With 20 years of experience, hundreds of psychics, and discounts for regular users, Kasamba has established itself as a household name in the psychic community. As with any service of this type, weeding out unreliable psychics can be difficult, but Kasamba doesn’t seem to make this process easy for its users. The site is not very selective in hiring psychics and may monitor user reviews, so it’s wise to be cautious.
PROS
- Large number of psychics and a wide variety of readings.
- Good customer service and 24/7 availability.
- Frequent offers and coupons sent via email.
CONS
- It’s not clear whether you’re getting advice from real psychics.
- The site can be difficult to navigate.
Overview
How to Get Started with Kasamba
How easy is it to sign up?
Signing up for Kasamba is easy. Once you sign up with your Google or Apple email address, simply add money to your account and start using your readings.
What personal information do you have to provide?
Kasamba.com only requires your email address and payment information, including your address if you use a credit or debit card. You will also be asked for your phone number if you want to have a reading by phone. This is a plus, as other sites often require additional information.
Do you have to deposit funds before being able to choose a reader?
You can add money to your account, but it is not required. Otherwise, you will be charged at the end of the session. Kasamba will save your payment method when you add it to your account or log in.
Kasamba Features and Tools
- A large number of psychics are available 24/7, usually many more online than on other sites.
- A wide variety of reading types and topics. Some are exclusive. Kabbalah, Graphology and Image Readings.
- In addition to readings, many features include daily, weekly and monthly horoscopes and articles on various topics.
- Frequent offers and discounts are sent to users via email.
- Readings are available via live chat, phone and email.
Types of readings at Kasamba
Kasamba offers a wide variety of readings. Whether you are looking for tarot, dream analysis, astrology or career predictions, you will find them here. Some of these readings have several subcategories. For example, the “Love and Relationships” section includes breakups and divorces, dating for singles, same-sex relationships and much more. Looking for something a little more unusual? You will also find readings on past lives, the occult, paranormal phenomena, graphology and more.
The pages of readers on Kasamba can be quite extensive compared to other sites, while others are quite short. The pages of psychics include descriptions of their services, as well as their experience and qualifications. You will also see a list of the readers’ professions in the menu.
While helpful, many psychics tend to list too many professions, giving the impression that they simply want to cover a wide range of reading subtopics in order to broaden their client base.
Many readers include their university degrees and professional certifications on their pages, which is not seen on other sites. Many of these degrees are in the field of psychology or counseling, which gives the impression that some readers are counselors or life coaches, rather than psychologists.
Are there customer reviews of readers?
Yes. You can clearly see the psychics’ ratings and reviews on their pages. The majority are 5-star psychics. You can also view a psychic’s review history, but Kasamba only displays them in groups of ten, so it can be tedious to evaluate many reviews to get a good idea of the psychic.
Most reviews are short, often not even a full sentence, which makes it difficult to get a complete picture of the psychic. As mentioned earlier, Kasamba psychics can also be customers of other psychics, which can motivate them to leave positive reviews for each other.
After creating an account and confirming your payment method, you simply need to find an available psychic and start the call. If the psychic you are looking for is not available at the moment, you can choose to be notified when he or she becomes available again.
How can you connect with Kasamba advisors?
Kasamba consultants?
Can you block or unblock an advisor?
Can I block or unblock a psychic? Yes. You can block or unblock a psychic from contacting you by updating the “My Psychics” section of your account. However, this only prevents the psychic from starting a new live session. Existing messages and emails will not be affected.
Can you leave feedback or rate an advisor?
Yes. After completing a session, you have the option to rate the psychic 5 stars and write a review. You can also wait up to 30 days to leave your review. Please note that Kasamba manually reviews all comments, and reviews may be removed in accordance with its terms of service. As with other psychic sites, negative or low-rated comments are usually removed.
Can you create a favorite list?
Yes. You can add a psychic to your favorites list, which makes it easy to see if they are online if you want another reading.
Can you ping your personal advisor?
Yes. You can email a psychic at any time through the Kasamba website. Otherwise, you will only be able to start a session with the psychic.
