuickBooks. While Bill.com has some unique features, competitors like Sourcery can offer a more dynamic and customizable solution tailored to your specific needs.

Below, we’ll tell you what you need to know about these innovations for your accounting tools, including which one might be best for you.

Bill.com Features

Bill.com offers a wide range of features that help businesses effectively manage their accounts payable and receivable workflows. Here are some of the key features of Bill.com.

Accounts Payable Automation

Bill.com automates the accounts payable process by capturing invoices, digitizing them, and submitting them for approval. The accounts payable automation process begins with capturing invoices by scanning or emailing them to a designated email address, then digitizing them to capture the relevant information.

Bill.com has a feature called Inbox that allows suppliers to electronically send their invoices to a unique email address created by Bill.com.

Bill.com Inbox (Source: Bill.com)

After a supplier sends invoices to your Bill.com email inbox, the program automatically extracts the relevant invoice data, including the invoice number, date, amount due, and payment due date. This information is used to create a digital record of the invoice that can be easily accessed and managed from within the Bill.com platform.

Once an invoice is in the system, you can review it and approve payment, set payment schedules, and even send the payment directly through the Bill.com platform. By automating this process, you can save time, reduce errors, and improve the efficiency of your accounts payable workflows.

Accounts Receivable Automation

Bill.com makes it easy to create invoices with ready-made invoice templates or the ability to upload your own. Sample invoice template on Bill.com (Source: Bill.com)

Once created, invoices can be sent electronically via email, and businesses can track their status in real time through Bill.com. Once sent, Bill.com automates payment processing, allowing customers to pay electronically via ACH or credit card, and providing businesses with real-time payment tracking.

Bill.com also allows businesses to schedule recurring invoices that can be automatically sent to customers on a regular basis. Additionally, you can send automatic reminders to customers with unpaid invoices, reducing the need for manual follow-up.

Document Management

With Bill.com, you can store and manage invoices, receipts, packing slips, and other financial documents in one centralized location, making it easy to find and retrieve documents when you need them. Bill.com’s document management feature enables electronic document storage and eliminates the need for paper documents, reducing manual effort and improving efficiency.

Businesses can upload documents directly to Bill.com or capture them by scanning and sending them to a designated email address. Once uploaded or registered, documents are digitized, making them easy to find and retrieve using Bill.com’s advanced search features.

 

Customizable Approval Workflows

Bill.com approval workflows can be customized to fit each company’s approval process, including multiple levels of approval and specific rules for different document types. Users are tasked with approving invoices based on their role within the organization. For example, an invoice can be automatically sent to a manager for approval before being sent to the finance department for final approval. This allows businesses to maintain tight control over their approval process, ensuring that invoices are only paid after they have been approved by the appropriate parties.

Customizable rules can also be defined within Bill.com’s approval workflows. These rules can be based on criteria such as invoice amount, supplier, or department, and can determine which users are responsible for a particular invoice.

Creating an Invoice Approval Workflow in Bill.com (Source: Bill.com)

Bill.com approval workflows allow businesses to track the approval process in real time and receive notifications when invoices are approved. This gives businesses real-time visibility into their financial transactions and helps ensure that invoices are paid on time.

Automatic Bill Codification

One of the best features of Bill.com is that it learns from past transactions, allowing the system to automatically assign the correct general ledger (GL) codes based on the company’s historical data. When invoices are entered into Bill.com, the system analyzes past transactions to identify patterns and set rules for automatic invoice coding. For example, if a company consistently assigns a GL code to invoices from a particular supplier, the system will learn this pattern and automatically apply the same code to future invoices from that supplier.

The system also takes into account any changes made by the user to the GL codes during the approval process. If the user changes the general ledger code assigned by the system, it learns from this change and applies it to future invoices with similar criteria.

Automatic reporting coding saves time by eliminating the need for manual classification. It also reduces the risk of errors by ensuring that invoices are classified consistently and assigned the correct general ledger codes. Finally, it provides businesses with real-time visibility into their financial transactions, making it easier to track expenses and analyze spending patterns.

Reporting & Analytics

With Bill.com, you can create custom reports based on specific criteria, such as vendor, expense category, or project. Reports can be generated in a variety of formats, including PDF, CSV, and Excel, and can be easily exported to accounting software or shared with stakeholders.

