Purple Garden is a fortune-telling app and website that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune-tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most important questions: love and relationships, money, career, deceased loved ones, and much more.
PROS
- Live chat, phone calls, and video calls
- Detailed fortune-teller profiles to help you find your perfect match
- Variety of fortune-tellers, styles, methods, and tools
CONS
- Different prices for chat, phone, and video calls
- The app frequently crashes, causing technical issues.
Overview
How Purple Garden Works
How easy is it to sign up?
Users can sign up for Purple Garden on both the website and the app. To register on the site, click “Sign In” in the upper right corner. Then click “Don’t have an account?” to create a profile.
To explore the fortune-tellers and access “Purple Garden,” you need to create an account in the app. You can create an account with Apple, Facebook, Google, or your email address. If you use Apple, Facebook, or Google, you must accept Purple Garden’s terms and conditions, including the ability to track the site. If you register with your email address, you must create a new password.
What personal information do you have to provide?
To create an account, you must provide an email address and a personal password. After purchasing reading credits, you must provide your full name, address, phone number, and payment information.
Purple Garden Features and Tools
- Access to psychics through a simplified app
- Filters by category and mental state for easy selection
- High-quality introductory psychic videos on profile
- 2% cashback program on your monthly account credit
- Frequent promotional credits and discount codes.
How to Choose a Reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: fortune telling, tarot card readings, relationship counseling, handcrafting, astrology and horoscopes, fortune telling guidance, angelic intuition, and dream analysis. There are also many subcategories that readers specialize in, such as spiritual counseling, career guidance, couples therapy, swing readings, twin flame readings, chakra clearing, life coaching, mediation, clairvoyance, and energy healing.
What type of reader information is available?
Purple Garden psychics have very detailed profiles that include their experience, qualifications, reviews, and services offered. At the top of the profile, you will find the psychic’s 5-star rating, as well as a video introduction, the number of readings they have done at Purple Garden, the year they were founded, and the number of reviews (positive or negative).
Next, the psychic describes in detail the prices for the various services they offer, as well as detailed information about their unique services, an “About Me” section, and the categories of readings they offer. Finally, you will find client reviews about the psychic.
Are there customer reviews of readers?
Yes, all of Purple Garden’s psychics have customer reviews about their reading experience. While many simply express gratitude or briefly describe how the psychic helped them, there are sometimes negative reviews. Purple Garden does not remove negative reviews, although the psychic has two weeks to contact customers who have left comments and ask them to edit or delete their comments. In addition, the site also offers a 5-star rating system for each psychic.
How easy is it to book a reading?
To book a reading with a Purple Garden psychic, you must log in to your account. Select the psychic and click the button for your preferred type of reading (chat, phone, video). If the button is grayed out or unclickable, that reading method is unavailable. A green button indicates that the reading method is available immediately.
A psychic’s presence is indicated by a green circle in the top left corner. A red dot in the corner of the psychic’s profile means they are busy with another client, while a gray dot indicates the psychic is offline.
If the psychic is busy, there is no way to contact them. However, if you are offline, you can set up an alert to notify you when the psychic becomes available again. To set an alert, click the psychic’s profile picture and then the bell icon in the top right corner of their profile. Select the type of reading you’d like to be notified about, and then tap “Done” when you’re finished. You’ll now receive a notification when an advisor is available, but the time will vary depending on your schedule.
How can you connect to Purple Garden advisors?
Purple Garden offers three types of readings. phone call, video call, and chat. All of these readings can be done from a computer or mobile phone via an app. Readings are conducted through secure channels to ensure privacy and discretion. Video calls typically cost more than phone calls and chat, and you can choose the type of reading you prefer based on the topic you want to discuss.
Can you block or unblock an advisor?
No. It’s not possible to block or unblock an advisor. If you observe any problematic behavior, threats, or inappropriate conduct from an advisor, you should contact customer support immediately.
Can you leave feedback or rate an advisor?
Yes. You can leave a rating for the Purple Garden psychic if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasts longer than 5 minutes, the option to leave a comment will appear after the reading.
Can you create a favorite list?
Yes, psychic advisors are automatically added to your favorites list when you have a reading with them. To add more psychics, simply click the heart button in the upper right corner of the consultant’s profile. To remove a psychic from your favorites list, go to “Favorite Advisors” in the menu and remove the heart. The advisor will be removed from your list immediately.
Can you ping your personal advisor?
Yes, once you have a reading with a Purple Garden psychic, you can send them a message. However, this does not guarantee direct access to a personal advisor, as each reader creates their own schedule. Readers may not be available for new bookings, and a response is not guaranteed.
Is Purple Garden Legit?
How does Purple Garden screen potential readers?
Purple Garden psychics are required to submit a video as proof of employment. Beyond this, there is no formal selection process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What’s the process for becoming a reader?
