Keen Psychics is an incredibly user-friendly site for psychic readings. Its clean, elegant design makes navigation easy, allowing you to find exactly what you’re looking for. With a larger pool of psychic advisors than other sites, it offers live readings 24/7/365—all just a few clicks away. Regarded as one of the most reliable and affordable options, Keen enjoys a solid reputation within the psychic reading community.
Visit Keen
Keen Pros & Cons:
PROS
- Lowest prices available: Starting at $1.99/minute
- Reliable readers
- Money-back guarantee
CONS
- No video chat options
- Fewer reading options within the app
Overview
Keen Psychics holds a 4-star rating based on 140 reviews, indicating that most customers are generally satisfied with its services. However, although the platform receives high ratings for ease of use (4), it scored slightly lower—3.5—in areas such as brand satisfaction, value for money, and service quality.
This suggests there is room for improvement regarding overall customer satisfaction.
How Keen Psychics Works
How easy is it to sign up?
Signing up and creating an account on Keen is simple. To do so, click the “Sign Up” button in the top right corner and enter your email address.
What personal information do you have to provide?
Keen.com does not require detailed personal information; you only need an email address and a password to create an account. Of course, you will also need to add a payment method before connecting with a reader.
Keen Features and Tools
- The “Matching” tool helps you find a psychic who can offer exactly what you are looking for.
- Keen’s review and rating system is the best among all psychic sites, as user-generated ratings and reviews accurately reflect the services provided by each Keen psychic.
- It offers excellent horoscopes and articles for exploration, learning, and reflection, helping you better understand yourself.
- Videos featuring psychic advice include recommendations on what to do and what to avoid during online readings, steps to take after a reading, how to get the best reading within your budget, and how to ask specific questions.
How to Choose a Reader at Keen
What types of readings does Keen offer?
There is a wide range of readings available, including Tarot, clairvoyance, financial insight, major life themes, spiritual readings, mediumship, love and relationship readings, astrology (Western, Vedic, Mayan, Chinese), dream interpretation, Feng Shui, numerology, pet communication, angel and aura cleansing, and more. Readings are also available in Spanish.
What type of reader information is available?
It depends on the information provided by each advisor; consequently, not all of them fill out every section of their profile. However, top-rated advisors typically include a brief introduction and information about their background and reading approach, describing their style and working methods. Some listings display each advisor’s specialties, skills, methods, and languages.
Are there customer reviews of readers?
Yes. Most Keen advisors have user reviews; some have hundreds or even thousands. While many users simply thank the advisor, others provide more details or warn others about negative experiences. One advantage is that you can see whether a reading took place via phone or chat, which helps you decide what type of session to book.
Information regarding the specialist’s consulting habits, the number of published reviews, and how long they have been offering their services on Keen is also displayed.
How easy is it to book a reading?
Booking a reading on Keen is extremely simple. The icons indicate whether the advisor is available for a phone or chat session. When the button is green, the advisor is immediately available; when it is gray, they are unavailable.
If the advisor is not currently available, you can schedule a call or chat so they can contact you when they are free. The process differs slightly between calls and chats, but it is straightforward in both cases.
Arranging a call
You can schedule calls with multiple advisors simultaneously. The connection is established as soon as the advisor becomes available, provided you have sufficient funds for at least one minute of conversation. Please note that this does not guarantee the advisor will contact you at a specific time, but you can limit the duration you are willing to wait. You will be provided with an estimated wait time based on the average duration of calls with Keen advisors and the number of customers currently waiting.
Arranging a chat
You can schedule only one chat at a time. There is no guarantee the chat will take place, and the request remains valid for 24 hours. Ideally, you should opt to receive SMS notifications when the advisor is ready. Once you receive the text message with the chat link, you will have two minutes to join and start the chat before the advisor moves on to another customer.
As with calls, you will be provided with an estimated wait time based on the average duration of consultations on Keen and the number of customers currently waiting.
How can you connect with Keen advisors?
You can access readings via phone, chat, or email. The chat system is an instant messaging platform, whereas emails are sent via Keen’s own messaging system (not through your personal email account).
How can you block or unblock an advisor?
If for any reason you do not wish to communicate with an advisor, you always have the option to block them. Once blocked, you will no longer receive messages from Keen advisors, nor will you be able to call or chat with them.
To block an advisor, go to “Mail,” select “OpMails,” and then choose “Block Advisor.” Enter the advisor’s username and select “Block.”
