Keen Psychics is a very user-friendly website for psychic readings. Its clean and sleek design makes it easy to navigate and find exactly what you’re looking for. With more psychic advisors than any other site, live readings are available 24/7/365 with just a few clicks. Considered one of the most reliable and affordable options, Keen is known for its psychic readings.
Keen Pros & Cons:
PROS
- Lowest prices available. Starting at just $1.99/minute
- Trusted readers.
- Money-back guarantee.
CONS
- Doesn’t offer video calls
- Fewer reading options in the app
Overview
Keen Psychics has a 4-star rating based on 140 reviews, indicating that many customers are happy with its services. However, while the platform is rated well for ease of use (4 stars), it received slightly lower ratings for brand satisfaction, value for money, and service quality, all 3.5. This suggests some areas for improvement for the brand in terms of overall customer satisfaction.
How Keen Psychics Works
How easy is it to sign up?
Signing up and creating an account on Keen is very simple. To sign up, click the “Sign Up” button in the upper right corner and enter your email address.
What personal information do you have to provide?
Keen.com does not require any personal information; all you need to create an account is an email address and password. Of course, you will also need to add a payment method before you can connect with a psychologist.
Keen Features and Tools
- The “Find Your Perfect Psychologist” tool helps you find an experienced psychologist who can offer you exactly what you are looking for.
- Keen’s review and rating system is the best of all the psychology websites. Since users create prices and reviews, they accurately reflect the services offered by each psychic on Keen.
- You can explore, learn, and meditate on excellent horoscopes and articles for greater personal understanding.
- Psychic advice videos include basic recommendations on the dos and don’ts of online psychic readings, what to do after a reading, how to get the best reading on a budget, and when to ask specific questions.
How to Choose a Reader at Keen
What types of readings does Keen offer?
Keen offers a wide variety of readings, including tarot, clairvoyance, financial analysis, life lessons, spiritual readings, mediation, love and relationships, astrology (Western, Vedic, Mayan, and Chinese), dream interpretation, feng shui, numerology, animal readings, angel and aura cleansing, and more. Readings are also available in Spanish.
What type of reader information is available?
The information provided by each reader is their own responsibility. Therefore, not all readers complete every section of their profile. However, the most highly rated psychics include a brief introduction, general information, and a description of their reading approach, detailing their style and working methods. Some listings also highlight the specialties, skills, procedures, and languages they are proficient in.
Are there customer reviews of readers?
Yes. Most Keen advisors have user reviews, and some have hundreds, even thousands. While many users thank the psychic, others offer more details or warn of negative experiences. The good news is that you can see if the user has had a reading over the phone or in chat, which can help you decide what type of reading to book.
The reader’s reading habits, the number of published reviews, and the year they started offering their services on Keen are also displayed.
How easy is it to book a reading?
Booking a reading on Keen is very simple. Button icons indicate whether the advisor is available for a reading by phone or chat. When the button is green, the reader is immediately available. When the button is gray, the reader cannot be reached.
If the reader is not currently available, you can schedule a call or chat to connect with them when they are available. The process is different for each format, but it is simple.
Arranging a call
You can schedule a call with multiple readers at the same time. You can connect when the reader is available, as long as you have enough funds to spend at least a minute on the chat. However, this does not guarantee that the reader will contact you within a certain time frame, but it can limit your wait time.
You will be given an estimated wait time based on the average length of a Keen psychic call and the number of clients in the queue.
Arranging a chat
You can only schedule one chat at a time. There is no guarantee that a chat will take place, and the request expires after 24 hours. It is best to accept SMS notifications when a psychic is available. When you receive a text message with a chat link, you will have two minutes to log in and start the chat before the reader moves on to another client.
As with calls, you will be given an estimated wait time based on the average length of a Keen psychic call and the number of clients in the queue.
How can you connect with Keen advisors?
You can receive in-depth readings by phone, chat, or email. The chat system is an instant messaging platform, and emails are sent through Keen’s dedicated messaging system (not your regular email).
How can you block or unblock an advisor?
If for some reason you do not want to contact a reader, you can always block or unblock them. Once blocked, you will no longer receive messages from Keen consultants, nor will you be able to call or chat with them.
To block a consultant, go to “Email”, select “Emails”, then select “Block Consultant”. Enter their username and select “Block”.
