Finding reliable psychic services can be difficult, but California Psychics goes out of their way to make it easy by offering a top-notch customer experience. Whether it’s through their filtering options, extensive psychic profiles, or 24/7 customer support, even the most skeptical person will be pleasantly surprised. In short, this site is all about providing high-quality services, not just making money.
PROS
- Wide range of psychics, types, and reading methods.
- Excellent customer service.
- Great perks and additional services.
CONS
- The pricing can be a bit confusing.
- They don’t always display negative reviews on their website.
California Psychics Video Review: Quality Psychic Readings Every Time
Overview
California Psychics has a 3.5 out of 5 star rating based on 121 reviews, indicating an average level of customer satisfaction. While the platform is known for its ease of use, with a rating of 4, this is in line with its overall brand satisfaction and service quality ratings, both of which are 3.5.
However, for some customers, the price-to-quality ratio is a concern, with a rating of 3, suggesting that there may be reservations about the value of the service offered.
How California Psychics Works
How easy is it to sign up?
Signing up is very simple. Simply enter your personal information and payment method, and you can immediately speak to a psychic on the phone or chat.
What payment methods are accepted?
California Psychics accepts all major credit/debit cards (Visa, Mastercard, AMEX, Discover), as well as PayPal.
Do you have to deposit funds before being able to choose a reader?
Yes. You must prepay for the minutes you want to use during a phone consultation in California. If you run out of minutes during a call, you will need to top up your account to continue. There is no upfront fee for chat readings; you are charged per message.
California Psychics Features and Tools
- A wide range of psychics that use all types of reading techniques and multiple filtering options to help users find the perfect psychic.
- At California Psychics, you will find horoscopes, blog articles, and many pages with tips on how to approach a reading.
- Exceptional customer service. Unlike many other sites, California Psychics is truly dedicated to providing the best possible service to its customers.
- Reward packages for repeat customers. It only takes a few minutes to receive rewards, but that’s more than most sites offer.
- Free natal chart calculator that provides your date, time, and place of birth, as well as other personal information.
How to Choose a Reader at California Psychics
Types of readings at California Psychics
California Psychics.com offers one of the widest selections of reading types and topics of any online psychic reading service. Are you interested in readings using the I Ching, pendulums, crystals, or runes? In addition to more traditional tools like astrology and tarot, they also offer these. Want to filter psychics by topic? Choose from the following:
- Love and Relationships. Career Counseling.
- Life Path.
- Money.
- Animal.
- Past Life.
- Dead Loved Ones.
- Lost Object.
- Missing Person.
You can also filter by psychic abilities, from empaths to dream analysts, or channelers to remote readers.
What type of reader information is available?
The psychic profiles on California Psychics are packed with information. The psychic biographies are typically more comprehensive than on other sites, and you’ll be able to see all the topics, tools, skills, and styles each psychic offers.
Compared to psychics on other platforms, they limit their categories here so you can find a reader who connects with you in the way you want or need. You’ll also find the total number of psychics, how many people are waiting to call, and even a calendar to schedule an appointment in advance.
Are there customer reviews of readers?
The psychics’ pages also include reviews and ratings from previous readings. You can sort them from highest to lowest (although there are often too many to get to the minimum rating, if any), by recent ratings, or by chat and phone ratings. California psychic reviews are typically more comprehensive than those found on other sites, so they can help you figure out if the psychic is a good fit for you and if they are the right psychic for you.
How easy is it to book a reading?
If the psychic you choose is online, you can start your reading right away. For phone readings, you will need to pay in advance and top up if your prepaid balance is low. Some psychics allow you to schedule a phone reading in advance, or if they are online but busy, they will give you an estimated wait time. Again, excellent customer service.
How can you connect with California Psychics advisors?
California Psychics offers readings by phone or live chat.
Can you block or unblock an advisor?
No. You cannot block a psychic. However, California Psychics prohibits communication between users and psychics outside of readings, so this feature is optional.
Can you leave feedback or rate an advisor?
Yes. After a reading, you can rate a psychic on a 5-star scale and leave written reviews. California Psychics psychic reviews are more extensive than the reviews you will find on other sites, which will help you better understand psychics you have not used before. California Psychics reserves the right not to display negative reviews because they believe that this may deter potential clients from getting a reading that could be very good.
