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SurePayroll Review

As a small business owner, one of the most important aspects of employee management is ensuring everyone gets paid accurately and on time. However, payroll processing can be a complex and time-consuming task that distracts from other important business activities, but it doesn’t have to be that way.

SurePayroll is an online payroll processing company that offers small businesses an easy and affordable way to manage their payroll. We’ll take a look at SurePayroll and how it can benefit small businesses. We’ll go over everything you need to know, from features like unlimited payroll and payroll tax calculations, to help you decide if SurePayroll is the right solution for your business.

Pros

  • Available plans starting at $19.99 per month plus $4 per employee
  • Simple payroll
  • Mobile app for small businesses
  • Centralized human resources (HR) and business forms

Cons

  • Requires you to enter information to get pricing
  • Customer support is not available 24/7

What Is SurePayroll?

SurePayroll is an online payroll and tax filing solution designed for small businesses. This online payroll company was founded in 2000. It is a subsidiary of Paychex, Inc. is a subsidiary of Paychex, which acquired it in 2011. However, the solution is different from Paychex Flex.

Those looking to simplify payroll management and automate repetitive processes will find this tool ideal. It offers flexible payroll options, unlimited payroll and payroll tax calculations so you can keep your employees happy and manage your small business with ease.

For more information on their pricing, please contact their sales representatives. Users report that their plans range from an affordable $19.99 to $29.99 per month, plus a $4 per employee fee.

SurePayroll can be a good option if you want to ensure that everyone in your organization gets paid on time. However, it’s important to note that while SurePayroll has features designed for HR professionals, it’s not as comprehensive as other payroll services designed for HR professionals.

How SurePayroll Works

SurePayroll serves a variety of groups, including:

  • Small Business: SurePayroll helps small businesses streamline their payroll processes, including 401(k) plan withholding, W-2 employee and 1099 contractor payments, FSA and HSA funding, and payroll withholding. It also offers compliance training and reporting to ensure compliance with all federal and state payroll regulations.
  • Child Care and Home Help: This platform is also a convenient payroll solution for employers who hire nannies, caregivers, or other home workers. With SurePayroll, employers who provide child care services can quickly pay their employees and manage payroll taxes. This makes it easier to comply with state and federal labor laws and avoid costly penalties.
  • Benefits and Human Resources: SurePayroll offers human resources and benefits management services in addition to payroll processing. These services include engagement, time and attendance, and employee benefits management, allowing businesses to manage all aspects of their employee needs.
  • Accountants: SurePayroll also offers payroll services for accountants who have clients who need to process payroll. Accountants can use SurePayroll’s platform to manage the payroll needs of multiple clients from a single account. It’s easier to provide payroll services and ensure accuracy for all clients.

What Sets SurePayroll Apart

This award-winning solution supports W-2 employees and 1099 contractors, manages 401(k) withholdings, and manages Flexible Spending Account (FSA) and Health Savings Account (HSA) funds.

Key software features include:

  • Mobile Payroll App
  • Support for new employee reports and general ledger
  • Easy direct deposit setup
  • Tax calculation and submission

SurePayroll is easy to set up and learn in minutes. You can automate recurring payroll calculations, make necessary changes, and receive reminders before processing.

SurePayroll Features

Ease of Use

SurePayroll is easy to use and reliable for small businesses that need to process payments quickly. The platform’s simple and intuitive interface makes setup, payroll management, and tax submission a breeze.

The app also offers a step-by-step guide through the entire payroll process and the ability to connect with a representative who can help new users enter employee hours, review payroll reports, and make necessary adjustments.

Compliance

SurePayroll understands the importance of regulatory compliance and offers a variety of resources to help clients stay informed. It offers free compliance guides, information on labor regulations, and access to business forms such as I-9s and job applications. It also includes notifications and reminders to ensure clients are aware of compliance updates.

Onboarding

SurePayroll includes a Setup Assistant that guides users through the entire process. After creating an account, the program will guide you through all the necessary documents. From there, you will need to complete five sections to set up your payroll. This includes personal information, company information, employee information, federal and state taxes, and payroll bank account.

Tax Filing

SurePayroll lets you calculate, pay, and file payroll taxes. It also offers local and state tax filing in its full-service plan for an additional $9.99 per month. Some states have more complex tax regulations than others. at the level, but the platform can help small business owners overcome these complexities. SurePayroll manages over 6,000 active payrolls in the United States.

Time Tracking

SurePayroll’s integration with time clocks allows businesses to easily track their employees’ hours and automatically import the data into their payroll system.

With the integration with Stratustime, employees can record their time through a web log, online schedule, and mobile web app. Hours and payments are automatically updated, helping users avoid data entry errors and manual work.

SurePayroll also supports integration with time clock companies such as Redcort, Homebase, OnTheClock, and TimeWolf.

Benefits Administration

For benefits management, businesses can offer employee compensation with flexible payment options, health insurance, and prior employment verification. They can also provide employees with 401(k) benefits, determine special retirement plan services, and develop a quality workforce.

Analytics and Reporting

SurePayroll includes payroll reports that allow for greater transparency in the payroll process. These reports include payroll summaries, monthly, quarterly, and annual calculations, date ranges, cash claims, checkbook, taxable wages, and withholdings.

Accessibility

SurePayroll has a mobile app available for Apple and Android. Here, you can access the same features you would on a laptop or desktop computer. This includes employee and independent contractor compensation, access to payroll summaries, and control over pay deadlines and holidays. Employers can also log into the portal to view their payroll details, find pay stubs, check pay rates, and monitor tax information.