Psychics interested in becoming Purple Garden readers must download the Purple Ocean app (Purple Garden’s sister website). On the app, readers must create a profile and provide their full name, address, and phone number for identification purposes. They must also share their PayPal account information to receive payment for services offered. For their profiles, all readers must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer.
Once the profile is complete, potential readers must create and submit a sample video reading for review. Purple Garden will then inform them whether or not they have been selected. It is the responsibility of the online psychic consultant to ensure their profile is relevant, all information is truthful, and the content accurately reflects their credentials.
Do Purple Garden psychics work for the company?
The psychics on Purple Garden offer their services through Purple Ocean and its parent company, BitWine. All psychics are independent contractors who work through the Purple Garden platform to connect with clients.
How do users feel about Purple Garden?
Customers who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens during a conversation with a fortune teller, the reading can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and features the same fortune tellers. This seems like a better option.
Purple Garden Mobile
Does Purple Garden Have an App?
Yes, Purple Garden is primarily a fortune teller service website with an app. While users can access Purple Garden’s fortune tellers on the website, the app is specifically designed to easily connect advisors and users through chat, phone calls, and video calls.
How Does the Purple Garden App Work?
Like the website, the Purple Garden app is very simple. It only displays user profiles and prices. To access the fortune teller profiles on the app, you must first log in. Once you have logged in to your account, you can view the fortune teller profiles. The app has the same filter feature as the website, allowing you to customize your search by category, price, and reading type. If there is a fortune teller, simply click the button to connect immediately.
Purple Garden Support & Customer Service
Purple Garden customer service is available through direct messaging in the app and on the website. Go to the “Menu” tab in the upper left corner and scroll down to select “Customer Support.” Users will be directed to the feedback page. On this page, users can view frequently asked questions, submit feedback, and write a customer service contact message. Feedback is shared with other users on the forum, allowing everyone to see the ideas and concerns posted.
You can also contact customer support via email (support@purplegarden.co) if you have any questions or concerns. Purple Garden guarantees a response within one business day.
How to Get a Refund From Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not provide any refunds because they cannot guarantee what their advisors say, recommend, or share with users. However, Purple Garden reserves the right to issue a refund, although this is rare.
How easy is it to request a refund?
It’s quite complicated. Purple Garden does not generally accept returns, but technically some returns are possible. Purple Garden reserves the right to decide whether a refund will be granted, and whether it will be issued as an account credit or a full refund. If you wish to request a refund, you must email support@purplegarden.co within three days of placing your order. The return request email must include the date and time of the order, as well as the name of the psychologist-consultant.
Customer Service will track the return and notify you if it has been processed. Returns will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or deny a return request.
How long does it take to get a refund?
Purple Garden strives to respond quickly to customer inquiries and usually responds within one business day. However, this site operates on a “try at your own risk” basis due to its satisfaction guarantee policy, so there is no guarantee that a refund will be processed (or how long it will take to receive it after issue).
Pricing
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do you have to deposit funds before being able to choose a reader?
Yes, the minimum deposit is $15, but Purple Garden responds in 5, 10, 15 minutes, etc. when a user contacts them.
Purple Garden Alternatives
How Does Purple Garden Compare to Other Psychic Reading Sites?
Purple Garden services are available exclusively through a mobile app. If you prefer to use your computer, you can access them via phone, chat, or video call. What are the criteria for psychic reading sites?
Purple Garden vs. Keen
While Keen has been the leading psychic reading site for some time, Purple Garden is quickly rising to the top. This shows the success of Purple Garden’s content as video calling becomes more popular. Both sites have competitive sign-up fees, although Purple Garden offers slightly lower rates for returning users. There are no refunds, even for canceled calls, which customer reviews say sometimes happens.
Purple Garden vs. Psychic Source
Purple Garden and Psychic Source offer the same types of phone calls, video calls, and chat. Psychic Source offers introductory packages of $1 per minute for 10, 20, or 30 minutes. Purple Garden makes it clear that it does not offer a $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden) satisfaction guarantee. Purple Garden has a satisfaction guarantee policy and strives to exceed user expectations.
Purple Garden vs. California Psychic
Purple Garden and Psychic Source in California offer different advantages in terms of interaction with users. California Psychic has over 25 years of experience in providing its clients with quality readings and stands out from its competitors with its satisfaction guarantee. Although California Psychic allows you to create a profile without taking an aptitude test, its disadvantage is that it does not offer video calls, like Purple Garden. However, both sites have user-friendly apps that simplify phone readings.
In short, Purple Garden is a mobile app that specializes in providing high-quality psychic readings to truth seekers. Its main advantage is direct access to a large network of trusted and verified psychics. Purple Garden stands out for its convenience and offers both recorded readings and live sessions with psychics.
The cost per minute varies depending on the type of reading (video call, phone call, and chat), giving users different pricing options.