To block an advisor, go to “Mail,” select “OpMails,” and then choose “Block Advisor.” In the “Identify User” section, select the consultant’s username and choose “Identify”.
Can you leave feedback or rate an advisor?
After a session with a Keen advisor, you have fourteen days to leave feedback. Once published, written comments and feedback remain visible on the advisor’s page for 12 months. To leave feedback, the phone call must last at least four minutes (excluding the three promotional minutes).
You can leave only one piece of feedback per day; therefore, if you speak with two Keen.com advisors on the same day and leave feedback for one of them, you will have to wait until the next day to leave feedback for the other Keen advisor.
Can you create a favorite list?
You can create a list of your favorite advisors if you have found ones with whom you connect particularly well. To add an advisor to the list, simply click the heart icon next to their profile picture. Advisors are also automatically added to your favorites list after you have a session with them.
Can you ping your advisor?
Yes. You can use Keen’s “Ping” feature to send instant messages to advisors you have previously contacted.
Seafiremoon, a seasoned psychic on Keen Psychics, offers a combination of astrology and tarot reading skills. Her expertise is widely recognized, evidenced by an impressive 4.9 rating based on over 2,300 reviews and 12,873 readings conducted since 2005.
Seafiremoon specializes in various areas, including career, finances, destiny, and personal relationships. Her abilities include clairvoyance and empathy, utilizing tools such as tarot and Western astrology.
Customers have praised Seafiremoon for her sincere, helpful, and detailed readings. One standout review highlights her ability to provide astrological explanations and comprehensive tarot readings, highly recommending her to others.
Seafiremoon’s services on Keen Psychics are priced at $6.95 per minute. Additionally, there is a special offer for new customers: a 5-minute reading for $1. This promotion allows customers to try the services at a significantly lower cost before committing to a full-priced session.
Is Keen Legit?
How does Keen screen potential physic readers?
The only assessment Keen performs regarding psychics is identity verification. Anyone can choose to offer their services on Keen, provided they comply with the user agreement.
What’s the process for becoming a reader?
Psychics can open an account on Keen immediately by visiting the “Give Advice” section of the site. Creating a profile, verifying one’s identity, and providing payment details takes about 30 minutes. Once the profile is complete, the psychic receives a toll-free number to answer client calls and chats.
Do Keen psychics work for the company?
Keen provides a platform to connect experienced psychics with clients. The psychics work as independent contractors. The site facilitates all communications and services.
How do users feel about Keen?
Overall, users have rated Keen positively. Since its launch in 1999, Keen has served over 14 million people, conducting 42 million readings. The number of complaints filed with the Better Business Bureau is low (33, to be exact), indicating that the majority of users are satisfied. Various sources have also ranked Keen as the number one choice for online psychic services.
Keen Mobile
Does Keen Have an App?
Yes: The Keen app is available on the Apple App Store and Google Play Store. It is free to download and allows you to use your existing Keen account.
The app is very easy to use and offers features similar to the Keen website. These include connecting with psychic readers, viewing psychic profiles, managing calls and chats from your mobile device, and accessing a free daily horoscope that can be shared via Facebook, WhatsApp, email, and SMS. You can also leave reviews for readers directly from the app.
However, the app offers limited options regarding psychic readers, as not all categories are listed. The categories available in the app are Astrology, General Sessions, Love and Relationships, Meditation, and Tarot Readings.
Although new customers can take advantage of a special offer, the Keen app does not offer any additional promotions or discount codes for returning customers.
Keen Support & Customer Service
Keen’s excellent customer service makes it one of the top choices for online psychic readings. You can fill out an online form with your question and a description of the issue, or call Keen’s customer service number at (877-533-6435).
Customer service is available during the following hours:
Monday through Friday: 6:00 AM to 6:00 PM (Pacific Time).
Saturday and Sunday: 8:00 AM to 4:30 PM (Pacific Time).
You can generally expect a response within one business day.
Additionally, Keen.com features numerous FAQ pages covering a wide range of topics, from their satisfaction guarantee policy to psychic consultations. In each section, Keen’s policy is clearly explained in a Q&A format, highlighting the most common inquiries.
How to Get a Refund From Keen
You can request a refund from Keen for an unsatisfactory experience once every 30 days. This request must be made within 72 hours of the reading.
How easy is it to request a refund?