SurePayroll Pricing and Plans

The SurePayroll solution offers two main payroll services: tax-free and full-service. Both plans offer unlimited payroll, automatic payroll, new employee reporting, direct deposit, and live support.

Since SurePayroll only offers quote-based pricing, it can be difficult for growing businesses to estimate the cost. As your business grows, pricing may change and new features may be added.

SurePayroll Tiered Pricing and Plans

No Tax FilingFull Service
Starting Price
$19.99 per month, plus $4 per employee per month
$29.99 per month, plus $5 per employee per month
U.S. Payroll
Global Payroll
X
X
Onboarding
Tax Filing
Benefits Administration
Available as an add-on
Available as an add-on
Time Tracking
Available as an add-on
Available as an add-on
Expense Management
Not stated
Not stated
Auto Payroll

No Tax Filing Plan

The Tax Return Absence Plan is ideal for small business owners who want to manage unlimited payroll and manage their tax returns themselves. Popular features include direct deposit, online pay stubs, payroll taxes, and live chat support. Managing employees with your HR consultant, new employee reports, multiple pay rates, and bonuses are also easy.

Full Service Plan

The Full Service Plan is ideal for businesses looking for comprehensive payroll and tax return services. This option includes everything included in the Tax Return Absence Plan, plus two-day payroll processing. You can also choose additional features such as local tax filing and multiple state tax filing.

SurePayroll Customer Service and Support

SurePayroll offers live chat phone support during select hours, Monday through Friday and Saturday. It also has software-related a comprehensive FAQ section for questions and resources on payroll and payroll taxes.

Additional Features Worth Noting

SurePayroll offers live support from its U.S.-based support team via chat, email, or phone. Users can access an expert accounting support team and a dedicated sales and enrollment specialist to help them with their business needs. SurePayroll integrates with major accounting software, including Zoho Books, Xero, AccountEdge, and Intuit.

In addition, SurePayroll offers additional features for accounting software integration, local tax filing, and time and attendance tracking. Some services have additional fees.

SurePayroll Alternatives and How They Compare

SurePayrollNamelyPaycorGusto
Forbes Advisor Ratings
Starting Price
$19.99 per month, plus $4 per employee per month
Quote-based
$199 per month, plus $8 per employee per month
$40 per month plus $6 per month per person
U.S. Payroll
Yes, with higher-tiered plan
Global Payroll
No
Yes, with higher-tiered plan
Add-on
No
Direct Deposit
Yes, employees and contractors
No
Onboarding
Tax Filing
Benefits Administration
Offered as add-on
Time Tracking
Available as an add-on
Yes, with higher-tiered plan
Yes, via an integration
SurePayroll’s most basic plan costs $19.99 plus $4 per employee per month. However, it includes additional integration features, so you may pay more or less depending on the features you use. SurePayroll compares relatively well to its competitors in the industry. It offers core features such as tax filing, benefits management, reporting, workflow automation, and third-party integrations.

SurePayroll vs. Namely

Namely is a comprehensive HR software platform that offers a variety of benefits management, reporting, performance management, and time tracking capabilities. However, core features such as payroll, direct deposit, time tracking, expense management, and analytics are only available on higher-tier plans.

On the other hand, SurePayroll offers benefits management capabilities in its most basic plan, including affordable 401(k) plans, health insurance, and workers’ compensation coverage for small businesses.

SurePayroll vs. Paycor

SurePayroll and Paycor are both cloud-based payroll and HR software solutions designed for small and medium-sized businesses (SMBs), but they differ in their features and approach. Paycor offers specific solutions for industries like healthcare, manufacturing, and hospitality, while SurePayroll focuses more on general business needs.

SurePayroll vs. Gusto

Gusto is a comprehensive payroll and benefits platform for small businesses and startups. It offers automated or manual payroll for employees and contractors, self-service profiles, and two-day direct deposits starting at $40 plus $6 per person per month. It also has a banking platform, Gusto Wallet, that allows employees to receive same-day paychecks and access spending and savings accounts.

Is SurePayroll Right for Me?

SurePayroll is a trusted payroll service provider with over two decades of experience. It is ideal for small businesses with a ready-to-use, easy-to-deploy and manage solution. It includes an employee self-service portal, HR library, reporting and all the essential features you need.

SurePayroll is ideal for:

  • For Small Businesses: SurePayroll is ideal for small businesses that need a simple, efficient payroll solution. It is ideal for companies that want to save time and effort, offer an affordable option and help with tax compliance.
  • For Accountants: SurePayroll offers an accounting partner program with core payroll and HR functionality. It offers options to white label the platform, take advantage of payroll benefits and integrate it with existing services.
  • Home-based employers: Unlike most payroll platforms, SurePayroll offers features for home-based workers who have caregivers, nannies, or other home-based workers. It also includes Schedule H, or home employment tax, which home-based employers must file with the IRS. SurePayroll is not recommended for:
  • Customers looking for clear pricing: SurePayroll requires customers to submit an inquiry to get pricing information. This is a disadvantage for individuals and small businesses looking to expand, as pricing can easily change based on growth.
  • Large enterprises: Startups and fast-growing online businesses may prefer other solutions that make it easier to transition to enterprise platforms.

Our Expert Opinion

SurePayroll is ideal for small and medium-sized businesses, human resources professionals, home-based employers, and accountants looking to manage their payroll. It includes onboarding, tax filing, benefits management, reporting, and a mobile app. Since the pricing plans aren’t transparent, it can be difficult to determine if it’s the most cost-effective solution for your business. Its core features are ideal for small and medium-sized businesses, but larger businesses may find better options elsewhere.

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