SkyTab is a point-of-sale (POS) system that offers a comprehensive and practical solution for food and beverage businesses. It includes state-of-the-art hardware, intuitive software interfaces, and extensive customer and point-of-sale management capabilities to help you efficiently manage your business and provide your customers with an excellent dining experience. If you need a top-notch POS system, discover SkyTab.
Pros
Powerful functionality and intuitive interface
Personalized local support
Extensive features and integrations for mobile POS
Cons
Requires own hardware
Some additional fees in addition to monthly payments
SkyTab
Why choose SkyTab?
If you are looking for a POS system with reliable functionality, modern hardware, and a variety of modern tools, SkyTab will meet and even exceed your expectations. SkyTab seamlessly integrates with a variety of third-party apps, such as DoorDash, Uber Eats, Mailchimp, and more, to optimize your operations. SkyTab provides reporting and analytics to help you make better, more timely decisions and gives you a comprehensive view of your business. Its features are comparable to other providers, but its unique and additional capabilities set it apart, optimizing your operations and improving your customers’ dining experience.
In the restaurant industry, secure and convenient payment processing is essential. SkyTab offers contactless payment options as well as credit card solutions through its parent company, Shift4, a global provider of financial technology and payments. Customers can order online, reserve tables, and split the bill at checkout. Tipping options are available for your staff, and a customizable table management system ensures your team delivers excellent customer service. Ultimately, SkyTab simplifies and optimizes the experience for both customers and employees.
What does SkyTab offer?
SkyTab offers a variety of features to keep your business running efficiently and provide a great user experience.
Enter orders and accept payments at the table or even during deliveries using SkyTab mobile devices.
Integrated online ordering and secure payment processing.
Online reservation and waitlist features.
Customer management tools such as loyalty programs and marketing campaigns.
Submit customer service requests and receive notifications about negative reviews.
Real-time information for reporting and analytics.
Seamlessly integrates with third-party business applications for online ordering and delivery, marketing, inventory, accounting, and more.
Contactless payments via NFC and QR codes.
Easy to use.
Getting started with SkyTab is simple. Through an online form, you will be asked to provide your personal information: name, company, phone number, email address, zip code, city and state. A sales representative will then contact you to set up your account, pay for the service and provide the necessary documents.
SkyTab equipment includes a basic POS workstation, a handheld terminal, a specially designed tablet for table-top ordering and an intuitive kitchen display system with a 22-inch screen. Each of these devices has an attractive design and is compatible with mobile devices. Moreover, their interfaces are user-friendly, and the software is highly intuitive.
The SkyTab Mobile terminal not only processes payments and prints receipts, but also allows customers to rate their dining experience and leave their feedback on the service. Managers receive real-time notifications on their phones if the customer’s rating drops below a predetermined threshold, which allows them to quickly resolve any issues.
What makes SkyTab unique?
SkyTab is different from other point of sale systems for several reasons.
Convenient mobility
Your staff can accept payments at the restaurant table, on the patio, or even outside, like on the golf course. SkyTab Mobile has 4G LTE connectivity, which means you can receive payments even at the point of delivery, even without Wi-Fi.
Easy Bill Splitting and Tipping
With SkyTab, you can easily split the bill between customers if they choose to pay separately. The system also offers customers four options for tip servers: use one of three pre-defined amounts or click the “Other” button to specify a custom tip.
Administrative Support
The InCharge mobile app provides real-time information on total sales, staff workload, open tickets, and more, giving managers access to important information. In addition, Lighthouse Business Manager (LBM) offers reporting and support for online ordering, email marketing, reservation management, and more.
Customer Support
SkyTab offers email and phone options for customer support. When I used the online form that led to an email option, I received a response within about 10 minutes. The customer service agent suggested providing my contact information so that a SkyTab team member near my location could get in touch with me. This local, personalized support is much appreciated. Most point-of-sale (POS) system providers don’t offer this level of service, which is what sets SkyTab apart from the competition.
A resource center is also available on the SkyTab website and offers educational content for sellers in the form of on-demand videos, live webinars, and more. SkyTab does have a blog, but so far it only has seven posts.
Pricing (software and hardware)
SkyTab is available for $29.99 per month per workstation, plus additional monthly fees for accessories like SkyTab Mobile or a kitchen display system. Your subscription gives you access to a mobile app for analytics and cloud POS management and reporting tools.
On-site installation and technical support are initially free. SkyTab charges fees for integrations with third-party platforms, although the company notes that it has negotiated with its partners to keep these fees as affordable as possible. Payment processing fees range from 3% to 4%.
SkyTab offers a 30-day risk-free trial. If you are not satisfied with the product and its performance, you can return it to SkyTab for free.
Terms of Agreement
The agreement with SkyTab is for a period of one year, and you must use Shift4 as your sole payment processing provider during its term. Either party may terminate the agreement under various circumstances, such as unauthorized or illegal use and breach of any obligation.
SkyTab offers a lifetime warranty on its equipment and will repair or replace any malfunctions or damage at no cost to you. Shift4 provides 24/7 technical support. However, you must take good care of the equipment. You will receive free training on how to use the equipment during installation and will have access to online training and webinars for your equipment in the future.
About Shift4
Shift4 (NYSE: FOUR) is revolutionizing commerce by simplifying complex payment ecosystems around the world. As a leader in commerce-enabling technologies, Shift4 processes billions of transactions annually for hundreds of thousands of businesses across virtually every industry.
