Keen Psychics is an extremely user-friendly website for psychic readings. Its clean and sleek design makes it easy to navigate to find exactly what you’re looking for. With more psychic advisors than any other site, live readings are available 24/7/365 with just a few clicks. Considered one of the most reliable and affordable options, Keen is known for its psychic readings.
Keen Pros & Cons:
PROS
- Lowest prices available. Starting at $1.99/minute
- Trusted readers.
- Money-back guarantee.
CONS
- No video chat option
- Fewer reading options in the app
Overview
Keen Psychics has a 4-star rating out of 140 reviews, indicating that most customers are generally satisfied with its services. However, while the platform received good ratings for ease of use (4), it received slightly lower ratings for brand satisfaction, value for money, and service quality (3.5). This suggests some areas for improvement for the brand in terms of overall customer satisfaction.
How Keen Psychics Works
How easy is it to sign up?
Signing up and creating a Keen account is easy. To sign up, click the “Sign Up” button in the top right corner and enter your email address.
What personal information do you have to provide?
Keen.com doesn’t require any personal information; all you need to create an account is an email address and password. Of course, you’ll also need to add a payment method before you can connect with a reader.
Keen Features and Tools
- The “Match” tool will help you find a passionate psychic who can provide exactly what you’re looking for.
- Keen’s review and rating system is the best of any psychic website. Since users create prices and reviews, they accurately reflect the services offered by each Keen psychic.
- Excellent horoscopes and articles are available to study, learn, and reflect on for personal insight.
- Featured psychic advice videos include basic tips for online psychic readings, what to do after, how to get the best reading on a budget, and when to ask specific questions.
How to Choose a Reader at Keen
What types of readings does Keen offer?
There are a wide variety of readings available, including tarot cards, fortune telling, financial insights, life meaning, spiritual readings, mediation, love life and relationships, astrology (Western, Vedic, Mayan, Chinese), dream interpretation, feng shui, numerology, animal readings, angel and aura cleansing, and more. Readings are also available in Spanish.
What type of reader information is available?
The information provided by a reader is up to them. Therefore, not all readers fill out every section of their profile. However, the top-rated psychics offer a brief introduction, general information, and a reading approach that describes their style and working method. Some listings include the reader’s specialties, skills, procedures, and languages.
Are there customer reviews of readers?
Yes. Most Keen psychics have user reviews, and some have hundreds, if not thousands. While many users thank the psychic, some go into more detail or warn others about bad experiences. The great thing is that you can see if the user has had a phone or chat consultation, which can help you decide what type of consultation to book.
Also listed are the reader’s reading habits, the number of reviews published, and the year they started consulting with Keen.
How easy is it to book a reading?
Booking a consultation on Keen is very easy. The button icons indicate whether the consultant is available for a phone or chat consultation. When the button is green, the reader is immediately available. When the button is gray, the reader cannot be reached.
If the reader is unavailable at the moment, you can schedule a call or chat so that the psychic can contact you when they are available. The process is different for phone and chat consultations, but it is simple.
Arranging a call
You can schedule a call with multiple people at once. You can connect when a spirit is available if you have the resources to spend at least a minute of chat time. However, this does not guarantee that a spirit will connect with you within a certain time frame, but it can limit your wait time.
You are given an estimated wait time based on the average length of a call with a Keen spirit and the number of customers in the queue.
Arranging a chat
You can only schedule one chat at a time. A chat is not guaranteed, and requests expire after 24 hours. It is best to accept SMS notifications when a reader is ready. When you receive a text message with a chat link, you will have two minutes to log in and start the chat before the reader moves on to another client.
As with calls, you will be given an estimated wait time based on the average length of a call with a Keen spirit and the number of customers in the queue.
How can you connect with Keen advisors?
You can access interesting readings by phone, chat, or email. Chat is an instant messaging platform, and emails are sent through Keen’s personalized messaging system (not your regular email).
How can you block or unblock an advisor?
If for some reason you don’t want to contact a reader, you can always block or unblock them. Once blocked, you will no longer receive messages from Keen advisors, nor will you be able to call or chat with them.
To block an advisor, go to Mail, select “OpMails,” and then select “Block an Advisor.” Enter your username and chMail. Block.
