Keen Psychics is an extremely user-friendly website for psychic readings. Its clean and sleek design makes it easy to navigate and find exactly what you’re looking for. With more psychic advisors than any other site, live readings are available 24/7/365 with just a few clicks. Considered one of the most reliable and affordable options, Keen is known for its psychic readings. Pros and cons of Keen:
Keen Pros & Cons:
PROS
- Lowest prices available. Starting at $1.99/minute
- Trusted readers.
- Money-back guarantee.
CONS
- No video call options
- Fewer reading options in the app
Overview
Keen Psychics has a 4-star rating based on 140 reviews, indicating that most customers are generally satisfied with its services. However, while the platform scores well for ease of use, with a score of 4, it scored slightly lower in terms of brand satisfaction, value for money, and service quality, all at 3.5. This suggests some areas for improvement for the brand in terms of overall customer satisfaction.
How Keen Psychics Works
How easy is it to sign up?
Signing up and creating an account on Keen is very simple. To sign up, click the “Sign Up” button in the top right corner and enter your email address.
What personal information do you have to provide?
Keen.com does not require any personal information; all you need to create an account is an email address and password. Of course, you will also need to add a payment method before you can connect with a psychologist.
Keen Features and Tools
- The “Find Your Psychologist” tool will help you find an experienced psychologist who can offer you exactly what you are looking for.
- Keen’s review and rating system is the best of all psychic websites. Since users create prices and reviews, they accurately reflect the services offered by each psychic on Keen.
- Excellent horoscopes and articles are available for personal insights.
- The psychic advice videos offered include basic tips for online psychic readings, what to do after a reading, how to get the best reading on a budget, and when to ask specific questions.
How to Choose a Reader at Keen
What types of readings does Keen offer?
There is a wide variety of readings, including Tarot Cards, Psychic Cards, Financial Perspective, Life Purpose, Spiritual Readings, Mediation, Love & Relationships, Astrology (Western, Vedic, Mayan, Chinese), Dream Interpretation, Feng Shui, Numerology, Animal Psychics, Angel & Aura Clearing, and more. Readings are also available in Spanish.
What type of reader information is available?
The reader is responsible for providing the information. Therefore, not all readers will complete every section of their profile. However, the highest-rated psychics have a brief introduction, information about their background and approach to reading, which describes their style and working methods. Some lists also list the reader’s specialties, skills, procedures, and languages.
Are there customer reviews of readers?
Yes. Most Keen advisors have user reviews, and some have hundreds, if not thousands. While many users thank the psychic, some provide more details or warn about negative experiences. The good news is that you can see if the user has had a reading over the phone or in chat, which can help you decide what type of reading to book.
The psychic’s reading habits, number of published reviews, and the year they started providing advice on Keen are also displayed.
How easy is it to book a reading?
Booking a reading on Keen is very easy. Button icons indicate whether the advisor is available for a reading by phone or chat. When the button is green, the psychic is immediately available. When the button is gray, the psychic cannot be reached.
If the psychic is not available at the moment, you can schedule a call or chat so that they will contact you when they are available. The process is different for calls and chats, but it is simple.
Arranging a call
You can schedule a call with multiple people at the same time. You can connect when a spirit is available if you have enough funds to chat for at least a minute. However, this does not guarantee that a spirit will connect with you within a certain time frame, but you can limit the wait time.
You will be given an estimated wait time based on the average duration of calls with a Keen spirit and the number of customers in the queue.
Arranging a chat
You can only schedule one chat at a time. There is no guarantee that a chat will take place, and the request will expire after 24 hours. Ideally, you should accept SMS notifications when a spirit is ready. When you receive a text message with a chat link, you will have two minutes to log in and start the chat before the spirit turns to another customer.
As with calls, you will be given an estimated wait time based on the average duration of calls with a Keen spirit and the number of customers in the queue.
How can you connect with Keen advisors?
You can receive interesting readings by phone, chat, or email. The chat system is an instant messaging platform, and emails are sent through Keen’s special messaging system (not your regular email).
How can you block or unblock an advisor?
If for some reason you no longer want to be associated with a reader, you can block or unblock them. Once blocked, you will no longer receive messages from Keen advisors, nor will you be able to call or chat with them.
To block an advisor, go to “Mail,” select “Emails,” then select “Block Advisor.” Enter your email username and select “Block.”
