With 20 years of experience, hundreds of psychics, and discounts for regular users, Kasamba has earned its place in the psychic community. As with any psychic service, it’s hard to weed out unreliable readers, but Kasamba doesn’t seem to make this process easy for its users. The site is more lenient when it comes to hiring psychics and may review reader reviews, so it’s wise to be cautious.
PROS
- Large inventory of psychics and a wide range of readings.
- Good customer service and 24/7 availability.
- Frequent offers and coupons via email.
CONS
- It’s unclear whether you’re getting advice from real psychics.
- The site can be difficult to navigate.
Overview
How to Get Started with Kasamba
How easy is it to sign up?
The sign-up process for Kasamba is straightforward. Once you sign up with your Google or Apple email address, simply add money to your account and start reading.
What personal information do you have to provide?
Kasamba.com only requires your email address and payment information, including your address if you use a credit/debit card. They will also ask for your phone number if you want to read by phone. This is a useful feature, as other sites often ask for additional information.
Do you have to deposit funds before being able to choose a reader?
You can add money to your account, but it is not required. Otherwise, you will be charged after the session ends. Kasamba will save your payment method when you first add it to your account or log in.
Kasamba Features and Tools
- There are many psychics available 24/7, generally many more online than on other sites.
- A wide variety of reading types and topics are available. Some are exclusive to Kabbalah, Graphology, and Image readings.
- In addition to readings, it offers a variety of features, such as daily, weekly, and monthly horoscopes and articles on various topics.
- Frequent offers and discounts are sent to users via email.
- Readings are available via live chat, phone, and email.
Types of readings at Kasamba
Kasamba offers a wide variety of reading types.. Whether you’re looking for tarot cards, dream analysis, astrology, or career predictions, you’ll find them here. Some of these types also have several subcategories. For example, the “Love & Relationships” section includes breakups and divorces, singles and dating, gay and lesbian friendships, and more. Looking for something a little more unusual? You will also find readings on past lives, the occult, the supernatural, graphology, and more.
Reader pages on Kasamba can be quite long compared to many other sites, while others are quite short. Psychic pages include descriptions of your services, as well as your experience and qualifications. You will also see a list of readers’ specialties in the menu.
While helpful, many psychics tend to list (too many) specialties, giving the impression that they are simply trying to fit into a wide range of reading subtopics in order to expand their client base.
Many readers include their college degrees and professional certifications on their page, which you don’t see on other sites. Many of these degrees are in the fields of psychology or counseling, which gives the impression that some readers are counselors or life coaches, rather than psychologists.
Are there customer reviews of readers?
Yes. You’ll see the readers’ ratings and reviews clearly on their page. Most readers are 5-star readers. You can also view a reader’s review history, but Kasamba only lets you view reviews in groups of ten, so it can be tedious to sift through multiple reviews to get to know a reader.
Most reviews are also short—usually not even a full sentence—and it can be difficult to get a complete impression of the reader. As mentioned above, Kasamba’s readers may also be other people’s clients, which can encourage them to leave positive feedback for each other.
After creating an account and confirming your payment method, simply find an available reader and start a call. If the reader you’re looking for isn’t currently available, you can send them a notification when they’re back.
How can you connect with Kasamba advisors?
Kasamba offers readings via chat, phone, and email.
Can you block or unblock an advisor?
Yes. You can block or unblock a psychic by updating the “My Psychics” section of your account. However, this will only prevent the reader from starting a new live session. Existing chats and emails will not be affected.
Can you leave feedback or rate an advisor?
Yes. After completing a session, you are given the opportunity you can rate the psychic 5 stars and write a review. You can also wait up to 30 days before leaving comments. Please note that Kasamba manually reviews all comments, and reviews may be deleted in accordance with the terms of use. As with other online psychic sites, negative or unfavorable comments can often be removed.
Can you create a favorite list?
Yes. You can add a reader to your favorites list, which will make it easier to track the psychic’s online status if you want another reading.
