SkyTab is a point-of-sale (POS) system that offers a comprehensive, practical and seamless platform for food and beverage businesses. It includes state-of-the-art hardware, user-friendly software interfaces and extensive POS and customer management capabilities to help you efficiently manage your business and provide your customers with an exceptional dining experience. If you need a top-notch POS system, discover SkyTab.
Pros
- Reliable functionality and a user-friendly interface
- Personalized local technical support
- Extensive features and integrations for mobile POS
Cons
- Requires own hardware
- Some additional fees in addition to monthly payments
SkyTab
Why Go with SkyTab
If you are looking for a POS system with reliable functionality, modern hardware and a variety of modern tools, SkyTab can meet and even exceed your expectations. SkyTab seamlessly integrates with a variety of third-party apps, such as DoorDash, Uber Eats, Mailchimp, and more, to optimize your operations. SkyTab provides reporting and analytics to help you make better, more timely decisions and gives you a comprehensive view of your business’s performance. Its features are comparable to other providers, but its unique and additional capabilities set it apart, increasing your operational efficiency and improving your customers’ dining experience.
In the restaurant industry, secure and convenient payment processing is of paramount importance. SkyTab offers contactless payment options as well as credit card solutions through its parent company, Shift4, a global financial technology and payments provider. Customers can order online, reserve tables, and split the bill at checkout. Tipping options are available for employees, and a customizable table management system ensures that your team provides excellent customer service. Ultimately, SkyTab makes the experience smoother and easier, for both customers and staff.
What’s On Offer
SkyTab offers a range of features to optimize your business operations and provide an excellent user experience.
- Enter orders and accept payments at the table or even during deliveries using SkyTab mobile devices.
- Integrated online ordering and secure payment processing.
- Online reservations and waitlist management.
- Customer management tools such as loyalty programs and marketing campaigns.
- Submit customer service requests and receive notifications about bad restaurant reviews.
- Real-time information for reporting and analytics.
- Seamlessly integrates with third-party business applications for online ordering and delivery, marketing, inventory, accounting, and more.
- Contactless payments via NFC and QR codes.
Ease of Use
Getting started with SkyTab is easy. You will need to provide your personal information through an online form: name, company, phone number, email address, zip code, city and state. A sales representative will contact you to help you set up your account, pay for the service and provide the necessary documents.
SkyTab equipment includes a basic POS workstation, a handheld terminal, a specially designed tablet for taking orders at the table and an intuitive kitchen display system with a 22-inch screen. Each of these devices features a sleek design and is easy to use from anywhere. Moreover, the device interfaces are user-friendly, and the software is highly intuitive.
The SkyTab Mobile terminal not only processes payments and prints receipts, but also allows customers to rate their dining experience and leave feedback on the service. Managers will receive real-time notifications on their phones if a customer’s rating falls below a pre-defined threshold, allowing them to quickly resolve any issues.
What’s Unique About SkyTab ?
SkyTab stands out from other POS systems for several reasons:
- Convenient mobility
Your staff can accept payments at the restaurant table, on the patio, or even outdoors, such as on the golf course. SkyTab Mobile has 4G LTE connectivity, which means you can receive payments even at the point of delivery, without a Wi-Fi connection.
- Bill splitting and practical tips.
With SkyTab, you can easily split bills between customers if they prefer to pay separately. The system also offers four tip server options: use one of three pre-set amounts or click the “Other” button to specify a custom tip.
- Administrative Support
The InCharge mobile app provides real-time information on total sales, staffing, open tickets, and more, giving managers access to important information. In addition, Lighthouse Business Manager (LBM) offers reporting and support for online orders, email marketing, reservation management, and more.
Customer Support
SkyTab offers email and phone options for customer support. When I used the online form that redirected to the email option, I received a response within about 10 minutes. The support agent suggested providing my contact information so that a SkyTab team member near my location could get in touch. Personalized, local support is a much-appreciated touch. Most point-of-sale (POS) system vendors don’t offer this level of service, which is what sets SkyTab apart from the rest.
A resource center is also available on the SkyTab website, which offers educational content for operators in the form of on-demand videos, live webinars, and more. SkyTab does have a blog, but so far it only has seven posts.
Pricing (Software and Hardware)
SkyTab is available for $29.99 per month per workstation, plus additional monthly fees for accessories like SkyTab Mobile or a kitchen display system. Your subscription gives you access to a mobile app for cloud-based point-of-sale (POS) analytics, management tools, and reporting.
On-site installation and technical support are free to get started. SkyTab charges fees for integrations with third-party platforms, although the company says it has negotiated with its partners to keep them as affordable as possible. Payment processing fees range from 3% to 4%.
SkyTab offers a 30-day risk-free trial. If you are not satisfied with the product and its functionality, you can return it to SkyTab for free.
Contract Terms
The contract with SkyTab is concluded for one year, and you must use Shift4 as your sole payment provider for the entire term of the contract. Either party may terminate the contract under various circumstances, including unauthorized or illegal use and breach of any obligation.
SkyTab offers a lifetime warranty on its devices and will repair or replace any malfunction or damage at no cost to you. Shift4 will provide 24/7 technical support. However, you are responsible for proper care of the device. You will receive free training on how to use the device during installation and will have access to online training courses and webinars for your devices in the future.
About Shift4
Shift4 (NYSE: FOUR) is revolutionizing commerce by simplifying complex payment ecosystems around the world. As a leader in commerce-enabling technologies, Shift4 processes billions of transactions annually for hundreds of thousands of businesses across nearly every industry.