Can you create a favorite list?
Yes. You can create a wishlist of psychics to easily see if they are online and available.
Can you ping your personal advisor?
No. There is no way to contact psychics other than to start or schedule a reading in advance.
Is California Psychics Legit?
How does California Psychics screen potential psychic readers?
California Psychics claims to have a 98% rejection rate. They conduct a rigorous evaluation and interview with each applicant to determine their psychic abilities, adherence to ethical standards, and customer service skills. While this information cannot be directly verified, it is much more comprehensive than what many other online psychic services offer.
An added bonus is that California Psychics follows up with all new clients after their first reading to ensure it is a positive experience. They also offer psychic tools (specifically California Psychics) to help psychics improve their readings.
What’s the process for becoming a reader?
Psychics submit an application and are assessed against the criteria listed. Psychics who score highly are sent to the management team for an interview, where they determine whether the psychic is genuinely talented, professional, has excellent customer service skills, is friendly, and communicates clearly.
Accepted psychics are monitored for the first 90 days to ensure they meet California Psychics’ standards. Additionally, all customer service representatives on the site also receive readings from newly hired psychics.
Do California Psychics’ readers work for the company?
California Psychics acts as an intermediary between its psychics and users, as all psychics are independent contractors. California Psychics does not allow its psychics to communicate with users outside of the service and they are subject to the site’s rules.
How do users feel about California Psychics?
With 25 years of experience and a rigorous selection process, California Psychics has an excellent reputation. Trustpilot offers a wide range of reviews for California Psychics, with ratings ranging from 1 to 5 stars. While some users have had complaints, almost all have received a response from California Psychics customer service, who have offered to help resolve the issue.
California Psychics does not typically publish negative reviews or psychic profiles on its website, as they believe this could negatively impact a potential client’s decision to have a reading with someone who might otherwise be ideal. Users have the option to request a refund once a month, and up to one per psychic, and many report significantly better readings when this option is offered.
California Psychics Mobile
California Psychics has an app for Android and iOS. Both apps have high ratings in the App Store and Google Play Store. This is a good sign, especially when other sites’ apps have more negative reviews.
Not only does the app make readings as easy as the website, but users can also easily access all the additional content that California Psychics offers, including blogs, articles, horoscopes, and more. While California Psychics hides negative reviews on its website, the high number of positive reviews in app stores is a good indicator of public trust and the app’s functionality.
The app also has some additional features beyond what’s available on the website. You can discover your astrological compatibility with other people in your life. While this can be somewhat superficial, as it’s based on just the sun signs of two people, it can be a quick and easy tool for those who don’t have much astrological knowledge.
There’s also a tool that allows you to draw a tarot card of the day, along with an explanation of its meaning. While it’s not the most comprehensive feature set, if you’re already working with tarot cards or looking for tarot readings, it offers a lot more than you’ll find on other psychic reading apps.
California Psychics Support & Customer Service
The California Psychics app works just like the website. Once downloaded, users can find a psychic who connects with them using the same filters and profiles. Once they’ve found a suitable psychic, they simply open their California Psychics account through the app. Then, they simply initiate a call.
Support and customer service from California Psychics
California Psychics’ customer support is undoubtedly one of the aspects that sets it apart from other online psychic services. Almost every time a dissatisfied customer leaves a review on the independent website, the customer support team apologizes for the bad experience and offers clarification and assistance to the user.
California Psychics operates on the principle that while they have highly experienced psychics, sometimes the connection between the user and the psychic is not ideal. This can lead to a frustrating reading. Therefore, their customer support team is dedicated to helping you connect with a psychic.
California Psychics also has an excellent FAQ section that answers dozens of common questions, organized in a drop-down list that allows you to find answers right away. The quality of the answers to the FAQs is exceptional. More complex questions receive detailed explanations and often include links to other pages on the site so you can learn more. You can contact California Psychics for customer support by phone, email, or live chat.
How to Get a Refund From California Psychics
California Psychics offers a satisfaction guarantee (also known as a money-back guarantee) that allows users to request a refund for a reading within 24 hours. Users can request a refund up to once a month and receive a credit to their account for up to 15 minutes of reading time.