To block an advisor, go to “Mail,” select “Emails,” then select “Block Advisor.” Enter the advisor’s username and select “Unblock.”
Can you leave feedback or rate an advisor?
You have fourteen days after your reading with a Keen counselor to leave a review. Once posted, written comments and opinions are visible on the reader’s page for 12 months. A phone call must be four minutes long (excluding the three-minute promotional period) to leave a review.
You can only leave one review per day. If you speak with two Keen.com counselors in one day and then write a review, you will have to wait until the next day to leave a review for other Keen psychics.
Can you create a favorite list?
You can create a list of your favorite psychics if you have found ones that you particularly connect with. To add a psychic to your list, simply click on the heart icon next to their profile picture. Psychics are also automatically added to your favorites list after a consultation.
Can you ping your advisor?
Yes. You can use Keen’s instant messaging feature to send messages to advisors you’ve previously connected with.
Seafiremoon, a top psychic at Keen Psychics, offers a combination of astrology and tarot card readings. With an impressive 4.9 rating based on over 2,300 reviews and 12,873 readings since 2005, her expertise is widely recognized.
Seafiremoon specializes in a variety of areas, including career, finance, destiny, and personal relationships. Her abilities include clairvoyance, clairaudience, and empathy, using tools such as tarot cards and Western astrology.
Clients have praised Seafiremoon for her honest, helpful, and detailed readings. One particular review highlights her ability to provide astrological explanations and insightful tarot card readings, highly recommending her.
Psychics from Seafiremoon and Keen cost $6.95 per minute. There is also a special offer for new clients: a 5-minute reading for $1. This offer allows clients to enjoy Keen’s services at a significantly reduced price before booking a full-price session.
Is Keen Legit?
How does Keen screen potential physic readers?
The only assessment Keen performs on psychics is an identity check. Anyone can choose to offer their services on Keen as long as they comply with the user agreement.
What’s the process for becoming a reader?
Psychics can open an account on Keen immediately by visiting the “Give Advice” section of the website. It takes about 30 minutes to create a listing on the website, verify your identity, and provide payment information. Once their profile is complete, the psychic will receive a toll-free number to receive calls and chats from clients.
Do Keen psychics work for the company?
Keen provides a platform for psychics and clients to connect. Passionate psychics are hired as independent contractors. The website handles all communications and services.
How do users feel about Keen?
Overall, users have given positive feedback about Keen. Since its launch in 1999, Keen has served over 14 million people, providing 42 million readings. There are only a handful of complaints with the Better Business Bureau (33, to be exact), which means that most users are satisfied. Several sources have also ranked Keen as the number one choice for online psychic services.
Keen Mobile
Does Keen Have an App?
Yes. The Keen app is available in the Apple App Store and Google Play Store. It’s free to download, and you can use your existing Keen login.
The app is very easy to use and has similar features to the Keen website. Features of the Keen app include contacting psychics, viewing psychic profiles, scheduling calls and chats from your mobile device, and a free horoscope diary that can be shared on Facebook, WhatsApp, email, and SMS. You can also leave comments for psychics within the app.
However, the app does offer email options for psychics, as not all categories are available. The available categories are: “Strict Astrology,” “General Readings,” “Love and Relationships,” “Mediation,” and “Tarot Readings.”
While you can still take advantage of the special offer for new customers, the Keen app does not offer additional offers or promotional codes for returning customers.
Keen Support & Customer Service
Keen’s excellent customer service is one of our top picks for online psychics. You can fill out an online form with your question and a description of the problem, or call Keen’s customer service number (877-533-6435).
Customer support is available:
Monday through Friday, 6:00 a.m. to 6:00 p.m. Pacific Time.
Saturday and Sunday, 8:00 a.m. to 4:30 p.m. Pacific Time.
You will usually receive a response within one business day.
Additionally, Keen.com has numerous Frequently Asked Questions pages that cover a variety of topics, from satisfaction guarantee policies to psychic readings. Each section clearly outlines Keen’s policies in a question-and-answer format, highlighting the most frequently asked questions.
How to Get a Refund From Keen
You can request a refund from Keen once every 30 days for an unsatisfactory experience, and you must do so within 72 hours of reading the FAQ section.
How easy is it to request a refund?