Can you ping your personal advisor?
Yes. You can contact a reader at any time via email through the Kasamba website. Otherwise, you only have the option to start a session with a reader.
Maya the Seer, a Kasamba psychic, offers a wide range of services, including astrology, tarot card readings, palmistry, love readings, fortune telling, career predictions, New Age spirituality, picture readings, and past life readings. Her approach to divination focuses on honesty, confidentiality, and quick, detailed insight to help clients overcome challenges in various aspects of their lives.
With over a decade of experience, Maya’s skills extend to connecting with energies and spirits, providing clarity and guidance on love, career, and personal matters. Her services cost $3.81 per minute over the phone or chat, and email readings can cost up to $250. Her clients have praised her for her compassionate, straightforward, and honest readings that ensure client satisfaction and guidance for a healthier, brighter future.
Is Kasamba Legit?
How does Kasamba screen potential readers?
Kasamba does not state any specific method for selecting or vetting potential readers. Kasamba appears to offer a lot of advice to its readers and even has private forums. While this can be helpful in building a client base for new Kasamba readers, it also focuses marketing on promoting a reader’s talent.
What’s the process for becoming a reader?
The sign-up process for fortune tellers on Kasamba can be difficult for new fortune tellers, as the landing page appears to be broken, which doesn’t inspire confidence. The only information available is that if a fortune teller is considered an expert in their field, they may charge a $50 fee to get all the tools they need to start giving online readings. There is no mention of an interview process or aptitude test, and this is one of the few times new readers have to pay to apply to become a reader on an online fortune teller website.
Do Kasamba psychics work for the company?
Kasamba fortune tellers are independent contractors, and the website emphasizes that it simply acts as a platform to connect clients and fortune tellers.
How do users feel about Kasamba?
Almost all of Kasamba’s fortune tellers have a 5-star rating; even the lowest-rated ones have a 4.5-star rating. This could be impressive if it weren’t for the search. The site doesn’t offer an easy way to search or filter reviews, which makes it tedious to try to learn more about the psychics.
If so, most reviews are just a few words long. Since Kasamba psychics can (and are encouraged to) seek readings with other psychics on the site, this can be a tactic to boost your rating with positive reviews.
Kasamba Mobile
Kasamba has an app for Android and iOS. Both apps have excellent reviews in the Apple Store and Google Play Store, with thousands of reviews each. As with the site’s ratings, some of these may come from readers of the site, such as on Google Play.
The app also gets good reviews for its design. Also, many people prefer Kasamba tarot card and daily horoscope features over other divination services. Since Kasamba’s services are mostly chat-based, this app can be a great option for those who prefer text-based readings that can be done anytime, anywhere.
How Does the Kasamba App Work?
The app works just like the website. After creating an account and confirming your payment information, you can start talking to a fortune teller right away. The app is also great for getting your daily horoscope and tarot cards, as they will appear right on your phone.
Kasamba Support & Customer Service
Kasamba seems to have a pretty comprehensive help and support system. They offer a large number of FAQs and answers to topics on their support page, with around 10-20 questions categorized into different general topics, such as Kasamba app inquiries, tutorials, and customer payment issues. However, not all questions are immediately visible or accessible on the main support page, so finding yours can be a bit tricky. As a compensation, the support section also offers a search function, which is very useful for narrowing down your options.
If your problem goes beyond what is offered in the FAQ section, you can contact customer support via phone, email, or live chat. This last feature is great because not all sites offer these options. When negative Kasamba reviews appear on third-party sites, it is usually (but not always) from Kasamba’s customer support team. While this shows concern for customers, these followers usually do not offer direct assistance and mostly just direct the user to contact the support team. However, there do not seem to be any complaints directly related to customer service, which is generally a good sign.
How to Get a Refund From Kasamba
You can request a refund from Kasamba within 7 days of receiving an unsatisfactory review. However, Kasamba’s refunds are limited to $50 and only apply to the first user session. This is a much more limited “Satisfaction Guarantee” policy than you’ll find elsewhere, and Kasamba reserves the right to give you a partial, full, or no refund at all. You can also request a refund of your current account balance.