In addition to generating reports, Bill.com offers businesses a dashboard that displays key financial metrics, such as cash flow, outstanding invoices, and accounts payable. The dashboard also provides visual representations of data, such as charts and graphs, making it easy for businesses to identify trends and patterns in their financial data.

What to Look for in an Accounts Payable/Accounts Receivable Solution

An automated accounting solution can help you streamline your office operations. It’s a way to collect payments faster and manage accounts more efficiently. However, there are a wide variety of solutions to choose from. Some, like Bill.com, focus almost exclusively on digital invoicing, automated payments, and account reconciliation.

Others, like Sourcery, are comprehensive solutions that include vendor management as well as efficient invoicing and automated reconciliation. Specifically aimed at the restaurant industry as well as small startups, Sourcery offers specialized order and inventory management features that Bill.com lacks.

When looking for the right platform, you may need to decide whether you need just an invoicing tool or a comprehensive account management solution.

Bill.com Overview and Features

True to its name, Bill.com’s main function is to facilitate domestic and international payments. It covers all aspects of accounts payable, including electronic invoicing and various money transfer features.

With Bill.com, you can receive digital invoices from suppliers and ensure quick approval. You can also create and send invoices to your customers and receive payments via ACH, ePayment, PayPal, or credit card. The platform easily syncs with leading accounting software, such as Oracle, Xero, QuickBooks, and Sage.

Bill.com Reviews and Pricing

Bill.com has generally positive reviews. Users appreciate the automated features and ease of payment approval. Some Capterra users noted that the preview window could be improved. Others noted sync issues and limited rules functionality. PC Mag noted that it doesn’t work as a double-entry system and therefore may seem lacking in features. However, the magazine emphasized that Bill.com doesn’t try to do everything that other solutions do.

Some users on G2crowd have reported frequent errors when syncing with accounting software. A recent review complained about poor customer service, as they had an unresolved account issue and didn’t get a response from Bill.com’s chat or contact option. Overall, Bill.com has a good reputation, but some users were unhappy with the additional fees for features like automatic invoice entry.

Pricing plans range from $29 to $59 per user per month, with the latter being the most popular. The platform also charges $19 for a “verifying” user. There are additional transaction fees, including $0.49 for electronic payments, $0.49 for auto-entering per invoice, $0.99 for PayPal payments, and $9.99 to $19.99 for expedited payments.

Sourcery Summary and Features

While Bill.com focuses on payments, Sourcery offers a number of benefits for restaurants and small businesses. These include automated invoicing, online bill pay, internal ACH, and domestic and international check processing. It integrates with Xero, QuickBooks, Sage, and other leading software.

Sourcery offers comprehensive supplier management capabilities that allow for online ordering. The software is designed for food service businesses that frequently need to amend invoices or issue credit notes due to damaged goods upon delivery. With Sourcery, these changes are simple and straightforward. The platform facilitates rapid communication with suppliers, eliminating the need for time-consuming and outdated manual ordering processes.

Moreover, automated invoice digitization becomes a valuable piece of data. Restaurants gain significant insights into their costs. The platform includes price alerts that allow owners to better control their spending on perishable ingredients. With this functionality, Sourcery can help customers make important business decisions and balance their accounts.

Sourcery has a strong customer support team. Every Sourcery customer has a dedicated account manager to help with any issues. The support team is always available to each user, so customers can take full advantage of the product’s features.

 

How to Evaluate Which is Best

To choose the best solution for your needs, it will be helpful to review some of the key advantages and disadvantages of each platform.

Bill.com

  • Pros: Bill.com does a great job of automating invoices and increasing the efficiency of payments. The approval processes are simple. The platform offers a wide range of international payment options.
  • Cons: The subscription is per user, and there are additional transaction fees for each activity. Some users have complained that Bill.com’s integration with their accounting software isn’t as seamless as they would like. Others have complained about the lack of customer support.

Sourcery

Pros: Sourcery is specifically designed for restaurant owners. It offers powerful inventory and price change analytics so owners can monitor costs. It provides invoice digitization similar to Bill.com, and also includes payment options. Its direct ordering feature streamlines supplier relationships. Customer support and predictable pricing round out the platform’s strengths.
Cons: Since it doesn’t specifically focus on accounts payable functionality, it can take a while to learn how to use all of its features. Perhaps the best way to determine which platform works best for your business is to try it out. Contact Sourcery today and request a free demo to see if the product can help improve the efficiency and success of your business.

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