The Keen website makes it very easy to request a refund. The form is located on the “Satisfaction Guaranteed” page. Once there, you will be asked to explain the details of your complaint.
If Keen determines that the request is valid, a refund of up to $25 will be issued to your account. Refunds are not issued directly, but are credited to your Keen Dollars account.
How long does it take to get a refund?
Keen typically processes refunds within 1-2 business days, and the credit can be used to pay for another reading.
Pricing
Keen offers a per-minute pricing system. Readers choose their own per-minute rate, which ranges from $1.99 to $30. This provides a variety of pricing options to suit your budget. The payment structure is straightforward, and there are no bundles, offers, or bulk credits.
As a starting offer, you can choose between three or ten minutes for $1.99. Keen recommends the latter option, claiming it’s usually the most convenient. The former option will be better if the reader has a very high per-minute rate.
Best Payment Methods
- Credit Card (Visa, Mastercard, Discover, American Express)
- Debit Card
- PayPal
- Prepaid Gift Cards
- Pricing and Special Offers
Do you have to deposit funds before being able to choose a reader?
Yes. You must deposit funds with your chosen payment method before contacting a psychic. However, you can browse the site, view all psychics’ profiles, and complete the “Find Your Psychic” questionnaire for free. The price is clear: you will not be charged anything until you find a psychologist.
What payment methods are accepted?
Keen.com accepts PayPal, credit cards (Visa, MasterCard, American Express, Discover), and prepaid debit or gift cards. However, all payment methods must be in your name and are for personal use only, which may be restrictive for some people. Payment methods that are classified as commercial or business are prohibited.
Keen Psychics Alternatives
How Does Keen Psychics Compare to Other Psychic Reading Sites?
Like most psychic reading sites, the price per reading on Keen is set by the psychics and can vary significantly depending on the psychic you choose.
However, their starting prices are among the lowest. Keen gives you the freedom to choose whether you want to receive your readings by phone, chat, or email, which is a great advantage when you are out and about and need a quick reading but can’t talk on the phone. Keen’s first 3 minutes free special is hard to beat, and only Kasamba can match it.
Keen vs. California Psychics
Keen and California Psychics are two leading psychic reading sites, but Keen has some advantages over California Psychics. First, Keen offers a better introductory price of $1.99 for 10 minutes, compared to California Psychics’ discounted introductory prices, which range from $1 to $4 per minute, plus a code for 5 free minutes.
Second, Keen offers readings by phone, chat, and email. In California, psychics only offer readings by phone. The better prices and variety of email reading options give Keen an edge over California Psychics.
Keen vs Psychic Source
Keen and Psychic Source each have their own unique advantages. Keen offers the best introductory price at $1.99 for 10 minutes, compared to Psychic Source’s introductory rates of $1 per minute for 10, 20, or 30 minutes. However, Psychic Source offers a video call option that is not available for psychic readings on Keen.
In some cases, Keen is a better option for phone or chat readings, but if users are looking for in-person interaction, it may be better to opt for Psychic Source’s higher price.
Keen vs Kasamba
The most important difference between Keen and Kasamba is the type of readings they offer. Kasamba only offers online chat for psychic readings, while Keen offers online chat, email, or phone. Email and Kasamba’s pricing are attractive. For new users, Keen’s email An email reading costs $1.99 for the first 10 minutes, while Kasamba offers three free minutes and a 70% discount on the first session (up to $50).
Both of these initial prices are better than most psychic reading sites, so the type of reading a user is looking for will determine which site is best for them.
The Bottom Line
Keen.com stands out for its reliability and professionalism. Thanks to its large number of readers, advisors are always available for calls or chats. Their customer service policies are clearly defined, which makes the site easy to use. Keen inspires trust in everyone, both advisors and users.
Advisor satisfaction is a reflection of Keen’s high level of quality assurance, and a satisfied reader is certainly a good sign for users when evaluating the value of a psychic service.
Keen is simple, as evidenced by its clean and informative website. Offering only phone calls, chats, and email, both reader and user maintain privacy and discretion. You can easily find the right psychic service at a price that fits your budget by checking out Keen’s honest user ratings and psychic reviews.
Keen and its readers operate with integrity from start to finish. This integrity is also reflected in its simple per-minute pricing system, with no additional fees, packages, or complicated credit systems.