Maya the psychic, Kasamba’s psychic, offers a wide range of services, including astrology, tarot card readings, palmistry, love readings, fortune telling, career predictions, New Age spirituality, image readings, and past life readings. Her approach to divination focuses on honesty, confidentiality, and providing quick and detailed insights to help her clients overcome challenges in various aspects of their lives.
With over a decade of experience, Maya’s abilities extend to connecting with energies and spirits, providing clarity and guidance in love, career, and personal matters. Her services cost $3.81 per minute for phone or chat readings, while email readings can cost up to $250. Her clients have praised her for her compassionate, clear, and honest readings that guarantee their satisfaction and guide them toward a healthier, brighter future.
Is Kasamba Legit?
How does Kasamba screen potential readers?
Kasamba does not state any specific method for selecting or evaluating potential readers. It appears to offer a lot of advice to readers and even has private forums for them. While this can be helpful in building a client base for new Kasamba readers, it also focuses its marketing efforts on promoting their talents.
What’s the process for becoming a reader?
The fortune teller registration process on Kasamba can be complicated for new applicants, as the linked page appears to be broken, which is a cause for concern. The only information available is that if the fortune teller is considered an expert in their field, they may charge a fee of $50 to get all the tools needed to conduct online readings. There is no mention of an interview process or aptitude test, and this is one of the few cases where new readers have to pay to apply to become a fortune teller on an online fortune teller website.
Do Kasamba psychics work for the company?
Kasamba psychics are independent professionals, and the site emphasizes that it simply acts as a platform to connect clients with psychics.
How do users feel about Kasamba?
Almost all of Kasamba’s psychics have a 5-star rating; even the lowest-rated ones have a 4.5-star rating. This would be impressive if it weren’t for some misleading reviews. The site doesn’t offer an easy way to search or filter reviews, which makes it tedious to try to learn more about psychics.
Furthermore, most of the reviews are short. Since Kasamba psychics can (and are encouraged to) seek out readings from other psychics on the site, this can be a tactic to boost ratings with positive reviews.
Kasamba Mobile
Kasamba has an app for Android and iOS. Both apps have excellent reviews on the App Store and Google Play, with thousands of reviews each. As with website reviews, some of these may be from users themselves, such as on Google Play.
The app also gets good reviews for its design. What’s more, many people prefer Kasamba’s tarot card and daily horoscope features over any other psychic service. Since Kasamba’s services are largely chat-based, this app can be a great option for those who prefer text-based readings that are available anytime, anywhere.
How Does the Kasamba App Work?
The app works just like the website. After creating an account and confirming your payment information, you can start chatting with psychics right away. The app is also ideal for getting your daily horoscope and tarot cards, as they will appear right on your phone.
Kasamba Support & Customer Service
Kasamba seems to have a pretty comprehensive help and support system. They have a large list of FAQs and topics on their support page, with around 10-20 questions grouped into different general categories, such as Kasamba app requests, tutorials, and customer payment requests. However, not all questions are immediately visible or accessible on the main support page, so finding yours can be a bit tricky. As a bonus, the support section also offers a search function, which is very useful for narrowing down your queries.
If your issue goes beyond what is listed in the FAQ section, you can contact customer support via phone, email, or live chat. The latter is a great option, as not all sites offer these options. When negative Kasamba reviews appear on third-party sites, they often (though not always) come from Kasamba’s customer support team. While this shows concern for customers, these sites typically don’t offer direct assistance and generally just direct the reviewer to contact the support team. However, there don’t seem to be any complaints directly related to customer service, which is usually a good sign.
How to Get a Refund From Kasamba
You can request a Kasamba reading within 7 days of an unsatisfactory reading. However, Kasamba’s refund is limited to $50 and only applies to a user’s first reading. This is a much more limited “Satisfaction Guarantee” policy than you’ll find elsewhere, and Kasamba reserves the right to not refund you in part, in full, or at all. You can also request a refund of your current account balance.
How easy is it to request a refund?
