vPurple Garden is a fortune-telling app and mobile website that offers chat, video, and audio readings from the industry’s most trusted and accurate fortune tellers. Available for iOS and Android devices, Purple Garden gives you quick and easy access to in-depth answers to life’s most important questions: love and relationships, money, career, deceased loved ones, and more.
PROS
Live chat, phone calls, and video calls
Detailed fortune teller profiles to help you find the right person
Variety of fortune tellers, styles, methods, and tools
CONS
Different prices for chat, phone, and video calls.
The app crashes frequently, causing technical issues.
General Information
How does Purple Garden work
Is it easy to sign up?
Users can sign up for Purple Garden on both the website and the app. To sign up on the website, click “Sign Up” in the top right corner. Then click “Don’t have an account?” to create a profile.
To explore the fortune-tellers and access Purple Garden, you need to create an account in the app. You can create an account with Apple, Facebook, Google, or your email address. If you use Apple, Facebook, or Google, you must agree to Purple Garden’s terms and conditions of use, including the ability to track the site. To register with your email address, you need to create a password.
What personal information do you need to provide?
To create an account, you need to provide an email address and a personal password. To read, you need to provide your first name, last name, address, phone number, and payment information.
Purple Garden Features and Tools
Access to psychics through a simplified app
Category and psychic filters for easy selection.
Well-crafted introductory psychic videos on the profile.
2% cashback program for monthly account credit.
Frequent promotional credits and discount codes.
How to choose a reader at Purple Garden
Types of readings at Purple Garden
The main categories of readings are: psychic readings, tarot card readings, relationship counseling, handcrafting, astrology and horoscopes, divination guidance, angelic intuition, and dream analysis. There are also many subcategories in which readers specialize, such as spiritual counseling, career counseling, relationship counseling, swing readings, twin flame readings, chakra cleansing, life coaching, mediation, clairvoyance, and energy healing.
What types of information is available about readers? Purple Garden psychics have very detailed profiles that outline their experience, qualifications, reviews, and services offered. At the top of the profile is the counselor’s 5-star rating, along with a video presentation, the number of readings conducted at Purple Garden, the year of establishment, and the number of positive or negative reviews.
Below, the counselor lists the prices for the various services they offer, as well as detailed information about their unique services, an “About Me” section, and the categories of their readings. Finally, further down, are the counselor’s client reviews.
Are there any client reviews of the readers?
Yes, all of Purple Garden’s psychics have client reviews of their readings. While many simply say “thank you” or briefly describe how the counselor helped them, there are sometimes negative reviews. Purple Garden does not remove negative reviews, although the consultant has two weeks to contact clients who have left them and ask them to change or remove their comments. In addition, the site also has a 5-star rating system for each reader.
How easy is it to book a reading?
To book a reading with a Purple Garden psychic, you need to log in to your account. Select a fortune teller and click on the button for your preferred reading type (chat, phone, video). If the button is gray or cannot be clicked, that reading method is not available. A green button means that the reading method is available immediately.
The presence of a fortune teller is indicated by a green circle in the upper left corner. A red dot in the corner of the fortune teller’s circle means that he or she is busy with another client, while a gray dot means that the fortune teller is offline.
If the fortune teller is busy, you cannot contact him or her. However, if you are disconnected, you can set up a notification to let you know when the fortune teller is available again. To set up a notification, click on the fortune teller’s profile picture, then on the bell icon in the upper right corner of their profile. Select the type of reading you want to be notified about, then click “Done.” You will receive a notification when the fortune teller is available, but the time will vary depending on your schedule.
How can you contact the Purple Garden counselors?
Purple Garden offers three types of readings: phone, video call, and chat. All of these readings can be done from a computer or mobile phone via the app. Readings are conducted over secure channels to ensure privacy and discretion. Video calls are typically more expensive than phone calls and chat, and users can choose their preferred reading type depending on the topic they want to discuss.
Can I block or unblock a counselor?
No. It is not possible to block or unblock a counselor. If a user notices any problematic behavior, threats, or inappropriate behavior from a counselor, they should contact customer service immediately.
Can I leave a rating or comment for a counselor?
Yes. You can leave a rating for a Purple Garden psychic if the live reading lasts 5 minutes; otherwise, there is no option. If the reading lasts more than 5 minutes, the option to leave a comment will appear after the reading.
Can I create a favorites list?
Yes, psychics are automatically added to your favorites list when you read with them. To add more psychics, simply click the heart button in the upper right corner of the psychic’s page. To remove a psychic from your favorites list, go to the “Favorite psychics” section of the menu and remove the heart. The psychic will be immediately removed from your list.
Can I contact my personal psychic?
Yes, when you have a reading with a Purple Garden psychic, you can send them a message. However, this does not guarantee direct access to a personal psychic, as each psychic manages their own schedule. Psychologists may not be available for new appointments, and responses are not guaranteed.
Is Purple Garden legit?
How does Purple Garden select potential psychologists?
Purple Garden psychologists are required to submit a video as proof of work. Beyond that, there is no formal selection process, and Purple Garden expressly acknowledges that accuracy cannot be guaranteed.
What is the process for becoming a psychologist?