Keen makes requesting a refund incredibly easy. The form is located on the “Satisfaction Guaranteed” page. Once there, you will be asked to explain the details of your complaint.
If Keen determines the request is valid, a refund of up to $25 will be issued to your account. Refunds are not provided in cash; instead, they are credited as “Keen Dollars” (the platform’s internal credit).
How long does it take to get a refund?
Keen typically processes refunds within 1–2 business days, and the credit can be used to pay for another reading.
Pricing
Keen uses a per-minute pricing structure. Advisors set their own per-minute rates, ranging from $1.99 to $30. This offers a variety of price points to suit your budget. The payment system is straightforward; there are no value bundles, packages, or bulk credit options.
As a welcome offer, you can choose between three minutes or ten minutes for $1.99. Keen recommends the latter, noting that it is usually the better deal in most cases. The former is more suitable if the advisor has a very high per-minute rate. Best Payment Methods
- Credit card (Visa, Mastercard, Discover, American Express)
- Debit card
- PayPal
- Prepaid gift cards
- Prices and Special Offers
Do you have to deposit funds before being able to choose a reader?
Yes: You must deposit funds using your chosen payment method before contacting a reader. However, you can browse the site, view all reader profiles, and complete the compatibility questionnaire for free. Pricing is transparent; you will not be charged anything until you find an advisor.
What payment methods are accepted?
Keen.com accepts PayPal, credit cards (Visa, MasterCard, American Express, Discover), and prepaid debit or gift cards. However, all payment methods must be in your name and authorized for personal use only, which may be restrictive for some individuals. Business, corporate, or commercial-grade payment methods are prohibited.
Keen Psychics Alternatives
How Does Keen Psychics Compare to Other Psychic Reading Sites?
As with most psychic reading sites, the price of a session on Keen is set by the readers and can vary significantly depending on whom you choose.
However, their starting prices are among the lowest. Keen gives you the freedom to choose whether you prefer to receive readings via phone, chat, or email; this is a major advantage when you are out and about and want a quick reading but cannot make a phone call. Keen’s special offer, which includes the first 3 minutes for free, is hard to beat—only Kasamba comes close.
Keen vs. California Psychics
Keen and California Psychics are two leading psychic reading sites, but Keen holds certain advantages over California Psychics. First, Keen offers a better introductory price: $1.99 for 10 minutes, compared to California Psychics’ promotional rates ranging from $1 to $4 per minute, plus a bonus code for 5 free minutes.
Second, Keen offers readings via phone, chat, and email, whereas California Psychics offers readings only by phone. The better pricing and variety of reading options (including email) give Keen an edge over California Psychics.
Keen vs Psychic Source
Keen and Psychic Source each offer unique advantages. Keen boasts the best introductory price ($1.99 for 10 minutes) compared to Psychic Source, which offers introductory packages at $1 per minute for 10, 20, or 30-minute sessions. However, Psychic Source offers a video call option, which is not available for readings with Keen’s psychics.
In summary, Keen is a better choice for phone or chat readings; however, if users are looking for a personal connection, they might prefer Psychic Source, despite its higher prices.
Keen vs Kasamba
The most significant difference between Keen and Kasamba lies in the types of readings they offer. Kasamba provides psychic readings exclusively via online chat, whereas Keen allows users to choose between online chat, email, and phone. Offers for new users are attractive in both cases: Keen charges $1.99 for the first 10 minutes, while Kasamba offers three free minutes and a 70% discount on the first session (up to a maximum of $50).
Both initial rates are higher than the prices found on most psychic reading sites. Therefore, the type of reading the user is seeking will determine which of the two sites is more suitable.
The Bottom Line
Keen.com stands out for its reliability and trustworthiness. Thanks to a large number of professionals, there are always advisors available to answer calls or chats. Its customer service policy is clearly defined, making the site easy to use. Keen fosters a sense of security and trust for both advisors and users.
Advisor satisfaction reflects Keen’s quality standards; likewise, having satisfied professionals is a positive indicator for users when evaluating the service.
Keen stands out for its simplicity, which is evident in its clear and informative website. By offering services exclusively via phone calls, chat, and email, it ensures privacy and discretion for both the advisor and the client. Finding the right service within your budget is easy when you consult honest user ratings and reviews of the psychics.
Keen and its advisors operate with integrity from start to finish. This honesty is also reflected in its straightforward per-minute pricing system, free from pressure to purchase additional services, packages, or complex credit systems.