How easy is it to request a refund?
Requesting a refund from California Psychics is very simple. Simply call California Psychics’ customer service center (1-800-318-7732) within 24 hours of your unsatisfactory reading. While they have the right to deny a refund if the request is unfounded, they are willing to compensate for the unsatisfactory experience.
How long does it take to get a refund?
California Psychics does not state how long it takes for a refund to be processed. Since the refund is sent directly to your account, it can be quite quick, depending on how long it takes them to verify the validity of the request.
Pricing
On the California Psychics pricing page, you’ll find a three-tiered pricing structure with regular rates of $5, $6.50, and $8.50 per minute. Each of these tiers (popular, preferred, and premium) also features an upfront offer of $1, $2, and $4 per minute, respectively. It seems like a nice welcome offer, and clicking on any tab redirects you to your California Psychics account, where you’re shown that you’re actually purchasing a 20-minute package at those prices.
The three-tiered structure largely disappears when you analyze the psychics. Many psychics labeled “premium” on this page don’t offer an upfront price and may charge $10, $13, or even $15 per minute. The lowest price (without an upfront offer) is also $4 per minute. These prices aren’t unusual, as many other psychic reading sites also offer similar prices, but the pricing page is misleading. California Psychics’ actual price range is $4 to $15 per minute.
Another important point to note is that California Psychics only offers prepaid calls or paid chat for messages, so you will never be charged a per-minute rate without paying in advance. When your prepaid time is up, you can end the call or top up your account for more time.
Main Payment Methods
- Credit Card (Visa, Mastercard, AMEX, Discover)
- Debit Card
- PayPal
California Psychological Alternatives
How Does California Psychics Compare to Other Psychic Reading Sites?
California Psychics offers some of the lowest rates, starting at just $1 per minute. Even their most expensive readers charge $15 per minute, which can easily double the prices of some competitors. Readings are only available by phone or chat. For example, Psychic Source and Keen Psychics, respectively, offer readings via video or email and boast an excellent selection of psychic advisors in the US who are dedicated to providing you with the advice you need.
California Psychics vs. Keen
California Psychics has lower prices than Keen, ranging from $1 to $15 per minute, while Keen charges from $1.99 to $30 per minute. Keen offers a more attractive introductory offer of $1.99 for 10 minutes, while with California Psychics you can pay up to $4 per minute for advanced readers. However, beyond the price, both sites offer a wide range of services and excellent customer support. California Psychics’ advantage lies in its additional services and customer rewards program, which is a significant advantage for long-time users.
California Psychics vs. Kasamba
California Psychics is often a better option than Kasamba, as the latter’s maximum price is double the former’s, reaching a whopping $30 per minute. Kasamba offers a slightly better deal, with a 70% discount on your first reading, compared to California Psychics’ starting prices of $1 to $4. However, California Psychics offers a lot more for your money: not only phone readings, but also free horoscope readings, a member rewards program, and excellent customer service.
California Psychics vs. Psychic Source
Psychic Source and California Psychics are two websites that pride themselves on offering top-notch customer service, as well as a long history of providing reliable psychic readings. Psychic Source is a bit more expensive, ranging from $4.99 to $15 per minute, compared to California Psychics’ $1 to $15 per minute. However, both offer great promotions for new customers, starting at just $1 per minute. Both sites offer member rewards programs, which is a pretty unusual perk for psychic reading sites. Overall, these sites are quite similar, although Psychic Source offers video readings, a service that California Psychics lacks.
The Bottom Line
with 25 years of experience in the psychic reading industry, a rigorous vetting and verification process, a commitment to customer satisfaction, and an incredible variety of reading styles, California Psychics is arguably one of the most trusted psychic reading websites in the industry. Unlike other websites that focus on maximizing profits while providing minimal service to their users, California Psychics represents a completely different model. Not only is the California Psychics website packed with features that help users connect with psychics and find the guidance they need, its mobile app also boasts some of the highest ratings among similar services. Ultimately, California Psychics focuses on helping users find a psychic with whom they can truly connect. While results with psychic services can never be guaranteed, those who are genuinely interested in psychic guidance have a good chance of finding it here.