How easy is it to request a refund?
Kasamba refund requests must be submitted to customer service and include the date of the session, the name of the therapist, and the cost of the session. Kasamba reviews your request and determines whether or not to issue a refund. It doesn’t specify whether the refund will be credited to your Kasamba account or your payment method.
How long does it take to get a refund?
Kasamba doesn’t specify a turnaround time for refunds. Since they also don’t specify whether the refund will be credited to your account or payment method, it’s difficult to estimate how long a refund will take.
Pricing
Kasamba prices range from $1.99 to $30 per minute. This is one of the widest price ranges you can find for online psychic services. Prices vary depending on the psychic, with phone consultations typically being more expensive.
Kasamba doesn’t offer standard payment plans or packages, so you can choose to top up your account or opt for a paid model.
While Kasamba’s prices are more flexible than many other sites, they also offer more frequent options to reduce the cost of a consultation. Whenever you start a conversation with a new psychic on Kasamba, the first 3 minutes are free, and the first consultation also includes a 50% discount.
You may receive an email after your first consultation. Any coupons or special offers are only valid for up to $50 off unless otherwise noted. For email consultations, the user and the psychic must agree on a fee.
Top Payment Methods
- Credit Card
- Debit
- PayPal:
- Google Pay
Kasamba Alternatives
How Does Kasamba Compare to Other Psychic Reading Sites?
Kasamba’s prices start at just $1 per session, which is one of the services that will set you up for a great experience. Convenient readings via phone, chat, or email are not uncommon, but they are excellent. Kasamba-nnaev offers a free 3-minute trial and 50% off your first session. Other services that Kasamba competes with, such as Keen, seem to actually have and try before you commit.
Kasamba vs. Keen
Kasamba and Keen have similar pricing. Kasamba’s rates can be as low as $1 per minute to Keen’s, and both sites can charge $30 per minute. Both sites have good introductory offers. Kasamba gives you this 50% discount on your first reading (up to $50), while Keen offers 10 minutes for $1.99. Service, so the difference between Kasamba and Keen is the choice and the reading.
Kasamba vs psychic source
Psychic Source is superior to Kasamba in several ways, especially considering that the latter only provides readings via text compared to video, phone, and text readings on Psychic Source. While you can find cheaper rates on Kasamba, as low as $1 per minute, Psychic Source’s $5 to $15 range looks really good compared to Kasamba’s high-end $30 prices. Kasamba seems to have a better introductory offer of 50% off your first reading, but you end up getting a better value with 30 minutes of Psychic Source for $30. Combined with Psychic Source’s impressive history of reliability and incredible customer service, it definitely beats Kasamba in overall quality.
Kasamba against California psychics
California Psychics is generally a better option than Kasamba, as the second site’s top rate is double that of the first, up to a whopping $30 per minute. Kasamba has a slightly better special that gives you 50% off your first reading compared to starting prices of between $1 and $4 at California Psychics. However, California Psychics offers you much more for your money, not just phone readings, but even free birth chart readings and a member rewards system, plus superior customer service.
Bottom line
With positive reviews from both their website and other sources on the web, Kasamba may be a good option if you’re looking for psychic advice.If you are a returning customer, Kasamba can also be a good option as they send coupon codes and other discounts. This sets them apart from other sites that offer more discounts through bulk buying methods.
However, there are many small factors that may make you think twice before using this site. The most basic is their pricing structure. psychics can charge anywhere from $2 to $30, and there’s no clear indication of the level of service you get by paying more. Since almost all of the site’s readers have an average of 5 stars, it’s hard to know if the one charging $25 is really worth more than the one charging $5. Moreover, prices vary greatly from day to day.
The service may be a good option if you are just looking for advice, personal advice or counseling, but if you are looking for genuine psychic abilities, Kasamba may not be your best option.