Kasamba refund requests must be submitted to customer service and include the date of the reading, the name of the psychic, and the reading fee. Kasamba will review your request and decide whether to issue a refund. They don’t specify whether the refund will be credited to your Kasamba account or your original payment method.
How long does it take to get a refund?
Kasamba does not specify a refund timeframe. Since they also do not specify whether the refund is being transferred to your account or payment method, it is difficult to estimate how long your refund will take.
Pricing
Kasamba’s prices range from $1.99 to $30 per minute. This is one of the widest price ranges you’ll find for online psychic services. Prices vary by psychic, and phone readings are typically more expensive.
Kasamba doesn’t offer standard payment plans or packages, so you can choose to top up your account or choose a payment model.
While Kasamba’s prices are more flexible and have higher maximums than many other sites, they also offer more frequent ways to reduce the price of a reading. Whenever you start a conversation with a new psychic on Kasamba, the first 3 minutes are free, and your first reading is also 50% off.
You may receive an email after your first reading. Any coupons or special offers are only valid for up to $50 off unless otherwise noted. For email readings, the user and the psychic must agree on a fee.
Top Payment Methods
- Credit card
- Debit card
- PayPal
- Google Pay
Kasamba Alternatives
How Does Kasamba Compare to Other Psychic Reading Sites?
Kasamba’s prices start at just $1 per minute, making it one of the most affordable services. Convenient readings via phone, chat, or email are popular and very convenient. Kasamba also offers a 3-minute free trial and up to 50% off your first session. You won’t find a better deal with other services. Kasamba’s competitors, particularly Keen, seem to have a better selection of real psychics, so you can try them out before you commit.
Kasamba vs. Keen
Kasamba and Keen have pretty similar pricing. Kasamba’s rates can be as low as $1 per minute compared to Keen’s $1.99, and both sites can charge up to $30 per minute. Both sites offer great welcome offers: Kasamba gives you up to 50% off your first reading (up to $50), while Keen offers 10 minutes for $1.99. However, Kasamba’s text-only readings can be a bit pricey if you prefer to speak to your psychic directly. Both sites have excellent customer service, so the choice between Kasamba and Keen ultimately comes down to whether you prefer text-based or phone readings.
Kasamba vs psychic source
Psychic Source has a few advantages over Kasamba, especially considering that Kasamba only offers text-based readings, while Psychic Source offers video, phone, and text-based readings. While you can find cheaper rates on Kasamba, starting at $1 per minute, Psychic Source’s $5 to $15 range is very attractive compared to Kasamba’s $30 price tag. Kasamba seems to have a better welcome offer, with 50% off your first reading, but in the long run you’re getting better value by using Psychic Source’s 30 minutes for $30. Add to that Psychic Source’s impressive track record of reliability and excellent customer service, and it definitely beats Kasamba in terms of overall quality.
Kasamba against California psychics
California Psychics is often a better option than Kasamba, as the latter’s maximum price is double the former’s, reaching a whopping $30 per minute. Kasamba has a slightly better deal, offering 50% off your first reading, compared to California Psychics’ initial $1 to $4 price tag. However, California Psychics offers a lot more for your money, not just phone readings, but also free natal chart readings, a member rewards program, and excellent customer service.
Bottom line
With positive reviews on its website and other online sources, Kasamba can be a good option if you’re looking for psychic advice. If you’re already a customer, Kasamba can also be a good option, as they send out discount coupons and other offers. This sets them apart from other sites that offer bigger discounts for bulk purchases.
However, there are a few factors that might put you off using this site. The most important is its pricing structure. The psychics can charge anywhere from $2 to $30, and there’s no clear indication of what level of service you’re getting if you pay more. Since almost all users on the site have an average rating of 5 stars, it’s hard to know if a $25 service is actually more expensive than a $5 one. Moreover, prices fluctuate significantly from day to day.
The service may be a good option if you’re simply looking for advice, personal guidance, or direction, but if you’re looking for real psychic abilities, Kasamba may not be the best choice.