To block an advisor, go to Mail, select “OpMails,” and then select “Block an Advisor.” Block the user, select the advisor’s username, and select “Block.”
Can you leave feedback or rate an advisor?
After a reading with a Keen counselor, you have fourteen days to leave a review. Written comments and reviews are visible on the reader’s page for 12 months after they are posted. A phone call must last four minutes (not including the three minutes of advertising) to leave a review.
You can only leave one review per day, so if you speak with two Keen.com counselors in one day and later contact one of them, you will have to wait until the next day to leave a review for the other Keen psychics.
Can you create a favorite list?
You can create a list of your favorite psychic readers if you have found people with whom you form a strong connection. To add a reader to your list, simply click the heart icon next to their profile picture. Readers are also automatically added to your favorites list after you have a reading with them.
Can you ping your advisor?
Yes. You can use Keen’s ping feature to send instant messages to advisors you’ve already connected with.
Seafiremoon, a highly rated psychic at Keen Psychics, offers a combination of astrology and tarot card readings. With an impressive 4.9 rating from over 2,300 reviews and 12,873 readings since 2005, her expertise is well-known.
Seafiremoon specializes in a variety of areas, including career, money, destiny, and personal relationships. Her skills include clairvoyance, clairvoyance, and empathy, using tools such as tarot cards and Western astrology.
Customers have praised Seafiremoon for her honest, helpful, and detailed readings. A one-star review highlights her ability to provide in-depth astrological explanations and tarot card readings, and highly recommends her.
Seafiremoon and Keen Psychics charge $6.95 per minute. In addition, there is a special offer for new customers: a 5-minute reading for $1. This offer allows customers to enjoy their services at a significantly lower price before committing to a full-price session.
Is Keen Legit?
How does Keen screen potential physic readers?
The only screening Keen conducts on psychic readers is an identity check. Anyone can choose to offer their services on Keen, as long as they comply with the user agreement.
What’s the process for becoming a reader?
psychics can immediately open an account on Keen by visiting the “Advise” section of the site. It takes about 30 minutes to create a listing on the site, verify their identity, and provide payment information. After completing the profile, the psychic receives a toll-free phone number to receive calls and chats from clients.
Do Keen psychics work for the company?
Keen provides a platform for psychic experts and clients to connect. Enthusiastic psychics are hired as independent contractors. The site handles all communications and services.
How do users feel about Keen?
Users have generally given Keen positive reviews. Since its launch in 1999, Keen has served over 14 million people, providing 42 million readings. There have been only a handful of complaints filed with the Better Business Bureau (33, to be exact), meaning that most users are satisfied. Various sources have also ranked Keen as the number one choice for online fortune telling services.
Keen Mobile
Does Keen Have an App?
Yes. The Keep app is available on the Apple App Store and Google Play Store. It’s free to download and can be used with your existing Keen login.
The app is very easy to use and has similar features to the Keen website. Keen features include connecting with fortune tellers, viewing fortune teller profiles, scheduling calls and chats from your mobile device, and a free Keen horoscope diary that can be shared on Facebook, WhatsApp, email, and SMS. Mail also allows readers to leave comments in the app.
However, the app does offer email options for readers, as not all categories are available. Available categories include: Strict Astrology, General Sessions, Love & Relationships, Mediation, and Tarot Readings.
While you can still take advantage of the special offer for your first-time customer, the Keen app does not offer additional offers or promotional codes for returning customers.
Keen Support & Customer Service
Keen’s excellent customer service is one of the reasons it’s one of our top picks for online fortune tellers. You can fill out an online form with your question and a description of the issue, or call Keen’s customer service number (877-533-6435).
Customer service is available.
Monday through Friday, 6:00 AM to 6:00 PM (PST)
Saturday and Sunday, 8:00 AM to 8:00 PM to 4:30 PM (PST)
You can generally expect a response within one business day.
Additionally, Keen.com has a number of frequently asked questions pages on topics ranging from satisfaction guarantee policies to psychic therapy. Each section clearly explains Keen’s policies in a question-and-answer format, highlighting the most frequently asked questions.