Psychologists who wish to become a Purple Garden psychologist must download the Purple Ocean app (a sister site to Purple Garden). In the application, counselors must create a profile and include their full name, address, and phone number for identification purposes. They must also share their PayPal account information in order to receive payment for services provided. For their profiles, all counselors must upload a real photo (no icons or illustrations), create a video introduction, and describe the services they offer.
After completing the profile, potential readers must create and submit a sample video for review. Purple Garden will then notify the fortune teller whether or not they have been selected. It is the responsibility of the online fortune teller to ensure that their profile is relevant, all information is truthful, and the content accurately reflects their credentials.
Do Purple Garden’s fortune tellers work for a company?
Purple Garden’s fortune tellers offer their services through Purple Ocean and its parent company, BitWine. All fortune tellers are independent contractors who work through the Purple Garden platform to connect with clients.
What do users think of Purple Garden?
Customers who are comfortable with app-based services enjoy Purple Garden. However, there are many reviews that describe the app’s bugs and how to fix them. If this happens during a session with a fortune teller, the reading can easily be interrupted. Purple Garden’s sister site, Purple Ocean, has a much higher rating and features the same fortune tellers. This seems like a better option.
Purple Garden Mobile
Does Purple Garden have an app?
Yes, Purple Garden is primarily a fortune teller service website with an app. While users can access Purple Garden psychics on the website, the app is specifically designed to easily connect psychics with users through chat, phone calls, and video calls.
How does the Purple Garden app work?
Like the website, the Purple Garden app is also very simple. It only displays user profiles and prices. To access psychic profiles on the app, you must first log in. Once you’ve logged in to your account, you can view profiles. The app has the same filter functionality as the website, allowing you to customize your search by category, price, and reading type. If a psychic is available, simply tap the button to connect instantly.
Purple Garden Customer Support
Purple Garden customer support is available via messaging directly on the app and website. Go to the “Menu” tab in the top left corner and scroll down to select “Customer Support” at the bottom. Users will be directed to the comments page. On this page, users can view frequently asked questions, submit comments, and write a contact message for customer support. Comments are shared with other users on the forum, allowing everyone to see the ideas and concerns posted.
You can also contact customer support via email (support@purplegarden.co) if you have any questions or concerns. Purple Garden guarantees a response within one business day.
How to Get a Refund from Purple Garden
Purple Garden does not offer a refund guarantee. Their policy states that they do not provide any refunds because they cannot guarantee what their advisors say, recommend, or share with users. However, in rare cases, Purple Garden will consider a refund.
How easy is it to file a refund request?
It’s quite complicated. Purple Garden does not generally accept returns, but technically some refunds are possible. Purple Garden reserves the right to determine whether a refund will be issued, and if so, whether it will be issued as an account credit or a refund. If you wish to submit a return request, you must send an email to support@purplegarden.co within 3 days of placing your order. The return request email must include the date and time of the order, as well as the name of the psychologist-consultant.
Customer Service will track the return process and notify you if it has been processed. Returns will never exceed the value of the order, and Purple Garden reserves the right to issue a full or partial refund or reject a return request.
How long does it take to process a return?
Purple Garden strives to respond to customer inquiries promptly and typically responds within one business day. However, this site operates at your own risk due to its no-satisfaction guarantee policy, so there is no guarantee that a refund will be issued (or how long it will take to process it after you submit a request).
Prices
What payment methods are accepted?
Purple Garden accepts PayPal, debit and credit cards (American Express, Discover, MasterCard).
Do I need to deposit money to choose a reader?
Yes, the minimum deposit is $15, but Purple Garden responds in 5, 10, 15 minutes, etc. when a user contacts them.
Purple Garden Alternatives
How does Purple Garden compare to other psychic reading sites?
Purple Garden services are available exclusively through a mobile app. If you prefer to use your computer, you can access them via phone, chat, or video call. What are the criteria for psychic reading sites?
Purple Garden vs. Keen
While Keen has been the leading psychic reading site for some time, Purple Garden is quickly rising to the top. This shows the success of Purple Garden’s content as video calling becomes more popular. Both sites have competitive sign-up fees, although Purple Garden offers slightly lower rates for returning users. There are no refunds, even for canceled calls, which customer reviews say sometimes happens.
Purple Garden vs. Psychic Source
Purple Garden and Psychic Source offer the same types of phone calls, video calls, and chat. Psychic Source offers introductory packages of $1 per minute for 10, 20, or 30 minutes. Purple Garden makes it clear that it does not offer a $1 to $15 (Psychic Source) or $0.99 to $14.99 (Purple Garden) satisfaction guarantee. Purple Garden has a satisfaction guarantee policy and strives to exceed user expectations.
Purple Garden vs. California Psychic
Purple Garden and Psychic Source in California offer different advantages in terms of interaction with users. California Psychic has over 25 years of experience in providing its clients with quality readings and stands out from its competitors with its satisfaction guarantee. Although California Psychic allows you to create a profile without taking an aptitude test, its disadvantage is that it does not offer video calls, like Purple Garden. However, both sites have user-friendly apps that simplify phone readings.
In short, Purple Garden is a mobile app that specializes in providing high-quality psychic readings to truth seekers. Its main advantage is direct access to a large network of trusted and verified psychics. Purple Garden stands out for its convenience and offers both recorded readings and live sessions with psychics.
The cost per minute varies depending on the type of reading (video call, phone call, and chat), giving users different pricing options.
