LegalZoom is an online legal services website that provides documents to businesses and individuals. It processes tax returns and provides legal advice through a network of independent attorneys. Through this platform, you can purchase monthly service plans or a variety of individual packages for one-time tasks, such as LLC formation, divorce proceedings, or estate planning.
LegalZoom at a Glance
Cost
3 plans: Basic Plan, Professional Plan, and Premium Plan, starting at $0 + state registration fee up to $299. A free plan is available for simple LLC formation needs.
Speed
No express services are specified; delivery speed depends on the circumstances.
Additional Services
Company registration, trademark registration, registered agent services, temporary licenses, copyrights, corporate books, tax services, and email.
Compliance Services
Annual reports, contracts and agreements, business licenses and corporate changes.
Customer Support
Call Customer Support at 888-379-0854 Monday through Friday, 5:00 a.m. to 5:00 p.m. and 7:00 p.m. to 7:00 p.m. Pacific Time, or 7:00 a.m. to 5:00 p.m. Pacific Time on weekends. Frequently Asked Questions are available.
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LegalZoom Pros & Cons
PROS
- No fixed fees, no hourly fees.
- Wide range of legal services.
- Simplified forms and templates with easy-to-use questionnaires.
CONS
- Poor ratings on TrustPilot and BBB.
- No international coverage.
How do I know I can trust this LegalZoom review?
The writers, contributors, and editors at OneTop10.com take research very seriously. We combine our own experience with the services we offer, as well as reviews from verified users like you. Along with industry expert ratings, we’ve found the top 10 products and services so you can choose with confidence and ease.
Overview
LegalZoom offers two pre-paid legal insurance plans, plus a number of exclusive services that are billed separately. Some services are self-service, but you can also contact an independent LegalZoom attorney if you feel you can’t get through to them.
For all services, LegalZoom offers a “Help Me Decide” feature to easily identify the documents and forms needed for a particular legal process.
Best for?
LegalZoom is a great option for property owners, thanks to its suite of property management tools. Larger businesses will also appreciate that LegalZoom can be used to streamline complex legal tasks and create comprehensive legal documents.
LegalZoom Background
In the 1990s, LegalZoom saw an opportunity to use the Internet to help Americans gain equal access to legal services.
LegalZoom is accredited by the BBB with an A+ rating, but it has received some negative reviews on the BBB website and Trustpilot.
Given the many reviews, keep in mind that the legal services provided by LegalZoom are guaranteed to be of the same high quality as those provided by an individual attorney.
How LegalZoom Works
For Businesses
Most businesses opt for one of LegalZoom’s specialized plans. There are annual or yearly plans that include consultations and access to documents.
Some corporations are more interested in LegalZoom’s standalone versions.
For Individuals
There’s a common misconception that LegalZoom offers a comprehensive suite of business tools designed exclusively for businesses.
LegalZoom includes a wide range of personalized services in its Legal Advantage Plus package.
Online Divorce
LegalZoom offers a 3-step online process for people in the early stages of divorce: create, share, and sign personalized divorce documents that match your identity, residence, personal information, children, income, and assets.
Living and Last Wills
LegalZoom offers a variety of options for creating a legally binding will online. Options range from quick to comprehensive, allowing each person to create a document tailored to their specific needs, marital status, assets, and other important legal details. The basic package includes guided forms with step-by-step instructions to create a legally binding will in 15 minutes. More advanced options include personalized legal advice, financial power of attorney, and a living will. All options include reviews and a downloadable digital copy for your records.
LegalZoom Customer Support
LegalZoom customer support agents are available to answer questions and help resolve concerns during Pacific Standard Business Hours and on Saturdays. In addition to their regular customer support line, LegalZoom allows you to speak directly to an attorney for assistance.
Through the agents, you can request a refund within 60 days of purchase if you are not 100% satisfied with LegalZoom’s service. Some users report issues with canceling their service or getting refunds through agents, so keep this in mind before signing up for a LegalZoom plan.
What Customers Say About LegalZoom
“Thank goodness for LegalZoom. Our family needed a power of attorney urgently, and LegalZoom provided it. They even processed it quickly so we could book the only available time for all family members to attend before the bank closed.”
-Tommy H.
“It was a very simple process, from asking about a living will to printing a copy. I saved a lot of money and didn’t have to go anywhere. I have already recommended LegalZoom to others and will continue to do so.”
-Ken H.
LegalZoom Pricing
How Much Does LegalZoom Cost?
You need to form a new business entity, such as an LLC or corporation. LegalZoom offers several options to suit different needs and budgets. The Free plan is the most affordable, while the Premium plan offers the most comprehensive support from a business attorney. In addition, clients can take advantage of LegalZoom’s benefits, including a satisfaction guarantee and access to legal assistance in all 50 states.
Here’s a summary of LegalZoom’s pricing and plans:
New Free LLC Sku Package
Price: $0 + state fees
You get:
- Articles of Incorporation (document required to officially register your LLC).
- Name verification service to check the validity and availability of your company name.
- Digital Welcome Package with a step-by-step checklist to follow once your LLC is officially registered.
- Customizable website powered by Wix.
Pro LLC Package
Price: Only $249
Includes all the features of the free PLUS Package.
- Operating Agreement.
- Employer Identification Number (EIN).
- Comprehensive guide to business licenses for your location and industry.
- Initial phone consultation with business insurance and tax professionals.
Premium LLC Package
Price: $299
Includes all the features of the Pro PLUS Package.
- Hands-on advice from a business law attorney, selected based on their status, years of experience, and ranking.
- Unlimited 30-minute legal consultations on legal matters related to your business (including the first 90 days of your subscription).
- Any changes made to your LLC registration documents during the first 90 days will not be subject to change.
Bottom Line
LegalZoom is a good option if you’re looking for an efficient way to form an LLC. It’s also an excellent choice if you need a complete legal document creation package at a low cost. Keep in mind that some attorneys hired through LegalZoom charge a separate fee, and you could incur additional costs by using their services.