How to Get a Refund From Keen
You can request a refund from Keen for an unsatisfactory experience once every 30 days, and you must do so within 72 hours of receiving it.
How easy is it to request a refund?
Keen’s website makes it extremely easy to request a refund. The form is located on the “Satisfaction Guarantee” page. Once you reach this page, you will be asked to explain the details of your complaint.
If Keen determines that the request is valid, a refund of up to $25 will be credited to your account. Refunds are not processed; they are Keen dollar deposits.
How long does it take to get a refund?
Keen typically processes refunds within 1-2 business days, and the credit can be used to pay for another reading.
Pricing
Keen offers a per-minute payment system. Readers choose a per-minute payment, which ranges from $1.99 to $30. This offers a range of prices to suit your budget. The payment system is straightforward, and there are no discount packages, bundles, or bulk credits.
As a starting offer, you can choose between three or ten minutes for $1.99. Keen recommends the latter option, claiming it’s the better deal in most cases. The former will be better if the reader has a very high per-minute payment.
Best Payment Methods
- Credit Card (Visa, Mastercard, Discover, American Express)
- Debit Card
- PayPal
- Prepaid Gift Cards
- Pricing and Special Offers
Do you have to deposit funds before being able to choose a reader?
Betting: Funds must be deposited with your chosen payment method before you can contact a reader. However, you can explore the site, view all psychic reader profiles, and complete the free “Match Me” questionnaire. The pricing is clear; you won’t be charged until you find a reader.
What payment methods are accepted?
Keen.com accepts PayPal, credit cards (Visa, MasterCard, American Express, Discover), and prepaid debit or gift cards. However, all payment methods must be in your name and authorized for personal use only, which may be restrictive for some people. Payment methods classified as business, corporate, or commercial are prohibited.
Keen Psychics Alternatives
How Does Keen Psychics Compare to Other Psychic Reading Sites?
pare to other psychic reading sites?
As with most psychic reading sites, the price per reading on Keen is set by the psychic readers and can vary significantly depending on the person you choose.
However, their starting prices are among the lowest. Keen gives you the freedom to decide whether you want to receive your readings by phone, chat, or email, which is a significant advantage when you are away from home and want a quick reading but can’t get on the phone. Keen’s first 3 minutes free special is hard to beat, and only Kasamba can compare.
Keen vs. California Psychics
Keen and California Psychics are two leading sites for psychic readings, but Keen has some advantages over California Psychics. First, Keen has a better introductory price, offering $1.99 for 10 minutes, compared to California Psychics’ discounted introductory prices, which range from $1 to $4 per minute, plus a bonus code for 5 free minutes.
Second, Keen offers readings by phone, chat, and mail. In California, psychics only offer readings by phone. The better price and variety of mail reading types give Keen an edge over California Psychics.
Keen vs Psychic Source
Keen and Psychic Source have unique advantages. Keen offers the best introductory reading price of $1.99 for 10 minutes, compared to Psychic Source’s introductory price of $1 per minute for 10, 20, or 30 minutes. However, Psychic Source offers a video call option that is not available with Keen’s psychic readings.
For some readings, Keen is a better option for phone or chat readings, but if users are looking for in-person interaction, they may be better off opting for Psychic Source’s higher pricing.
Keen vs Kasamba
The most important difference between Keen and Kasamba is the type of readings they offer. Kasamba only offers online chat for psychic readings, while Keen offers online chat, email, or phone. The prices for email and Kasamba are excellent. Send an email to new users. Keen ofMail costs $1.99 for the first 10 minutes, while Kasamba offers three free minutes and 70% off the first session (up to $50).
Both of these initial prices are better than most psychic reading sites; therefore, the advice users are looking for will determine which site is best for them.
The Bottom Line
Keen.com stands out for its reliability and trustworthiness. With so many readers, the advisors are always available to take calls or chat. Its customer service policy is clearly defined, which makes it easy to use. Keen makes everyone, both advisors and users, feel like they are in good hands.
Advisor satisfaction reflects Keen’s level of quality assurance, and a satisfied reader is certainly a good sign for users when determining the value of a fortune teller brand.
Keen is straightforward, as evidenced by its clear and informative website. Since only phone calls are offered,