To unblock a consultant, go to “Mail”, select “Emails”, then select “Block Consultant”. In the “Block User” section, select the email consultant’s username and select “Block”.
Can you leave feedback or rate an advisor?
After a consultation with a Keen consultant, you have fourteen days to leave a review. Once posted, your written reviews and comments will be displayed on the consultant’s page for 12 months. The call must last four minutes (not including the three-minute promotional call) in order to be eligible to leave a review.
You can only leave one review per day. If you speak with two Keen.com consultants in one day and then write a review for one, you will have to wait until the next day to rate the other Keen consultants.
Can you create a favorite list?
You can create a list of your favorite consultants if you find one you connect with well. To add a consultant to your list, simply click on the heart icon next to their profile picture. Consultants are also automatically added to your favorites list after a consultation.
Can you ping your advisor?
Yes. You can use Keen’s Ping feature to send instant messages to advisors you’ve already connected with.
Seafiremoon, a top psychic at Keen Psychics, offers a combination of astrology and tarot card readings. With an impressive 4.9 rating based on over 2,300 reviews and 12,873 readings since 2005, her expertise is widely recognized.
Seafiremoon specializes in a variety of areas, including career, finance, destiny, and personal relationships. Her abilities include clairvoyance, clairvoyance, and empathy, using tools such as tarot and Western astrology.
Clients have praised Seafiremoon for the honesty, helpfulness, and detail of her readings. One reviewer highlighted her ability to provide insightful astrology and tarot readings, highly recommending her.
Seafiremoon and Keen Psychics services cost $6.95 per minute. There is also a special offer for new clients: a 5-minute reading for $1. This offer allows clients to enjoy their services at a significantly reduced price before booking a full-price session.
Is Keen Legit?
How does Keen screen potential physic readers?
The only screening process Keen conducts for psychic readers is an identity check. Anyone can choose to offer their services on Keen, as long as they comply with the user agreement.
What’s the process for becoming a reader?
Psychics can open an account with Keen right away by visiting the “Give Advice” section of the website. It takes about 30 minutes to create a profile on the site, verify your identity, and provide payment information. After completing the profile, the fortune teller receives a toll-free phone number to receive calls and chats from customers.
Do Keen psychics work for the company?
Keen provides a platform for fortune tellers and customers to connect. Keen fortune tellers are hired as independent contractors. The site handles all communications and services.
How do users feel about Keen?
Overall, users have given Keen positive reviews. Since its launch in 1999, Keen has served over 14 million people, providing 42 million readings. There have been only a few complaints (33, to be exact) with the Better Business Bureau, indicating that most users are satisfied. Various sources have also rated Keen as a top choice for online fortune telling services.
Keen Mobile
Does Keen Have an App?
Yes. The Keen app is available on the Apple App Store and Google Play. It is free to download and can be used with your existing Keen login.
The app is very easy to use and has similar features to the Keen website. The Keen app allows you to connect with psychics, view psychic profiles, schedule calls and chats from your mobile phone, and get a free Keen daily horoscope that can be shared on Facebook, WhatsApp, email, and SMS. Readers can also leave comments through the app.
However, the app does offer email options for psychics, as not all categories are listed. Available categories include: Strict Astrology, General Sessions, Love & Relationships, Mediation, and Tarot Readings.
While you can still take advantage of the special offer for new customers, the Keen app does not offer additional offers or promotional codes for returning customers.
Keen Support & Customer Service
Keen’s excellent customer service is one of our top picks for online psychics. You can fill out an online form with your question and a description of your problem, or call Keen’s customer support number (877-533-6435).
Customer support is available.
Monday through Friday, 6:00 AM to 6:00 PM (PST)
Saturday and Sunday, 8:00 AM to 4:30 PM (PST)
You will usually receive a response within one business day.
Additionally, Keen.com offers numerous Frequently Asked Questions sections, covering a variety of topics, from satisfaction guarantee policies to advice from fortune tellers. Each section clearly outlines Keen’s policies in a question-and-answer format, highlighting the most frequently asked questions.
How to Get a Refund From Keen
You can request a refund from Keen for an unsatisfactory experience every 30 days, and you must do so within 72 hours of the testimonial.
How easy is it to request a refund?
The Keen website makes it very easy to request a refund. The form is located on the “Satisfaction Guarantee” page. From there, you will be asked to explain the details of your complaint.
If Keen determines that the request is valid, a refund of up to $25 will be credited to your account. Refunds are not issued in cash, they are credited in Keen dollars.
How long does it take to get a refund?
Keen typically processes refunds within 1-2 business days, and the credit can be used to pay for another testimonial.
Pricing
Keen has a per-minute pricing structure. Readers choose their own per-minute rate, which ranges from $1.99 to $30. This offers a variety of prices to suit your budget. The payment structure is straightforward, and there are no packages, offers, or bulk credits.
As a starting point, you can choose between three or ten minutes for $1.99. Keene recommends the latter, arguing that it’s usually the best option. The former is better if the reader charges a very high per-minute rate.
Recommended payment methods
- Credit card (Visa, Mastercard, Discover, American Express)
- Debit card
- PayPal
- Prepaid gift cards
- Pricing and special offers
Do you have to deposit funds before being able to choose a reader?
Yes. You must make a deposit using your chosen payment method before contacting a reader. However, you can browse the site, view all psychic reader pages, and take the “Find Your Ideal Reader” questionnaire for free. The pricing is clear: you won’t be charged anything until you find a consultant.
What payment methods are accepted?
Keen.com accepts PayPal, credit cards (Visa, MasterCard, American Express, Discover), and prepaid debit or gift cards. However, all payment methods must be in your name and authorized for personal use, which may be restrictive for some people. Payment methods classified as business, corporate, or commercial are prohibited.
Keen Psychics Alternatives
How Does Keen Psychics Compare to Other Psychic Reading Sites?
Like many psychic reading sites, Keen’s price per reading is set by the psychics and can vary significantly depending on the psychic you choose.
However, their starting prices are among the lowest. Keen gives you the freedom to choose whether you want to receive your readings by phone, chat, or email, which is a great advantage when you’re out and about and need a quick reading but can’t get on the phone. Keen’s special offer of the first 3 minutes free is hard to beat, and only Kasamba can match it.
Keen vs. California Psychics
Keen and California Psychics are two of the best psychic reading sites, but Keen has some advantages over California Psychics. First, Keen offers a better initial price. $1.99 for 10 minutes, compared to California Psychic’s discounted introductory rates, which range from $1 to $4 per minute, plus an additional code for 5 free minutes.
Second, Keen offers readings by phone, chat, and mail. In California, psychics only offer readings by phone. Better prices and a variety of mail-order reading options give Keen an edge over California Psychic.
Keen vs Psychic Source
Keen and Psychic Source have unique advantages. Keen offers the best introductory rate of $1.99 for 10 minutes, compared to Psychic Source’s introductory rates of $1 per minute for 10, 20, or 30 minutes. However, Psychic Source offers a video call option that is not available for readings on Keen.
For phone or chat consultations, Keen is a better option, but if users are looking for in-person interaction, it may be better to opt for Psychic Source’s higher price.
Keen vs Kasamba
The most important difference between Keen and Kasamba is the type of consultations they offer. Kasamba only offers online chat for readings, while Keen offers online chat, email, or phone. Both have attractive pricing. Keen offers new users $1.99 for the first 10 minutes, while Kasamba offers three free minutes and 70% off their first session (up to $50).
Both of these initial pricing options are better than most other psychic reading sites; therefore, the type of reading a user is looking for will determine which site is best for them.
The Bottom Line
Keen.com stands out for its reliability and trustworthiness. With so many readers, counselors are always available to take calls or chat. Keen’s customer service policies are clearly defined, making the site easy to use. Keen makes everyone feel like they’re in good hands, both counselors and users.
Counselor satisfaction reflects Keen’s high level of quality control, and a satisfied reader is certainly a good sign for users when evaluating a psychic brand.
Keen is straightforward, as evidenced by its clear and informative website. Since only phone calls, chats, and e-mail are offered, both readers and users maintain a sense of privacy and discretion. You can easily find the right psychic service at a price that fits your budget by checking out Keen’s honest user ratings and reviews.
Keen and its readers operate with integrity from start to finish. This integrity is also reflected in a simple, pay-per-minute system, with no pressure to purchase additional services, packages, or complicated credit systems.
